Between arriving at the hotel and getting to the room it took us 1 hour. First, there wasn't anyone in the reception for 20 minutes. After, there was a communication problem between the hotel and Booking.com. Instead of giving us the room and then solving the problem (it was their problem) the guy made us wait for 40 min. Getting to the room, we saw that there were two single beds instead of a double bed. We asked to change rooms, but he said that he would have to charge an extra to change to another room (this information wasn't available in the website we booked).
Aside that the hotel is very modern and clea.
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- Also Known As:
- Amazonia Lennox Hotel Estoril