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“Staff should provide a better service” 3 of 5 stars
Review of Hotel Inglaterra

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Hotel Inglaterra
4.0 of 5 Hotel   |   Rua do Porto, 1, Estoril 2765-271, Portugal   |  
Hotel amenities
Ranked #8 of 16 Hotels in Estoril
Porto, Portugal
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
“Staff should provide a better service”
3 of 5 stars Reviewed September 9, 2007

I’ve stayed 2 nights at this hotel.

I confess that it’s a beautiful hotel (great building and modern furniture) and it’s very well located (2 minutes walk from sea and the Casino).

It has a swimming pool, gym, a nice bar and a fun room (with books, games and a big screen). Rooms are well decorated, but they have a tiny bathroom.

You can check out all this facilities on my photos.

What I really didn’t like was the staff service. They weren’t rude… but, mostly, they weren’t nice! I have asked, at some occasions, for something that was missing on breakfast, and they haven’t answered and turn you back(for example); most of the time, you enter and leave the hotel, without any compliment. And, for me, a 4 star hotel has to provide you a high service of attendance at all services (restaurant, breakfast, etc).

So, for that point of view, I don’t think it worths the price! (Since it’s not a cheap hotel). Tiny bathrooms has helped also on this 3 star voting. It’s a pitty, because I think this hotel could (with new carpets, better food service and staff) become one of the best 4 stars hotels of Estoril, since it’s a beautiful building and has all the conditions for it.

  • Liked — Building, location
  • Disliked — Staff, food, tiny bathroom
  • Stayed September 2007, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed August 7, 2007

We spent a week here at the end of July. The room wa lovely, very clean and stylish with a view of the bay. The buffet breakfast gave a good choice including lots of prepared freash fruit, loads of different breads, cold meats and cheese and a small hot selection. The pool is a reasonable size and there were lots of loungers with no early morning reserving going on. The poolside bar does a good selection of daytime snacks and drinks although you can order aff the full restaurant menu and have lunch served in the shade of a tree. The only slight down was the resort itself which was very quite. The Casino dinner/show was well worth a visit as was the Handicrafts Festival (don't be put of by the title) in the gardens in front of the Convention Centre. More life can be found a stroll round the bay on Cascais.

We loved it and will go back.

  • Liked — Quality for the price - shop arround we saved over £500 on a weeks stay
  • Disliked — The bar shuts at midnight
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Inglaterra

Address: Rua do Porto, 1, Estoril 2765-271, Portugal
Location: Portugal > Central Portugal > Lisbon District > Estoril
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Estoril
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Inglaterra 4*
Number of rooms: 69
Official Description (provided by the hotel):
The charming and charismatic Hotel Inglaterra is located in the centre of famous Estoril walking distance to the rail station, casino and beach. The building of great architectonic beauty is a palace dating back to the start the 20th century with a personalized decoration in perfect balance of classic and contemporaneous comfort. ... more   less 
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Also Known As:
Inglaterra Hotel Estoril
Best Western Estoril
Estoril Best Western

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