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“Excellent 3* - Great Location” 4 of 5 stars
Review of Hotel Baia

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Hotel Baia
3.0 of 5 Hotel   |   Av Marginal, Cascais 2754-509, Portugal   |  
Hotel amenities
Ranked #16 of 22 Hotels in Cascais
GreenLeadersGold level
Caerphilly, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Excellent 3* - Great Location”
4 of 5 stars Reviewed May 29, 2013

We spent one week at the Hotel Baia in Cascais on a golfing break. The rooms were good, bigger than I read on previous reviews, and they served a purpose. Beds are very firm, and pillows don’t have too much substance, but good if you have trouble with your back. We had a sea view room, and the views from balcony were beautiful, overlooking the picturesque harbour. The balconies are quite small, but room enough for two people to sit out, which is suffice for a twin/double room. The location of the hotel is its major attraction, overlooking the small beach and harbour of Cascais and also just off the centre of town. All the bars and restaurants are literally on your doorstep, with a vast choice to choose from.

Cascais is a good base for anyone wanting to travel the local area. We spent one day in Lisbon, one in the hills of Sintra and Lisbon Coast, and we also visited the Estadio da Luz to watch Benfica’s final game of the season versus Moreirense FC, which was an experience I would recommend to anyone. Cascais itself has plenty to see and do, with lovely walks around the Atlantic Coast, we never ventured to Estoril, but I hear this is also worth a visit. This fundamentally was a golfing trip, and we played three courses; Areoira Golf Club (nr. Setubal), Belas Clube de Campo (just north west of Lisbon) and Penga Longha (Atlantic)(nr. Sintra). All good courses, especially Penga Longha, which was exceptional.

Cannot really fault the hotel as it is one of the best three star hotels I have been to. However, the cooked breakfast is a little limited, a sausage option would have gone down well with our group, and also it is a little chaotic when the hotel is busy - People not understanding the concept of queuing, was a frustrating at times. Final mention has to go to Sidnei the barman – this man is a font of knowledge of the Cascais, Lisbon and Portugal. From his explanation of the Portuguese Revolution, to the ins and outs of SL Benfica, to his tips of areas to visit in Lisbon, and which transport links to use to get in and around the city – a genuinely nice guy. Sidnei is a credit to Hotel Baia, and someone they should most definitely hold on to. Ask him for the Venti Y Chuva – great drink to end the night.

Room Tip: Sea view a must!
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoaoCoruche, Gerente geral at Hotel Baia, responded to this review, May 30, 2013
Thank you very much for your review! We are so happy that you had a great experience in Cascais. Penha Longa is indeed one of the best courses in the area and much closer than the other two. Another you should try is Oitavos, just 5 mins away and it is considered the best course by many. Estoril is also worth a visit especially the Casino. Perhaps the next time you visit us you will have the opportunity to a few more places and further your knowledge and experience of the Estoril Coast!
I will pass on your kind words to Sidnei. He is indeed a credit to Hotel Baia. He has been with us for over 20 years and he is not going anywhere! :)
We hope you will visit us again soon. We look forward to welcoming you back!
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349 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
Evesham, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 27, 2013

What a great location, overlooking the harbour, for this spacious modern hotel . We chose a sea view room which meant we had panoramic views out to sea, great for waking up and seeing the sunrise.

The rooms were spacious, well appointed and accessible by lift. The breakfast was terrific, great variety, with a daily 'special' to tempt all tastes.

Enjoyed late night drinks, with really strong cocktails and Irish coffees, all served in a very friendly manner.

It was also good to have a library exchange programme in place.

Close to the town centre, the bus and railway station plus the marina it's very difficult to fault the Baia

Room Tip: Ask for a sea view
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoaoCoruche, Gerente geral at Hotel Baia, responded to this review, May 30, 2013
Thank you very much for your review. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guernsey
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 25, 2013 via mobile

Hotel Baia proved good value for our 25th Annual golf tour.Rooms basic but clean, decent breakfast,helpful at the desk and centrally located. Lovely views over the beach but do explore the whole town area as it is very beautiful. Maybe we should have had dinner in the Hotel bu didn't as there were so many good ones close. For lively bars try O'neills and the John Bull. Mike Vaudin.The Judge

Stayed May 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoaoCoruche, Gerente geral at Hotel Baia, responded to this review, May 30, 2013
Thank you very much for your review. We are glad you all had a great time. We hope you will visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gerrards Cross, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 24, 2013

We stayed here for two nights last week. We had sea view rooms and the view is amazing. The hotel is so central that the shops and restaurants are only a short walk away. We found all the staff very helpful, polite and speak English. The rooms are clean and comfortable considering how reasonable it is to stay here. There is free Wifi in the lobby and in the bar area and this was adequate for our needs.We found plenty of choice for breakfast and had lunch and dinner in the hotel too - again the food was good and reasonably priced. We were able to go to the roof terrace by the pool even though the bar wasn't open yet as summer season hasn't quite started but they did say if we wanted anything they would be happy to bring any drinks up. All in all we had a lovely stay and would definitely go back. (It is good to hear that they are slowly renovating the bedrooms but this wouldn't put us off staying again.)

Room Tip: Choose a room with a sea view.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoaoCoruche, Gerente geral at Hotel Baia, responded to this review, May 30, 2013
Thank you very much for your review. We look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 12, 2013

We stayed at this hotel for one night and were well prepared, based on previous trip-advisor reviews.

The location is second to none. The breakfast was more than adequate. The front of house staff were excellent, approachable and friendly. The rooms are dated but comfortable enough. There is wifi in common areas, but not in rooms, no biggie! The views are sensational, should you have one.
Overall the service provided and quality of stay was excellent for the 100 euros paid.
I've seen some pretty negative reviews for this hotel, and must say that I think those reviewers have champagne taste on a beer budget.....!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoaoCoruche, Gerente geral at Hotel Baia, responded to this review, May 15, 2013
Thank you very much for your review. We are slowly renovating the rooms floor by floor over the winter months. We hope you will return soon and be able enjoy one of the new and improved rooms by then. I would have to agree with your coments about the bad reviews. We are a 3-star family run hotel with a fantastic location and a friendly service. If you expect 3-star you will be very pleasantly surprised, if you expect 5-star, I afraid we may fall short of your expectations...
We look forward to welcoming to welcoming you back again soon!
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Cork, Ireland
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2013

We really enjoyed our stay in Hotel Baia. The location is great. Lovely view from the room and roof top terrace. The bed room was small but nicely decorated. The bathroom was a little bit dated but fine for a 3 star hotel. For breakfast there was a good choice of food. The hotel was easy walk from the train station and very close to the bars and restaurants of Cascais. We will be going back again!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoaoCoruche, General Manager at Hotel Baia, responded to this review, May 8, 2013
Thank you very much for your review! We look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 7, 2013

My partner & I spent a couple of nights in Cascais & chose this hotel as it's so central so close to beaches, shops, restaurants bars etc. The hotel room was very clean & provided us with everything we needed except the air con didn't appear to work & there was no wifi in the room which i find odd in this day & age. We also had issues getting into our room with the keys on a few occasions. We slept well but seeing as it is a holiday resort i feel the maids need to be asked to stay quieter. When you're on holiday you don't want to be woken up by the maids shouting down the corridor & vacuuming at 8am! We went to the roof terrace to use the pool & found the heated pool to be freezing cold too so that was unfortunate. Having said the negatives if you're looking for somewhere clean & central to stay that's not too expensive then this place fits the bill.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoaoCoruche, General Manager at Hotel Baia, responded to this review, May 8, 2013
Thank you for your review. We are sorry that the pool heater was out of order during your stay. It is up and running again and now the pool is at 24ºC. We have checked your room and the A/C seems to be working fine. Please let reception know about any problems you have with equipment and Maintenance will check it immediately. We do not have Wi-fi available in rooms yet but it is available for free along the ground floor. The maids have been informed to stay quieter in mornings and if close the inner doors to the room this should also help. We hope you will visit us again soon and give us a chance to make it up to you next time. Please feel free to contact me directly.
Best regards,
Joao Coruche
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Additional Information about Hotel Baia

Address: Av Marginal, Cascais 2754-509, Portugal
Location: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Beach Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Cascais
#9 On the Beach Hotel in Cascais
#12 Romantic Hotel in Cascais
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Baia 3*
Number of rooms: 113
Official Description (provided by the hotel):
Less than 30 km from Lisbon on the Estoril Coast, Hotel Baia has a privileged sea-front location, facing the Cascais Bay and offering a fabulous view of the ocean. The recently renovated Hotel Baia has 113 fully equipped rooms. Most of the rooms have a private balcony overlooking the sea. The Hotel Baia also has Conference Rooms with wireless Internet access, Banquet rooms for up to 300 people, private underground car park and our reputed Baia Grill Restaurant. ... more   less 
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Also Known As:
Baia Hotel Cascais
Hotel Baia Cascais

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