We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Solid quality” 4 of 5 stars
Review of Hotel Dona Ines

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Hotel Dona Ines to your Saves list
Hotel Dona Ines
4.0 of 5 Hotel   |   Rua Abel Dias Urbano, 12, Coimbra 3000-001, Portugal   |  
Hotel amenities
Ranked #4 of 20 Hotels in Coimbra
Certificate of Excellence 2014
Bratislava, Slovakia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
“Solid quality”
4 of 5 stars Reviewed October 3, 2012

We spent 2 nights at the hotel during our Portugal holidays. The hotel itself isn´t in the heart of Coimbra, so we walked back and forth, however as it wasn´t more than 10-15 mins it wasn´t bothering us. Apart from that, I have to concur with other reviewers that we never felt in danger.

The double bed room was clean, bed was comfy and according to the standards. Hotel staff was friendly and helpful. As we had a car we used the hotel´s parking at no additional cost. Also, the hotel was easily accessible from the motorway.

Breakfast is not impressive, warm buffet basically non-existent, but for 2 days we could survive it. What we were missing tho is some vegetables like tomatoes or peppers.

A great plus was the pool. As it was quite hot on those two days, this refreshment was very welcome. Towels are handed out at the reception at no additional cost as well.

In summary, for the rate we paid, it was a very good choice.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

295 reviews from our community

Traveler rating
    87
    158
    42
    6
    2
See reviews for
73
116
6
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
York
Top Contributor
57 reviews 57 reviews
38 hotel reviews
Reviews in 48 cities Reviews in 48 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 16, 2012

A great stay - the family room was actually 2 adjoining rooms, a double and a twin so perfect! The pool was lovely and much appreciated. The service was impeccable and friendly and was close enough to walk into Coimbra centre. We returned after dinner every night so about 10ish - the area round the hotel wasn't startling but it certainly didn't feel dangerous to us. Towels for the pool are available from reception at no extra or hire cost unlike other similar hotels in Portugal.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Portugal
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed August 11, 2012

We organised an international event in Coimbra in early April 2012. We arranged for 10+ members of the faculty to stay at this Hotel. I was managing the daily liaison with the hotel.

While the rooms and meals were of good quality, two security incidents marred our opinion of the hotel.

The first was when on returning to his room on a Sunday afternoon, a faculty member saw the door of the room a fellow faculty member who was still at the event open. No one could explain why this had been noted.

A day later, a quantity of cash was stolen from another faculty members room.

It is true that the hotel does provide safes and that one should use them. However, two security incidents over 48 hours is unacceptable, particularly when we an NGO, were bringing substantial business to the Hotel over a period of a week.

I would agree with the comments of other clients about location. At night, one really does need to take a taxi to and from town,as this part of Coimbra is not exactly salubrious.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2012 via mobile

Stayed in Dona Ines for one week during Eurogym 2012. The friendliness and helpfulness of the staff made my stay very memorable. Especially Rosalia on reception.....so friendly, professional and helpful. She is a mine of information when it comes to shopping advice and tips, as well as all the necessary tourist information. Shops within a few mins walk and town about 10 mins walk. Open top bus trip is a must.
Fernando the barman is a font of knowledge on all local wines and spirits....always patient and most helpful. The bedroom was spacious,comfortable and spotless. The pool was great, though there was a shortage of loungers. Breakfast room overlooking the pool was bright and spacious. Staff always friendly and eager to please. Had dinner in hotel restaurant one night and it was excellent.
Overall, an excellent experience.....thoroughly enjoyable.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 19, 2012

My husband, 6 year old daughter and I stayed 1 night in this hotel in July, 2012. We arrived at 2:40, but our room which was supposed to be a triple bed room wasn't ready yet, even though check-in time is at 2:00. We waited for a few minutes until a double room became available, so we agreed to take that room instead. The hotel location is ~ 15 minute walk from center town, the breakfast was okay but nothing special, the room/bed was clean. We did not use the pool.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alkmaar, The Netherlands
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 13, 2012

Hotel Dona Ines is located on a 10 minute walk from the Coimbra train station and the city centre. The rooms are stylish, but very small. The temperature in the hotel is just too hot, especially in the hallways. There's an outside swimming pool, which we didn't use because it was raining. Breakfast was decent, but nothing special. Bed was nice, good hygiene.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chico, California
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 13, 2012

The Hotel Dona Ines is a large, well-appointed business-class hotel about a 10-15 minute walk from the city center. I stayed here two nights as part of a small group of tourists, and the hotel selection was made by the tour company. The rooms were clean and comfortable, and there were no issues with the bathroom facilities or the climate control. The breakfast room was spacious and the selection was adequate and varied enough to provide a good start to the day. Overall, the hotel was professionally and efficiently managed, and I would not hesitate to recommend it to those travelers who don't mind a little walk into the center of town.

  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Dona Ines? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Dona Ines

Address: Rua Abel Dias Urbano, 12, Coimbra 3000-001, Portugal
Location: Portugal > Central Portugal > Coimbra District > Coimbra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 20 Hotels in Coimbra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Dona Ines 4*
Number of rooms: 122
Official Description (provided by the hotel):
Located next to the commercial area and the historical centre of the city of Coimbra, Hotel Dona Ines was completely renovated in 2011, offering a range of services that fulfil the needs of both its business and leisure clients. Apart from its 122 rooms, including 4 superior rooms and 2 suites, Hotel Dona Ines has also several meeting rooms with capacity up to 500 persons, an outdoor pool, a spa, a garage, a restaurant and a bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Despegar.com and TripOnline SA so you can book your Hotel Dona Ines reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Dona Ines, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.