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“Lovely” 4 of 5 stars
Review of Hotel Quinta das Lagrimas

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Hotel Quinta das Lagrimas
4.0 of 5 Hotel   |   Rua Antonio Augusto Goncalves | Santa Clara, Coimbra 3041-901, Portugal   |  
Hotel amenities
Ranked #4 of 20 Hotels in Coimbra
Certificate of Excellence 2014
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Lovely”
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the old part of the property and it was charming. The floor creak ad the beds were a bit soft but it is a lovely property with pretty gardens, an attentive staff and all very peaceful. Dinner was sumptuous with a first rate staff and delicious food. The dining room was packed and no one was in a hurry to end the evening. There are lots of delicious wines and the prices range from very expensive to very reasonable. The only down side is that is it a cab ride to town. While it isn't all that expensive (about $7) it makes Coimbra a little less accessible than you might like.

Stayed April 2015, traveled as a couple
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541 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Exeter, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for two nights. On our arrival, we were upgraded to a suite on the ground or. Unfortunately, I didn't like the room and we were given another room on the first floor of the old Palace. This was a splendid room, a little old-fashioned maybe, but a nice room nevertheless. However, it smelt of tobacco smoke - which I mentioned when we were shown to the room. I was told that nobody had been smoking in the room and it must be a spray that I was smelling (who would want to spray a tobacco scent around I can't imagine!). As this was the only room available, we took it. The bed was comfortable, the linen smooth and pristine and we slept quite well. When I went to open the blind in the bathroom the following morning, I noticed that it smelt very strongly of smoke. Obviously, someone had been hanging out the window indulging in a sneaky smoke - or twenty. The upshot of this was that every time we ran the hot water, for a shower, bath etc the room stank of smoke. Even the rather pathetic, and ancient, hairdryer gave out warm smoky air. I told the front desk about this and they did try their best to deal with it - the blind was washed with bleach - but sadly, once the hot water went on, the smell returned.

We ate in the restaurant both nights we stayed and the first night was very good indeed. However, on the second night my main course arrived cold. I sent it back and then had to watch as the rest of the party demolished their meals. By the time mine returned, they had all finished and I had lost my appetite. Nobody apologised for this and there was no concession made on the bill. We left feeling very unimpressed!

All in all, this is a nice hotel; the staff were (mostly) friendly and helpful and the grounds are really lovely. However, some money needs to be spent on furnishings, hairdryers and maybe even a fumigator!!

Room Tip: Palace rooms have a lot of character, but are not brimming over with mod-cons and the wifi doesn'...
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  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Holland
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is an old palace with plenty of history, just outside the centre of Coimbra, which you can see on the top of the hill. We were upgraded to a suite at the front and it was huge. Wooden floors, massive bathroom, wonderful amenities. We ate one time at the Michelin starred restaurant and you can expect that quality. The only flaw could be that the pool area looks outdated and should need a renovation.

Room Tip: Ask for a room in the old part
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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colchester
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a most agreeable stay here; our room (in the old part) was comfortable and well equipped - I wish our home bed-linen were as good! The public parts of the old building are spacious and handsome, though the modern extension is an aesthetic affront. Keen birders will be able to watch Short-toed Treecreepers from the breakfast table and there are Iberian Chiffchaffs in the beautiful gardens. The hotel restaurant is a real asset. Goodness knows why it lost its Michelin rosette which was thoroughly deserved on the basis of the three dinners we ate there. The bottom price menu is exceptionally good value and the a la carte is reasonably priced given the quality. The wine list is excellent, at both ends of the price spectrum and its worth is greatly enhanced by the outstanding sommelier whose knowledge and recommendations I couldn't fault.

Room Tip: Stick with the old building. Although the listed prices were high, we found a willingness to negoti...
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chiang Mai, Thailand
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If the poor Ines De Castro knew that her tragic death is -after centuries- still deftly exploited for commercial purposes would certainly shed more tears .... This thriving business is also part of the hotel "Quinta Das Lacrimas" [with attached: "Fontes das Lacrimas” (Fountain of Tears), restaurant “Pedro and Ines”, wine “Pedro and Ines”, etc.]. The Hotel, which is a member of SHL (Small Luxury Hotels), as in a beautiful old villa is worth the 4 stars for the exterior, the beautiful park, the beautiful staircase leading to the entrance, common areas, but only for this. The rooms of the old structure are otherwise disappointing and badly maintained: we had to pay extra for the "privilege" (?) to live there, but the room assigned to us was small, furnished with cheap, with a view of nothing, malfunctioning and noisy air conditioning, a bathroom that needs updating: a 3 stars room with bad price / quality ratio.
The hotel is located in the modern area of Coimbra and to reach the area of the old town you have to cross the river Montego (with the footbridge or automotive bridge). The breakfast is quite good but with a limited choice. If you do not want to dine in the expensive hotel restaurant (whose reviews are disappointing), the hotel is fortunately quite close to the excellent restaurant "Piscinas do Mondego" which is worth visiting.

Room Tip: Maybe better rooms in the new building.
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  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Canada
Top Contributor
159 reviews 159 reviews
61 hotel reviews
Reviews in 86 cities Reviews in 86 cities
539 helpful votes 539 helpful votes
5 of 5 stars Reviewed March 23, 2015 via mobile

We stayed at this hotel on the recommendation of a restauranteur in Lisbon. And it surpassed every expectation. It's located in what had been the home of some very wealthy people over the centuries. It's been preserved beautifully with the necessary changes to modernize the conveniences and to make it into a hotel.
There are three buildings - the main house with large, traditional, antique-filled rooms, the garden wing, and the newer spa wing both with modern rooms. We chose the main house. And felt like visiting aristocracy. As I said the rooms are large with high ceilings, the bathrooms are also large with marble everywhere, two sinks, a bidet and a combo tub/shower. There was a slight air of shabby gentility - everything worked just fine - which only served to make the experience feel more authentic.
The public/sitting rooms in the main house go on and on with innumerable quiet places to sit and read or chat. There's even the family's private chapel which is stunning. And a grand library.
There's a sleek fitness facility, indoor and outdoor pool, and sauna and steam room. Breakfast was wonderful with views of the garden. Their main dining room, Arcade, is a world class restaurant as fine as any we've experienced.
There is a stately garden adjacent to the hotel which is a local attraction in its own right.
The staff were extremely helpful and attentive especially Joāo who made our stay perfect.
Staying at this hotel is like being a guest in some noble's country estate and shouldn't be missed.

Stayed March 2015, traveled as a couple
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Sao Paulo, SP
Top Contributor
78 reviews 78 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 8, 2015

This is a grand hotel from the very moment you step inside. The rooms are spacious, colonial yet modern. The gardens behind the hotel (where Ines de Castro was supposedly murdered) are also a tourist attraction. If you like golf, the hotel has a course. Breakfast is well served. Though not located in the city center, you can walk the distance (1.5 mk) if you are fit and its a nice day. If you drive there, the hotel has ample parking. Certainly a must stay if you are not on a tight budget.

  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Quinta das Lagrimas

Address: Rua Antonio Augusto Goncalves | Santa Clara, Coimbra 3041-901, Portugal
Location: Portugal > Central Portugal > Coimbra District > Coimbra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Coimbra
#3 Luxury Hotel in Coimbra
#4 Family Hotel in Coimbra
#6 Business Hotel in Coimbra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Quinta das Lagrimas 4*
Number of rooms: 39
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Also Known As:
Quinta Das Lagrimas Hotel
Quinta Das Lagrimas Coimbra

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