I actually stayed at this hotel in 2011, but it wouldn't let me go that far back.
I really liked many things about this hotel. It was in a wonderful spot as far as being centrally located. The lobby and bar were comfortable. My family spent quite a bit of time in there drinking wine and playing cards. The bathroom was clean and completely adequate. The bed was comfortable. The only problem I had, and this was a problem in the Azores in general, was the mildew. Being at sea as they are, it is difficult to keep mildew out of the fabrics. What they SHOULD do is remove any heavy curtains and carpets out of the place. Perhaps employ humidifiers during certain times of year. I had to remove all the pillows and bedspreads because the fabric triggered my asthma. My parents didn't notice the mildew in their room, so maybe I'm just particularly sensitive.