Ponta Delgada, while not a big city, is the biggest in the Azores, and this hotel has more of the busy-ness of cities and less of the charm of the country. Check in was more brusque, and the morning breakfast was good, but hectic and not as elegant as at their sister hotel in Furnas. We had room 410 facing the ocean, which was very nice. Cleaning staff was good. The soundproofing of the glass doors leading to the balcony was good (thankfully since the pier across the marina was lively with loud bands late at night. All in all, we would stay here again, but not as a destination, more as a transit point for access to the west end of the island and close proximity to the airport.