Arrived around midnight and was greeted by reception, a lovely young lady who was very helpful. Any reception staff that I spoke to was nice and helped me with any questions, bookings, taxi's etc.
Rooms - Huge! There was only my 11 year old daughter and myself in a room that could easily fit a larger family. No kettle, bit of a pain but hey, I was on holiday and not planning on staying in the room for long! Room could have been cleaner and I actually gave it all a good clean over before using anything; but then again I have been accused of being quite obsessive with cleanliness in the kitchen, so swings and roundabouts I guess. No air con, not a problem in the daytime but got a bit uncomfortable at night. Balcony was massive, not a bad view either.
Cleaners - I had a cleaner everyday, I say cleaner.......she changed our towels and put the sheets over our beds. But what more do you want for the price you have paid, if you want five star service; pay it and stay elsewhere, simples :)
Beds - I like a real soft bed with feather pillows, that's just my personal choice. The beds and pillows were really firm which caused some very disturbed sleep. If you like a firm bed though, you will be fine. Bedroom was plenty big enough for my daughter and I.
Bathroom - Your basic bathroom, no problems, shower worked fine. One day in the hot hot sun I overdone it and needed a cool bath. Could I get the water to run into the bath? Nope! I don't know if I was doing something wrong or the action was just not possible! I am stubborn and filled the bath from the shower head :) .
Pool and surrounding area - Pool, no problems, not a bad size especially considering it doesn't get too crowded around there. The pool is quite deep at one point, one child actually got into trouble and had to be rescued by one of the other holiday makers, so just be aware of that if you take children who cannot yet swim.You can always find a sunbed, but I wonder if that is because the sunbeds were garbage, they needed a serious update. Every sunbed had dips in them where peoples backside had been, this made them so uncomfortable which almost felt like you were balancing on the supporting plastic. Pool table, what can I say....it worked just fine. My daughter and I didn't play on the football table......not our "thing" really, but there were sounds coming from it so I assume it worked..... We didn't visit the gardens, so I can't comment.
The Continente shop was actually only a 10 minute stroll, I advise you get a taxi back if you have a lot of shopping as there is a slight incline returning to the hotel. My daughter and I managed the walk there and back a few times with two bags of shopping each. It really wasn't that bad, but I think it's the heat that get to people.
The Beach - 15 minute stroll. Steady walk, however the walk is down a very busy road which is more like a bypass, I would be very reluctant to walk it with younger children. I don't advise it for people with walking difficulties as the path's can be very unsteady at times. They drive like nutters there, please be wary of this as it can be quite challenging when you are trying to judge where to cross a road safely. The beaches get very very busy, must be because they are very beautiful. You can walk the shoreline for forever and a day, it is a beautiful beach. Water was quite choppy the whole time we were there. Something to be wary of with young children and weak swimmers. Though I am a weak swimmer and I was ok. Couldn't snorkel, which is something we love to do. Because of the choppiness I wouldn't go out too far, but then that left us with the sandy water and so we couldn't see a thing. I do advise a taxi back to the hotel, though we walked it, it was a killer in that heat.
Night - Went to Praia de Rocha most nights, lots of bars and restaurants. Our fave part was all the little shops and stalls selling the typical holiday stuff. My daughter was in her element buying all the girly trinkets and what not from there. It gets very busy there at night. Defo a taxi ride back to the hotel, I would definitely not like to walk back in the dark. Taxi's varied between 3.60 and 5.90 euros.....guess the price depends on the time of day it is, or if this driver is in a good or bad mood.
Summing up - Not a bad hotel at all, I could stay there again. The staff were lovely and I cannot fault them, though please change those sunbeds, they quite literally are a pain in the [--]. Location not bad for people like us, for those with young children and walking difficulties, you may find yourself getting a lot of taxi's. Beach is beautiful but the water is little choppy.
Thanks for a pleasant stay Mirachoro, met some lovely people and made some great memories.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.