We didn't stay at the hotel, but came to the Spa for the afternoon where four of us had booked massages. Two unsmiling receptionists informed us that no children under 12 were allowed, therefore our 9 year old couldn't use the facilities. No one had mentioned this over the phone. When we asked what he could do while we were at the spa, one of the receptionists thawed a bit and arranged for him to use the hotel pool, but with "one adult only". By this time the first massage appointment was 10 minutes overdue and on asking we were told to go upstairs. No robes or further information about what to do was offered to those having massages, so we trooped upstairs. On entering the treatment room, there were no robes and the masseuse didn't leave the room as I undressed. The treatments were good, however, although expensive for what they were. When one of us finished her massage, she came back to reception and just stood there, unsure of what to do. No one helped or greeted her, so eventually she had to ask about the facilities, robes, etc. and wasn't even given the correct footwear that everyone else was wearing. There are no towels for drying after the spa unless asked for. The facilities aren't that good - the indoor spa pool which is like a giant jacuzzi, a small steam room, two saunas and a so-called relaxation room consisting of four loungers and some orange juice, which was difficult to relax in wearing sodden robes! The spa building is hideous, a concrete block. The receptionists seemingly disliked the clients, their attitude was quite rude and they were more interested in talking to other members of staff than us. You also have to buy swimming hats at 3 euro each, which rip immediately you put them on! I wouldn't recommend this spa at all - four massages and swimming caps cost over €200! You are not made to feel welcome by the receptionists. The little village is quite pretty though.
- Official Description (provided by the hotel):
- Welcome to the top of Algarve!Resembling a white village perfectly nestled among the Monchique Hills, Villa Termal features an outstanding Thermal spa using the only thermal waters in the south of Portugal . An indoor warm rich mineral water pool and exquisit facial and body treatments and massages by La Phyto are a welcoming card.The elegant and charming rooms distributed through 5 unique lodging complexes, are furnished with 18th- and 19th-century pieces.Guests of Villa Termal Das Caldas De Monchique Spa Resort can enjoy some great tapas and a glass of local wine at the stone-walled bar " O Tasco". The 1692 Restaurant offers a grill menu and Portuguese cuisine with traditional delicacies from the Monchique region, including special meat dishes.The outdoor swimming pool is surrounded by green garden and padded loungers. Besides relaxing in the sauna or steam bath, guests can enjoy walking and mountain biking tours in Serra de Monchique National Park. Other Nature related activities are available including canoeing, Climbing, Paintball, mountain bike downhill just 10 min away.Perfect for a relaxing getaway or an alternative holidays, the Villa termal das caldas de Monchique is 20 min away from the main stream locations, 25 min from the The best Algarvian beaches on the Atlantic, 40 min from the best wild Alentejo coast and Beaches. ... more less
- Reservation Options:
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- Also Known As:
- Villa Termal Das Caldas De Monchique Hotel Monchique
- Villa Termal Das Caldas De Monchique Spa And Resort