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Casa da Moura: Traveler Reviews


Hotel class 3.0 of 5
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Rua Cardeal Neto, 10, Lagos 8600-537, Portugal
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Best fare found from Newark to Lisbon: $559

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77% Recommend
4.0 of 5 stars 9 reviews
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Charming but would not be to everone's taste

Casa da Moura

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3 of 5 stars
francesanne   30 contributions
london
Apr 11, 2007
3
people found this review helpful

I have just returned from a four night stay at this small hotel. The situation is very good, being very quiet yet only 5 mins from the town centre, with a large free public car park just around the corner. You enter the property through a most impressive entrance hall. However, the only time we saw the manager was on the first evening and apart from that there were two young girls who seemed to do everything - language differences made any sort of communication practically impossible. The rooms are all suites, ours was on the ground floor, it was Moorish style but rather shabby, comprising a small, dark bedroom, large living area with direct access to the patio/pool area (a real sun trap with excellent loungers) and with a small basic kitchen area. There was satelite tv wih a large number of channels, direct dial telephone , but no internet access.The batheoom was horrible, nasty very old tired and bleach stained navy blue towels and bathrobes, cracked tiles, a hole in the wall and soooo dark I had to make-up in the living room as it was impossible to see anything! !The rooftop breakfast area was delightful with an excellent range of bakery goods, cheeses, fruits, cereals, juices, yogurts, horrible coffee and very slow service for cooked items. The other ground floor apartment overlooking the pool had no space between the french windows and pool, VERY DANGEROUS if you have children in your party.

  • Liked — the patio area, breakfast, entrance hall, situation
  • Disliked — the bathromm
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay April 2007
  • Visit was for Quality time with family
  • Traveled with Other
  • Age group 50-64
  • Member since December 19, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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beware!

Casa da Moura

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1 of 5 stars
nycssl   2 contributions
NY
Oct 8, 2006 | Trip type: Couples
4
people found this review helpful

We just got back from our trip to Lagos and our stay here. It's a nice, cozy place, but has HORRIBLE customer service.
We contacted the hotel directly months before to reserve a room facing the pool. After emailing back and forth a bit, we were confirmed in an apartment facing the pool. When we arrived, we were given a dark, ground floor apartment facing the street! After arguing with the manager (or owner?) for some time, he agreed to reduce the price marginally since no other room was available and he even suggested that we stay at a different hotel if we preferred. They only have 8 apartments, so I find it inexcusable that they can't manage to book rooms properly according to guest's requests.
In the end we decided to stay, and found the hotel to be reasonably clean with a decent breakfast. But the whole incident definitely ruined what was supposed to be the most relaxing end of our vacation.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 08, 2006
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €97 (year-round)
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Really special

Casa da Moura

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5 of 5 stars
bannalouise   6 contributions
Boston
Nov 17, 2005
12
people found this review helpful

We stayed there for 9 nights with our 3 year old and had a wonderful time. They only have suites (living room has pullout couch) and we also had a balcony and a nice little kitchen. This enabled us to be in a separate room than our daughter, which was great. Breakfast was provided, very good fruit and cheese and pastries. The moroccan decor is very attractive and evocative. Only thing to remember is that it's a cash only establishment.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €97 (year-round)
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Casa da Moura Also Known As

  • Casa Da Moura Lagos
Address: Rua Cardeal Neto, 10, Lagos 8600-537, Portugal