We had a fantastic 12 nights stay at Cascade in mid June just before the high season kicks off and we will not hesitate to recommend this hotel to others planning a trip to Algarve and Lagos.
This is a two year old unique resort excellent located with sea view five minutes drive from Lagos old town. The rooms are spacious with large terraces. Bathrooms with tub, shower and double sinks. TV with movie rental service and a selection of news and European channels (UK, Germany, Spain etc.). Unfortunately there is no facility for making coffee or tea in the room. Breakfast was delicious with plenty of choices! Cascade has a very friendly and warm staff that was very helpful with everything from scanning documents to getting a softer top to the bed. They have a nice gym, bigger than we have seen at other similar resorts. If you bring a rental car you can park in the basement and the elevator will bring you straight to your hotel room floor. Three minutes by car from the hotel you will find a big Intermarché supermarket.
Cascade is on the edge of one of Algarve's famous limestone cliffs. A few minutes climb down a path from the hotel is a beautiful secluded white sandy beach. If You are not a beach person the hotel has a huge pool. They also have a pool for small children nearby with sun beds for the parents so they don't have to disturb other guests.
Unfortunately the internet situation at this resort is not on a level you would expect from any modern European hotel in 2013, especially a 5 star hotel. Coming from Norway (and Scandinavia) where all aspects of everyday life is online you expect to easily surf the web when on holiday in Europe; read the news, emails, do banking, social media, download a movie to you iPad or a book to your Kindle. This was very difficult with both bad Wi-Fi reception and in general a very slow service. We made a speedtest around the resort and the result was depressing; on average we got 2,5 Mbps download and 1 Mbps upload (!). This hotel will seriously need to improve this situation; set up a proper network of Wi-Fi transmitters around the resort so all the rooms and pool/restaurant areas can be proparly connected to the World Wide Web. When this is in place they will need to boost the speed for both downloading and uploading. Right now this is so slow we even had trouble reading our local newspaper online. And last; don't give guests internet vouchers with complicated passwords where you have to re-log in every ten minutes. You need a modern and easy log in system using name and room number where you can connect with unlimited number of devices (we had five devices we wanted to connect in our room and it was a big hassle). The friendly staff tried several times to help us with the internet situation but it seamed like the problem was bigger than hey could handle. 45% of Portugal's adult population have never used the internet so it might be that there is little understanding for what must be in place to attract guests from northern Europe to a resort like this.
- Official Description (provided by the hotel):
- Situated in a unique location close to the historical city of Lagos, on the cliff tops above the impressive splendour of Ponta de Piedade, a beautiful landscape of natural caves, grottos and sea arches that nature has sculpted over thousands of years, Cascade Resort is, in itself, a place of stunning luxury and beauty. Unusually in the Algarve, Cascade’s design style is predominately Moorish featuring gently flowing lines and curves. Different and unique thinking is continued throughout this 5* Resort which boasts not only a 86 bedroom hotel, but luxury 4 bedroom villas and 1 & 2 bedroom apartments, which are available for sale or rent. A huge condo pool, a fully equipped gym, the Tainai Spa, a Kids Club and the Cascade Performance Sports Academies complete this smart, elegant Resort. ... more less
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- Also Known As:
- Cascade Hotel Lagos