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“Part of the family” 5 of 5 stars
Review of Pestana Golf Resort Gramacho

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Pestana Golf Resort Gramacho
4.0 of 5 Hotel   |   Apartado 1011, Carvoeiro 8401-908 , Portugal   |  
Hotel amenities
Ranked #6 of 21 Hotels in Carvoeiro
Certificate of Excellence 2014
East Grinstead
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Part of the family”
5 of 5 stars Reviewed June 29, 2014

We are a group of ladies who have been to this resort for many years. What can we say - the two receptionists, Catarina and Catia can never do enough for us. Each year, it gets better. We feel we are greeted like a family member now. They make each stay a memorable one.

This year, for the first time we decided not to hire a car. Our transport was at the airport waiting for us despite a 3 hour delay. The staff had stayed especially to welcome us and see us comfortably settled into our fabulous villa, strategically placed a stones throw from the clubhouse, making it easy for us minus a car! We were taken hassle free to the local supermarket to stock up on our provisions for our 9 day stay.

Getting to Pinta for our rounds of golf was also easy and Antionio was always there to pick us up.

We always find the golf courses in excellent condition and the ground staff work hard to maintain this. The courses are challenging enough for all golfers and some holes have amazing elevated tees. Gramacho is particularly attractive with its signature hole.

We have all been on many other holidays since we took up golf, but I can tell you, none can compare to this location for staff who go out of their way to make your stay as hassle free and memorable as possible and, do it with a smile. What more could you ask from a holiday.

Room Tip: The complex is very quiet after 11.00 so location would be a good one
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
    42
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    4
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Amsterdam, The Netherlands
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

Excellent service, Nice accommodaties, friendly people and great places to play a round of golf. Only problem FOR me: hard to decide which course I like The most...!
I am sure I Will be back As sooon As possible.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuel A, Diretor de vendas at Pestana Golf Resort Gramacho, responded to this review, June 20, 2014
Dear Mr John,

It is a pleasure for us to know that you enjoyed our property, and we would like to thank you for having taken the time to mention your comment.

We were delighted to read that you entirely appreciated all aspects of your visit in terms of quality of product and service.

Once again, thank you for these encouraging words.

It will be a pleasure for us to welcome you back “As soon as possible” ,

Yours Sincerely,

Pestana Golf & Resort Team
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Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 13, 2014

This is our 3rd year at Pestana and each year just gets better and better. The staff as always really look after you. From the day we arrive to the day we depart they are there for you and happy to serve you. It makes it so difficult to say goodbye because you feel so at home. The golf courses are well maintained and so nice to play on. Each year we have enjoyed our break so much because the staff are so good. Words can't express how grateful I am to Pestana as it brings a group of friends closer and closer. Special mention to Catia, Caterina, Antonio and finally the lovely Rebeca for the great service you always provide to us we all value your friendship and kindness. Looking forward to seeing you again in 2015

Stayed June 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuel A, Diretor de vendas at Pestana Golf Resort Gramacho, responded to this review, June 16, 2014
Dear Mr Holman,
Thank you so much for such a lovely review! We’re so grateful that you had an opportunity to enjoy everything that we have to offer, and we're delighted to hear just how much you enjoyed your time. It always makes our day to read such a wonderful review as yours!
Mrs Catia, Catarina, Antonio, Rebeca and all of us are looking forward to welcoming you back for your next golf vacation!

Best Regards,

Pestana Golf & Resort Team
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Barrow-in-Furness, United Kingdom
1 review
5 of 5 stars Reviewed May 19, 2014

The resort was clean and tidy. The Staff were warm and friendly as always. The golf courses were in good condition. The only downside was that we had to leave to come home. Looking forward to the next ten years.

Room Tip: Tell the reception when booking what your preferences are and I am sure they will try to accomodate...
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuel A, Diretor de vendas at Pestana Golf Resort Gramacho, responded to this review, June 11, 2014
Dear Mr Peter,
Thank you for recommending us so highly. It is our goal to continuously exceed our guest’s expectations and it’s rewarding to know that we keep exceeding yours! We know you have many options and are so thankful that we are your recommendation for Algarve! Thank you again, and we look forward to your next stay!

Best Regards,

Pestana Team
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed April 23, 2014

I have stayed and played at the Pestana Gramacho resort before and every time I visit I am treated to the best service in wonderful surroundings and great golf courses. On this trip my son and I stayed for four days and had a one bedroom apartment on the Gramacho complex. Our apartment was very clean, very well equipped and really comfortable. We played on all the Algarve Pestana courses and they were all in fantastic condition. We made use of the outdoor swimming pool opposite our apartment. We had our evening meals in both the Gramacho clubhouse and the restaurants in nearby Carvoeiro. The food was very good indeed and reasonably priced. I would have no hesitation in recommending this location for a golf break for groups or families.

Room Tip: Speak to the booking team if you have specific requests their service is outstanding and they will t...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuel A, Diretor de vendas at Pestana Golf Resort Gramacho, responded to this review, June 11, 2014
Dear Mr Paul,
We are so pleased to hear that you and your sun always have a wonderful time with us. Our staff works around the goal to provide a clean, comfortable and safe environment for all of our guests and we will be sure to let them know their efforts are being acknowledged by our guests. Thank you again for your review and we look forward to welcoming you both again soon.
Best Regards,
Pestana Golf Team
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Exmouth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 18, 2014

We booked a 7 night unlimited golf break with a two bed apartment. The apartment we were given 62c had the cheapest 'double' bed ever - two camp/guest beds pushed together which we complained about after two sleepless nights - we were moved to similar accommodation 137e with improved beds but still very much on the budget side, and still two singles with single bedding pushed together - looked very much like they were set up for groups of blokes rather than our family.
the room that we moved to wasn't serviced for two days out of five.
Golf courses were all lovely - buggy prices steep 43€ each and no deals for booking a weeks worth - but the thing which will stop us returning to Pestana resorts were the complete lack of practice facilities - a Nevada bobs driving range a mile away is not acceptable to me.
Small putting green and not even a practice net before you tee off isn't good enough when you compare facilities with somewhere like Penina or the Oceanico group.
Overall a nice holiday and the staff were nice and helpful like in all of Portugal in my experience but in a very competitive market the are better options for us next time.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremen, Germany
Top Contributor
65 reviews 65 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 26, 2014

We booked and appartment on the golf course and were upgraded to a townhouse. This was situated next to the golf academy - lovely quiet spot, the townhouse itself spacious, with a lovely terrace, well equipped kitchen and well furnished large living area. The bedroom with an ensuite bathroom with both shower and whirlpool bathtub was on the first floor. The location was great for exploring the algarve and monchique, would definitely stay there again, even though we are not golfers! Only downpoint: horrific english breakfast in the restaurant, did always prepare our own after the first morning.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emanuel A, Diretor de vendas at Pestana Golf Resort Gramacho, responded to this review, June 11, 2014
Dear Sirs,
We appreciate you taking the time to share your review and are so pleased to hear that your overall stay was an enjoyable one. We look forward to your return in the not so distant future. In the meatime we remain with our very best regards, Yours Sincerely, Pestana Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pestana Golf Resort Gramacho

Address: Apartado 1011, Carvoeiro 8401-908 , Portugal
Location: Portugal > Algarve > Faro District > Carvoeiro
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Carvoeiro
#5 Luxury Hotel in Carvoeiro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Golf Resort Gramacho 4*
Number of rooms: 49
Official Description (provided by the hotel):
This resort offers spacious apartments and villas with a balcony. It is situated just 2 km from Slide & Splash Water Park. It offers massage treatments and an outdoor pool with sun loungers. There is also Spa facilities (Indoor heated pool + sauna + steam room + jacuzzi). Guests can enjoy a round of golf at Gramacho and Vale de Pinta golf courses or a game of tennis on the court. A selection of regional and international dishes is served at the restaurant. Guests can enjoy a drink at the bar. The peaceful town of Lagoa is just 2 km away and the hotel is a 30-minute drive from Faro International Airport. Free private parking is available on site. ... more   less 
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Also Known As:
Pestana Golf Resort Gramacho Hotel Carvoeiro
Pestana Golf Resort Gramacho Carvoeiro, Portugal - Algarve

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