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“unsafe, dark, rude, dirty hotel!!!” 1 of 5 stars
Review of Ourasol Apartments

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Ourasol Apartments
3.0 of 5 Hotel   |   Oliveira Martins | Praia da Oura, Albufeira 8200, Portugal   |  
Hotel amenities
Ranked #126 of 162 Hotels in Albufeira
1 review
1 helpful vote 1 helpful vote
“unsafe, dark, rude, dirty hotel!!!”
1 of 5 stars Reviewed July 16, 2013

this awful hotel is the most dingiest, darkest, rudest, unsafe hotel I have ever stayed in. me and 2 other 19 year old girls stayed for 8 nights in July, we knew it was quite a cheap hotel but expected the hotel to be equipped with basic amenities, this was not the case. no toaster, no microwave, no kettle, when we asked for these we either got laughed at or didn't receive the kettle for a further 2 nights. No where states when booking this terrible hotel you have to pay for air con per day, sun beds by the pool per day, the safe per day, clean towels per day. me and my / friends were the only 3 English people at this hotel which was very intimidating, other guests obviously realised we was the minority and tried to break in to our hotel room on 2 separate occasions. This was not dealt in an acceptable manner by hotel staff, they either thought it was funny or didn't bother to help 3 vulnerable young girls. The staff of this terrible hotel are very slow and everything seems a problem when asking basic questions at reception.
the maids never bothered to clean the apartments.
This is an awful hotel and has ruined my opinions on Portugal and I will never return, I urge any one wanting to go here to thoroughly expect the worst and not enjoy there holida

  • Stayed July 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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63 reviews from our community

Traveler rating
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    15
    14
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    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Strabane, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2013

You know what makes me laugh? People who pay bargain based prices and expect 5-star treatment.

You planning on coming to this place?? Expect a well cleaned bed and shower, a place to get your head down, brilliant staff and a swimming pool.

The self entitlement of people on holiday blows my mind. It seems, without doubt, an English trait.

The Ourasol is slap bang in the middle of it. Two mins down the street you have an amazing beach; two mins up a hill you are on the strip. Walk down the street and across the road is BJs cafe.

As i say, you want comfort. Avoid. You want a well kept central hub close to what is happening, this is your place.

Define how snobby you are before booking.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 31, 2013

first time in portugal stayed at the ourasol apts talk about hilly thought i was going to come back home shorter than i went anyway beaches were lovely hotel not up to much staff were good helping with advice were to go, not much else to do at night, be careful were to pick a place to stay as a lot of hotels are by there sell buy date but you get what you pay for wont be going back. not much fun trying to keep kids amused prices too high, and not a lot for kids to do cant stay on the beach all day.

Room Tip: if you end up in this hotel ask for a room high up as its much better and you will get a better sea...
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013

Just returned from 9 night stay. I read the reviews but took them with a pinch of salt. Arrived at 2 in the morning and we were allocated a studio room. In the morning we realised we didn't have a balcony. We asked about a room with a balcony and we were almost immediately given a one bedroomed apartment with balcony. We had to confirm our pick up 2 days before we left and the staff on reception done that for us, it seemed that nothing was too much trouble for them. We had change of towels and bedlinen every other day and the beds were made up daily. The apartments were clean and the staff very pleasant.

Room Tip: Don't book a studio as they do not have balconies.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hayes middlesex
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 21, 2013

Ok the truths ...

1. Hotel is in a good location but also stuck half way up a very steep heel, dont wear stilletoes or ungripped shoes if you leave the hotel cos if you fall it will hurt.

2. Pool can get busy, recommened to hire a lounger for the day for 1 euro 50 otherwise you wont have one come 11am.

3. Hotel was clean, rooms were a good size. we had 302 whuch has the biggest balcony on the whole hotel. You can hear everything the rooms around you do, including moving furniture as the hotel is very echoy

You can hear some night life noise, but if you want to stay near the action you should expect this til 6am

In all you do get what you pay for, bar is not over priced, food is ok,staff are friendly. I wouldnt go back as i like a bit of glamour, but the hotel is stayable and not a dive!

Room Tip: chose 302 - massive double sided balcony, both sea and pool view.
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wallasey, England, United Kingdom
1 review
5 of 5 stars Reviewed May 13, 2013

Just been on a weeks holiday to the lovely ourasol apartments, went with an open mind n i was pleasantly suprised at the cleanliness of the apartments n its surrounding areas e.g reception pool area. We had cleaners everyday which ive never experienced n the apartment was cosy and inviting, the staff were always accomodating ,its a perfect location as the beach is on your doorstep n the main strip of portugal with an abundance of places to eat and drink theres a slight hill to walk up which i classed as my little exercise for the day !!!!!!!!! will be going again with kiddies next time as this was a second honeymoon style holiday for me and my husband xx

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 26, 2013

Staff very helpful, room clean and VERY cheap, location brilliant. Booked this as it was the same money as a caravan site to park my van on. Did not have one problem here, I have stayed in better hotels but, value for money this is very good.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ourasol Apartments

Address: Oliveira Martins | Praia da Oura, Albufeira 8200, Portugal
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Kitchenette Swimming Pool
Hotel Style:
Ranked #126 of 162 Hotels in Albufeira
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ourasol Apartments 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Ourasol Hotel Albufeira
Ourasol Apartments Albufeira, Portugal - Algarve

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