We have just returned from our fourth stay at this hotel and had yet another relaxing holiday.
The staff welcomed us with a glass of wine and many remembered us from previous visits. The gift of flowers and wine on the second evening was much appreciated.
The housekeeping was excellent and the rooms checked daily by staff, which were always spotless. The bar staff and those on reception were particularly helpful with a fluent command of both the German and English language. My only criticism would be that some of the staff in the restaurant were not always professional, calling across the tables to each other and reaching across to retrieve plates. The chef at breakfast looked somewhat harassed at times and there was a lack of hot food occasionally, similarly during the evening meals. This was not the service we had encountered before, so maybe there was a lack of staff available at times. Saying that, the standard of food was excellent and drinks reasonably priced.
We sampled the snack bar three times and the food was very tasty. The cakes available at the bar were also delicious and the cappacino with cream was to die for.
The entertainment provided was good and the guitar player was superb. We spent many a lively evening singing along. The Elvis tribute was also warmly received.
I also visited the hairdresser in the hotel and was invited back the following day to check my cut and revamp it...very good service and good value, Victoria.
The staff always found time to chat and make your stay feel special.
Well done, Riu, we will return.
- Official Description (provided by the hotel):
- Located in Olhos d???Agua in the Algarve. 4-Storey building standing on a cliff. 15 Minutes' walk from Praia da Falesia beach. Access to a small cove from the hotel is via cliff side steps (an approximate 10 minute walk). 8 Km from Albufeira. 500 M from various shops. 35 Km from the airport. 500 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more less
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- Also Known As:
- Riu Palace Algarve Albufeira
- Hotel Riu Palace Algarve Albufeira, Portugal