Stayed at Grand Real Sta. Eulalia for a week from 27 June to 04 July, reception was swift efficient and friendly. Portuguese as I am ashamed to say that I had to book the hotel through a German tourist operator because not only did I get the reservation 400 euros cheaper I also got a gold card for daily access to the Spa included and breakfast.
First dissapointment was on arrival at the small lovely beach full to the brim with people, worse as a 5* hotel guest I took a chair only to find the hotel did not have chairs for the guests and it would cost me 10 Euros for half day to 14:00 or 15 Euros full day, since it was 11:30 and my intention would be to stay only to 12:30 max (anybody knows from 12 to 16 it is not healthy to sit in the sun) I decided to get up and leave. On my way back I found the only place to clean my feet from the sand was at the pool area, not the beach, not inside the gate that devides the beach from the resort but in the middle of the pools.
It was very nice to find the pools were one salt water 22 degrees celcius and one fresh water pool 28 degrees I believe the same heating system for the indoor pool is used for the 2 outdoor pools nearest the spa because the pool on the far side by the suites measured 17 degrees. My wife asked me for some water and I get charged 4 euros which is an insult for non imported water which just up the street in Modelo supermarket in the fridge same brand and same bottle size costs a mere 0,44 cents yes you got that right. Result- 5* hotel with people passing the lobby with supermarket bags all the time. I guess the hotel just wants to keep all the products for themselves. Dinner at 50-70 Euros a person I ate in the area for 25 Euros bothe of us, half bottle of wine and grilled fish each plate arround 12-14 Euros. steer clear of the Restaurant on the beach called O Pescador, they sell fish at 55-60 Euros per Kilo but they dont weigh the fish so you end up paying 63 Euros without entree or desert where the day before we ate more fish better quality service for only 23 Euros at O Martins just outside the resort. All the restaurants in Sta Eulalia have better service and food at a fraction of the prices. If you like Italian try out Paulus Restaurant on the main road. Ze do Peixe you get all the grilled fish you can eat for 25 euros a person much better.
The hotel has become too polivalent without sectorizing the different profiles so older couples without kids that come to a resort and spa at an average of 1400 Euros a week expect peace and quiet, what do you get ? A hoard of kids screaming and yelling at breakfast, had one right next to us punching his mother on the back while she fed the younger child the father passivley watching and the younger one yelling at the top of his longs upset with what was going on with his elder brother.
The hotel accoustic is at the level of a 1 * hotel, the doors open and shut at all hours which you hear all morning from 06:00 am, your next door neighbour takes a shower you hear it, he talks on the phone you hear it his child cryes you hear it he flushes the toilet you hear it again literally, the mattresses are hard so if you want to sleep in be prepared to get up çatest 08:00 in a foul mood to say the least. You sit by the pool and the warmer pool is invaded by yelling kids jumping in to the pool even though there is a restriction to that effect the parents think it is funny and the staff say nothing so you don´t relax by the pool unless you use it after sun down or 19:00 when parents prepare the brats for dinner. I raised 3 daughters, loved them to bits enjoyed every bit of the way but I avoided 5* resorts because I knew they were better off at apartment complexes it was too expensive and often rooms were too small for kids on the extra beds, now with this new campeighn where the kids dont pay to eat at the buffet til they are six and get to stay for free in the rooms the result is we get no peace. The complex is large so one wing should have parents with small kids, older guests and conference people another wing and parents with teenagers another area. Impractical I am sure so make up your mind what kind of hotel are you 5* Resort and Spa OR family hotel for fun and games.
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- Also Known As:
- Grande Real Santa Eulalia Resort And Hotel Spa
- Grande Real Santa Eulalia Hotel Albufeira
- Santa Eulalia Portugal
- Grande Real Santa Eulalia Resort & Hotel Spa Albufeira, Portugal - Algarve