The hotel is really a great resort with MANY families. The front desk team are all young and were all helpful. Would like to call out Guyro (Jerome) , really went out of his way to provide us with recommendations for restaurants, and took the time to find us our special Dolphin Cave tour on the Black runner. A totally amazing experience .
We ate at the buffet each morning and they offered a nice selection with typical European buffet dishes coupled with, fruits,breads and pastries, cheeses meats etc .They will also make custom omelets. However, I will also note that they only have 1 person cooking these for all the guests they need to serve during breakfast. They should have 2 there's way too long a wait.
We at lunch and had snacks/wine down near the beach restaurant. Great staff, very friendly, foo was great and all spoke english. Try their Gelato for dessert!!
One day we ate at the pool and again, they have one guy cooking burgers on a stove top with 1 grill, 1 burger at a time for all those guests at the pool. My recommendation, get barbecue going and then you can sell burgers!
Each day we had cocktails outside off the main lobby, the bar staff were all super friendly and accommodating.
The room was really large, very bright, good lighting in the bathroom. The only 2 things I would add is get new pillows, and they should offer better blow dryers. (or lesson learned I need to start traveling with my own!)
The housekeeping staff does a great job , room very clean, with plenty of towels.
The beach at the hotel is beautiful and found its really crowded in the morning until about 1 then gets quiet. Loads of people. They rent beach chairs for 5 Euro and if you want an umbrella its additional, even after 5PM. But you can also lay on the beach with beach towels which is also very nice. Hotel provides these.
They offer wifi but it didn't work very well in the room so we ended up in the lobby many times to get online.
Took taxis into both new and old town each night as the hotel is not close to anything, As many have mentioned they have a shuttle but it stops early. A couple of nights we used Suzanne and her husband they have a taxi service and always seem to be nearby the resort with no waiting, I booked them to take us back to the train and they are totally reliable.
All in all a great 4 nights of relaxation and would recommend this property.