We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“outstanding” 5 of 5 stars
Review of Grande Real Santa Eulalia Resort & Hotel Spa

Save Saved
You added Grande Real Santa Eulalia Resort & Hotel Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grande Real Santa Eulalia Resort & Hotel Spa
5.0 of 5 Resort   |   Praia de Santa Eulalia, PO Box 2445, Albufeira 8200-916, Portugal   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Price
20% off room rate
Ranked #20 of 162 hotels in Albufeira
Dunfermline, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“outstanding”
5 of 5 stars Reviewed February 9, 2014

just come back from the grand the hotel was outstanding well looked after ,the grounds were excellent ,the staff outstanding could not do enough made you really welcome
we had a apartment loads of space for the two of us, were immaculate bed made every day even though we were self catering
food was great freshly cooked ate nearly every day at the seaside café good value prices were great
was well deserving of its five star rating

Room Tip: apartments loads of space fit your family in there easy
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, March 27, 2014
Dear Guest,

It was a real pleasure to read how much you enjoyed staying with us.

We are really happy that everything from the Resort Suites, their size to the service, location and food corresponded or even exceeded your expectations.

Thank you so much for having shared your feedback with us and we really hope that we will be able to welcome you again, hopefully soon, to the Grande Real Santa Eulália Resort & Hotel SPA.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

904 people have reviewed this hotel

Traveler rating
    462
    277
    115
    35
    15
See reviews for
342
357
10
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 5, 2014

We have just returned from a seven day holiday, staying at this superb beach front five star hotel. It really lives up to its five stars. We paid extra to have a sea view hotel room which was well worth it. You could actually hear the crashing waves of the Atlantic from your room. The rooms were very spacious, and we found the huge bed to be very comfortable. The check-in was quick, friendly and efficient. All the staff spoke very good English. We were half board and have to say the breakfasts were fantastic, anything you can think of for breakfast was there, even cava! The fresh fruit was a real highlight, fresh (not tinned) pineapple, kiwi, oranges, grapefruit, grapes. Pears, apples, melon... The list goes on. The evening dinners were also superb, with top quality food including steak, rack of lamb, sea bass, Piri Piri chicken, algarvian prawns,etc all served up perfectly. The waiter service was excellent too.

The hotel entrance is gated and there is access to the beautiful Santa Eulalia beach via steps directly from the hotel, though you need your room card to pass through the gate. The beach front cafe is a lovely spot to enjoy a drink or a meal. There is also a courtesy bus to take you to either the Old town or new Town of Albufeira which we used a few times. The swimming pools looked lovely but were too cold for us to be tempted with a dip! The bar is spacious and friendly, also with ocean views. Everything has been well designed to make full use of the superb beach front. We had a fantastic holiday and are already looking to return as soon as we can. Cannot recommend this hotel highly enough, thank you for a wonderful holiday,

Room Tip: Pay extra for a sea view, well worth it
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, March 27, 2014
Dear Guest,

Thank you very much for your detailed review.

It was really gratifying to read that you had such a wonderful stay with us that you are planning to return as soon as you can. This is indeed the biggest compliment we can hope for and we would like to thank you on behalf of our whole team for your kind comments and consideration.

Thank you so much and we look forward to welcoming you again soon for another lovely stay at the Grande Real Santa Eulália Resort & Hotel SPA.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skerries, Ireland
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed February 2, 2014

We just spent a week at this beautiful hotel. A really beautiful hotel, beautiful foyer and marvellous proportions. Our room was a classic facing the car park, if you can go for the view on the seaside, the view is spectacular. Also if you have a choice take the half board, the food was very very good and it's too far out of town to walk down for all meals. The breakfasts are sumptuous and the staff are lovely. I found the bed and pillows to hard but they will change these for you so just ask early in holiday. As I say the staff are very nice, there is a small shop with excellent value. We had a fabulous day trip to Seville, a long day but well worth it, as it happens, it was my birthday and when we returned they had delivered free wine and a birthday cake to our room, it was a really lovely surprise, how kind!

Room Tip: The rooms are very large and comfortable but if you can afford it ask for a sea view
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, March 27, 2014
Dear Guest,

Thank you very much for your kind review.

We are happy that you have had a thoroughly enjoyable stay with us and that you were impressed with the setting, decoration, food and our team. We are also glad that you enjoyed our small birthday surprise and hope that it helped you to relax after a long, exhausting trip.

Thank you once again for your feedback and we hope that we will be able to welcome you again to the Grande Real Santa Eulália Resort & Hotel SPA for what will hopefully be another lovely experience.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 1, 2014

We stayed at the hotel over the new year. On arrival at the hotel check in was efficient,and the reception staff welcoming. Our room had a garden /sea view which was very pleasant. The room was extremely clean and well presented. Now for the problem. If you don't like firm beds don't stay here. We requested mattress toppers when booking but didn't get one, we asked at reception who informed housekeeping and although they did provide some padding it wasn't effective. The poor sleep and muscle pain was rectified to some degree by spa treatments every day.
Now for the food. Buffet breakfast was adequate with everything you could ask for so no complaints there. The evening ala carte meal in the main restaurant was at best average but to be honest typical hotel standards. The cafe bar over looking the beach had stunning views, and was a great place to spend an hour or so. It just a shame the food wasn't in the same league.
The bar staff were faultless and served top end cocktails at reasonable prices.
Now for the million dollar question would I come back. Yes if the beds were softer.

Stayed January 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, March 27, 2014
Dear Guest,

Thank you very much for your review.

We are glad that you had an enjoyable stay with us, but regret that not everything corresponded to your expectations.
We understand that some guests prefer a softer mattress, rather than a firm, especially our northern European guests, while southern European seem to prefer firmer ones. In order to suit the preferences of as many guests as possible, we provide the mentioned mattress toppers, which usually close this “cultural gap”. We regret if the bed even with these still did not match your preference. We are very pleased to inform you that we are currently analyzing the possibility of changing the mattresses and hope that these new ones will suit you better.
Should you visit us however, before this change happens, please do not hesitate to contact us as we will be happy to try to find an alternative solution.

Please be also assured that your comments regarding the food will be passed on to our Executive Chef and F&B Management and that we will try to improve wherever we can.

We look forward to welcoming you again and remain at your entire disposal for any assistance you might require.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 30, 2014

What can i say from the moment we arrived it has been a great stay! We stayed in a 1 bedroom apartment facing the pool which was well equipped with all we needed. Got like 5 pools in total and great beach. Breakfast was great everyday with very friendly staff. Got a kids club with different activities everyday which is great for families. Room service is excellent and they even washed up things we forgot. Reception staff are very helpful too. Room service menu seem a bit expensive but prices on the coffee shop near the beach is very reasonable and they do great selection of food all day till 5pm. Free shuttle service for the old town was great too. Great stay and we will come back for sure. Only 20 min cab ride away from Vilamoura marina which will cost you around €16. Only recommendation will be to have some coffee and sugar in the apartments rather than free toiletries since everyone remembers to bring that but need a coffee soon as you arrive after your flight.....Would recommend to stay if your coming to Algarve...very clean...great hotel. Sad to be going back tomorrow.

Stayed January 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, March 27, 2014
Dear Guest,

Thank you very much for your kind review.

It was really gratifying to read that you had such a lovely stay that you will be definitely returning, which indeed is the best feedback of all.
Thank you so much for having shared your experience with us and also for your suggestion to offer coffee and sugar in the apartments. We currently do not offer tea and coffee facilities, only kettles in the apartment as a standard and in the Hotel upon request, but we will have your suggestion in consideration.

We are already looking forward to welcoming you again for another great stay at the Grande Real Santa Eulália and remain at your disposal for any assistance you might require.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2014

We booked a one week getaway in January, and I cannot fault this hotel in any way. The staff are all so attentive, every little detail is taken care off. We were in a self catering apartment and it was huge, it had everything that you could possible need. Bathrobes, free tv in the lounge and the bedroom, free safety deposit box in your room, free wi fi in your room and all over the hotel, every cooking utensil you could possible think off, toiletries replenished everyday, (shampoo, soap, shower gel etc.) hair dryer in the bathroom, we even had a telephone in the bathroom. The Hotel in huge with 3 outdoor pools and one of them is heated, a private beach, accessible through the hotel terrace. What impressed me most was a knock on the door the evening of my husbands birthday, we opened the door to find a waiter with a tray containing 2 x champagne glasses, bottle of champagne in an ice bucket, birthday cake with a candle in it and a birthday card from the hotel and staff, we had not told a soul that it was his birthday....they must of picked it up from his passport, that's a lovely gesture and made us feel special. We had a fantastic week and will certainly return later in the year

Room Tip: We were in a room outside of the main hotel, if you get a room with the balcony facing away from the...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, March 27, 2014
Dear Guest,

Thank you very much for your kind review.

We are really happy that you have had a thoroughly enjoyable stay with us and that you were so impressed with the Hotel, its service and facilities that you will be definitely returning next year ! Thank you so much for this.

It was also gratifying to read how much you enjoyed the small birthday surprise and that it made your husband’s birthday even more enjoyable and memorable!

Thank you once again for your feedback and we look forward to welcoming you back next year for another lovely stay at the Grande Real Santa Eulália.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 15, 2014

We recently came back from the Grande Real Santa Eulalia where we stayed 10 days over the New Year's period. We all had a great holiday there.
The kids loved going to the kids' club and we would like to thank again the amazing, hard-working staff there (Carmen, Ana and Juan). They were brilliant with our little ones.
We stayed in a 2 bedroom apartment and were very happy with the accommodation. It was spacious and even though the kitchenette is small it had everything we needed on holiday. The apartment was cleaned daily & thoroughly and the maid always left some lovely little touches like folding our kids' pyjamas and cuddly toys on top of their beds.
Breakfast was delicious and had everything you could want: a variety of fresh fruit, variety of yogurts, different types of cheeses and cold meats, fresh fruit juices, cereals, different types of bread and pastries, branded jams & honey, "Nutella", lovely little portuguese cakes, sparkling wines and plenty of hot food too (eggs, bacon etc). You could have an omelette made in front of you. The perfect start to the day!
The location of the hotel is fantastic. Right on the beach - which is gorgeous. We spent a lot of time with the kids there. The hotel cafe-snack bar overlooking the beach was really good for lunches and mid-morning coffee. The view was fabulous.
We normally hire a car when we come to the Algarve but we didn't this time. We were happy walking to the nearest shops (10mns) or hopping in a cab if going a bit further. There is shuttle bus at the hotel, which we used twice and found handy to go to Albufeira - which isn't a particularly "nice" place in itself unfortunately.
The spa at the hotel was good. We used the thalasso therapy pool once (It costs 15 euros per person) and we had a very relaxing time there. There is a gym which looked pretty decent for a hotel. Treatments are overall quite pricey but every day there is a promotion on a couple of treatments making them reasonable enough.
The lobby is a very nice place to sit down, read a book or and have a drink. It is really spacious with high ceilings and nice furnishings.
We found staff to be very professional: always helpful and discreet.
We will definitely be coming back to the Grande Real Santa Eulalia. The excellent kids' club, breakfast, location & very good standards of apartments make it a perfect choice for young families.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteis_Real_Alg, Manager at Grande Real Santa Eulalia Resort & Hotel Spa, responded to this review, March 27, 2014
Dear Guest,

Thank you so much for your kind, detailed review.

It was really gratifying to read how much you enjoyed your stay with us and how impressed you were especially with the Kid’s Club and breakfast. We will make sure that your comments will be passed on to our team and would like to thank you on behalf of them for your consideration.

Reading that you will be definitely returning was the icing on the cake and we look forward to welcome you and your family back to the Grande Real Santa Eulália, hopefully soon.

Kind regards


Jorge Teixeira
Manager
Grande Real Santa Eulália
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Grande Real Santa Eulalia Resort & Hotel Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grande Real Santa Eulalia Resort & Hotel Spa

Address: Praia de Santa Eulalia, PO Box 2445, Albufeira 8200-916, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Albufeira
#10 Spa Hotel in Albufeira
#10 Romantic Hotel in Albufeira
#14 On the Beach Hotel in Albufeira
#15 Luxury Hotel in Albufeira
#20 Business Hotel in Albufeira
#20 Top resorts Hotel in Albufeira
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grande Real Santa Eulalia Resort & Hotel Spa 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Grande Real Santa Eulalia Resort & Hotel Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grande Real Santa Eulalia Resort And Hotel Spa
Grande Real Santa Eulalia Hotel Albufeira
Santa Eulalia Portugal
Grande Real Santa Eulalia Resort & Hotel Spa Albufeira, Portugal - Algarve

Owners: What's your side of the story?

If you own or manage Grande Real Santa Eulalia Resort & Hotel Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.