The fourth year running at the Sheraton and we will be looking elsewhere next year. The "Luxury Collection" reviewer must have given the hotel some notice of his/her visit this year as it is hard to see how else the Sheraton claim of "Extraordinary resorts offering the ultimate in service" could have come close to being the reality. This is a hotel that is in need of some serious work.
As most others have commented, the hotel occupies a superb location above a wonderful beach. There are nearly always enough sunbeds and towels, the pools and gardens are well maintained and the sun tends to shine.
Inside the hotel, it is perhaps another matter. In our room, the air conditioning needed to be mended, the TV needed replacing and the movies didn't work at all. The room was cleaned, but not with as much attention as you would hope.
There have been some "improvements" this year but the new menu at the Beach Grill with a selection of meats cooked on the grill offers considerably less choice than before - the steak sandwich is excellent though and appears to be the favoured choice (It isn't on the menu and costs less than almost everything that is). The new "gourmet Italian" is surreal. Replacing an old bar, in a windowless area surrounded by potplants, it offers astonishingly priced, poorly prepared and presented and ineptly served "favourites". O Pescador remains the best choice in terms of quality but the prices would embarass Gordon Ramsay (well, perhaps not).
There are a lot of new staff this year and they are certainly not an improvement on those they have replaced.
Again, as most have said, this is a hotel for families and it is therefore surprising and in the context of a group like Sheraton, extremely poor practise, that there are no lifeguards at the pools and the the life saving carried out by the lifeguards on the beach does not appear to stretch to more than putting up umbrellas to stop people being burnt by the sun. I had to insist upon the warning flag being raised on one day of very strong currents as the lifeguard had yet to go in the sea.
Go to the Supermarket opposite the hotel for water - less than €0.50 for what costs €1.50 in the minimarket by the golf course and €5.00 in the hotel
Avoid tennis courts 1 and 2 (clay) if the incinerator is operating. I am not sure what is in the fine dust that showers the courts, but it is probably not to be recommended
- Also Known As:
- Pine Cliffs
- Sheraton Albufeira
- Sheraton Algarve
- Albufeira Sheraton
- Sheraton Algarve Hotel Albufeira, Portugal
- Official Description (provided by the hotel):
- Sheraton Algarve, a Luxury Collection Hotel in Southern Portugal (voted Best Family Resort 2010), stands proudly on a cliff-top surrounded by pine trees and overlooks miles of unspoiled beaches. It offers a vast range of lifestyle experiences ranging from a 9-hole Golf Course, Tennis Courts & Academy, swimming pools, health clubs, 7,000sqm children’s club, an array of restaurants and bars as well as private beach access by panoramic lift. ... more less
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