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“Beautiful hotel but food not great” 4 of 5 stars
Review of Salgados Palace

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Salgados Palace
5.0 of 5 Hotel   |   Herdade dos Salgados | Guia, Albufeira 8200-424, Portugal (Formerly Salgados Grande Hotel)   |  
Hotel amenities
Ranked #17 of 163 Hotels in Albufeira
Derry, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Beautiful hotel but food not great”
4 of 5 stars Reviewed July 18, 2014

Hotel is beautiful the decor is gorgeous and the there is an amazing walk in shower. The staff were extremely helpful and friendly. The food however was always cold and the selection wasn't great. For a 5 star hotel I think there should have been a wider selection. The food is served in a buffet style which I thought for a 5 star was odd. The breakfast was great and there was a wide selection to accommodate different tastes. The hotel is a little excluded and a taxi into the town will cost you 15 euro each at wen taxi from airport costs 80euro. There is literally nothing nearby which I wasn't impressed with as there wasn't even a supermarket.

Overall however the hotel is beautiful and the scenery surrounding the place is beautiful.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
    107
    81
    30
    8
    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Milton Keynes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 11, 2014

I thought initially that perhaps we had made the wrong choice.This is a 5 star hotel although we got a fantastic rate upgraded to half board plus including drinks with your main meal.The hotel is very contemporary with beautiful rooms with comfortable bed and furnishings.There are 3 separate areas for all your personal grooming including a fantastic walk in shower room and wash area .The reception has large open area and well used public areas and bar which adds to the charm of the hotel as well as having regular evening entertainment.All the staff are very friendly and the housekeeping team work tirelessly .There are indoor and outdoor pools ,use of a beautiful health spa,sauna ,steam ,jacuzzi and a range of additional treatments although there are promotions should you wish to indulge yourself.The real bonus is there seems to be ease of use of the pool sun beds without having to worry about crowds of those that place their towels out at 3 or 4 am.
Added luxuries of bath robes and slippers and endless supply of clean towels which you are even allowed to take to the nearby beaches.The resort is in a beautiful location although there are other restaurants nearby there is a general lack of other bars as if in the more major resorts.Having said that you can get a taxi to Albufeira for around 11 Euros.Having read other reviews from other travellers which centre criticism of the restaurant .I would like to say the hotel try hard to accommodate all tastes ,there is something for everyone although this is not a la carte standards please remember being honest about how much you paid.This resort is very quiet and peaceful so if you need more nightlife this is not the place for you.

Room Tip: Ask for a room on the higher level facing the pools to capture seaviews.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSHOTELS, Gerente de relações públicas at Salgados Palace, responded to this review, December 29, 2014
Dear Guest,

Thank you so much for your review, we appreciate it a lot.
We were very pleased to welcome you at Salgados Grande hotel and we hope to have your visit again in a near future.
We feel very happy to know that you have enjoyed your stay with us and we will keep working in order to improve our services day after day. Your satisfaction will always be our priority!

Yours sincerely,
Bruno Gamito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2014

Beautiful hotel, big rooms and bathrooms to die for. Very comfy large beds, and extremely clean hotel. Staff friendly and helpful. 3 large swimming pools outside and one indoor. Plenty of room around the pools and enough sunbeds to go round. food plentiful and good quality, but the 'hot food' was anything but. Everything was either cold or tepid which spoiled it. Drinks in the bar are very expensive, and this was proved as no one was drinking. We found a very friendly bar at the end of the road, the only one around I might add, as the hotel is rather remote from anywhere, but the locals frequented the bar which is always a good sign. We did not eat at this bar but saw the food being served and it was all cooked to order and looked lovely. If we return to this hotel we will prbably go beb and breakfast as it is spoilt by the cold food. Otherwise I would fully recommend it.

Room Tip: No rooms have sea view so just book a basic room.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSHOTELS, Gerente de relações públicas at Salgados Palace, responded to this review, December 29, 2014
Dear Catherine,

Thank you so much for choosing Salgados Grande Hotel and also for sharing your experience.
We take our guests opinions very seriously, and we use it as a daily base work in order to improve our quality and our services. Your review is very important for us.
We hope to have the pleasure of another visit from you.

Kind regards,
Bruno Gamito
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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed July 8, 2014

very impressed with this hotel. staff friendly and helpful. rooms spacious and very comfortable and cleaned daily to a very high standard. food varied but some dishes needed to be hotter. wouldn't hesitate to stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Low Cost Holidays

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSHOTELS, Gerente de relações públicas at Salgados Palace, responded to this review, December 29, 2014
Dear Sandra,

It was a pleasure to read your review, thank you.
Your presence at Salgados Grande hotel was very important for us, we really appreciate your preference.
We hope to welcome you again in a near future!

With my very best wishes,
Bruno Gamito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 8, 2014

We had a short break at this hotel on a bed and breakfast basis. The room was extremely large and well appointed overlooking the pool (this was the resort room - lowest price). The breakfast was buffet style and extremely varied.

We did not use the children's facilities so cannot comment on these, but I noticed their was a children's club.

We ate out of the hotel in the evening so cannot comment on the food for dinner.

Their were three pools and always lots of loungers available for use.

On the three nights we stayed at the hotel their was entertainment in the bar area.

The beach was a 10mins walk away, although we drove to it.

A car is recommended, which we knew as we had visited the area before, as there is not a lot nearby, one restaurant within walking distance which was excellent and a supermarket about 15 mins walk

Would definitely return as found it extremely good value.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSHOTELS, Gerente de relações públicas at Salgados Palace, responded to this review, December 29, 2014
Dear Juliet,

First of all, thank your for choosing Salgados Grande hotel and also for sharing your experience.
We feel very proud to know that you have enjoyed our services and that you want to come back, it will be a pleasure for us, we will be waiting!

With my very best wishes,
Bruno Gamito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 6, 2014

This was a lovely hotel- very well appointed , rooms excellent ,pools and spa excellent . Not much going on around but we'd read this before .The thing that let it down badly was the food . Although the cold food was nice - the hot dishes were anything but . The heated dishes were ineffective and the food was cold to the touch or at the best tepid and lukewarm . For a 5 star hotel I'm surprised they haven't tasted the food themselves . Maybe we are fussy Brits but we expected warm food . We did complain and they took our food away only to microwave it but it didn't come back much hotter! We didn't think this was too much to expect .

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

Ok so normally you can throw your stars out the window when it comes to hotels abroad ie if it doesn't leak has running water and you don't have a stomach bug that's a 3 *.well this place is great great with children ,great food great room and with believe it or not free safe ,air con etc etc .Our trying 18 month son who can be a bit noisy when he's not throwing food or dropping things was treated like a king .if u get the chance go you won't be disappointed from :
A regular working class family : )

Stayed June 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salgados Palace

Address: Herdade dos Salgados | Guia, Albufeira 8200-424, Portugal (Formerly Salgados Grande Hotel)
Location: Portugal > Algarve > Faro District > Albufeira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Albufeira
#14 Luxury Hotel in Albufeira
#14 On the Beach Hotel in Albufeira
Price Range (Based on Average Rates): $
Hotel Class:5 star — Salgados Palace 5*
Number of rooms: 228
Official Description (provided by the hotel):
The Salgados Palacel is located near Albufeira, between the golf and the beach, at Herdade dos Salgados. With majestic interiors, its design is contemporary, however cosy. Here, you will find plenty to spend your time. In the morning, walk along the Salgados Beach with the family or explore the Salgados Lagoon. Later in the day, lounge around one the 3 outdoor pools, before a massage in the magnificent SPA. By late afternoon, save some time for an aperitif in the Sunset Bar, whilst enjoying, in the horizon over the nature reserve, the spectacle of colours after which the bar was named, followed by dinner in one of our restaurants. The hotel, ideal for couples and families, has 228 accommodation units and features great facilities, as well as a modern Congress Centre. A place where design and comfort walk hand-in-hand, between the golf and the beach, this is truly the best of both worlds. ... more   less 
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Also Known As:
Cs Salgados Grande Hotel Albufeira
Cs Salgados Grande Hotel And Spa
Salgados Palace Albufeira, Portugal - Algarve

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