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Windmill and pool at Windmill Hill
Windmill and pool at Windmill Hill
Windmill and pool at Windmill Hill
Lounge with doors opening onto groundfloor terrace overlooking pool
Lounge with stairs up to bathroom, bedroom and both upstairs balaconies
Lounge
New kitchen from dining area
Albufeira
|
Condo/Apartment – 
1 Bedroom, 1 Bathroom, Sleeps 4

Reviews from our community

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Reviews from our community

Date | Rating
  • English first
  • Any
English first
kim964
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Room for improvement”
3 of 5 stars Reviewed September 27, 2013 for a stay in September 2013

Firstly watch out for the apartment description it says the bedroom has a double AND single bed, it doesn't! We booked for a girlie short break and were very pleased with the complex and area, excellent location to see the best of Albufeira area.
However the apartment is a little tired, it needs TLC. Many lights don't work, cupboards are broken, handles missing, feels like it needs a deep clean. Terrible drains smell almost every day, seemed to come from the downstairs toilet which we didn't use as it is broken and has a door that doesn't close from the inside! (We initially thought it was a cupboard!)
We intended to cook every night, but the BBQ was dirty with nothing to clean it with and the kitchen didn't feel clean enough to use so we ended up spending more than we hoped as we ate out every day.
Also you need to ask for spare bedding if you are using the sofa beds, and don't forget to ask for pillows!! None of this is available to you it's all locked away.
Basically it's a great location, lovely complex, nice apartment that just needs some attention.

3 of 5 stars Value 4 of 5 stars Rooms
4 of 5 stars Location 3 of 5 stars Cleanliness
4 of 5 stars Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 27, 2013
Thank you for taking the time to review our apartment. Before addressing your points, I would just like to clarify that the apartment description does not say that the bedroom has a double and a single bed, and never has - I think that you might have confused it with our other apartment at Parque da Corcovada.
Regarding the bedding for the sofa beds, I am afraid that our key holder was not expecting anyone to be using the sofa beds; on your booking form it said that there were two people, and I assumed that the apartment was being booked for a couple, and that therefore only the double bed in the bedroom would be needed. I shall amend the booking form to ask which beds guests will require in future - this would also have highlighted the fact that there is no single bed.
I am disappointed that the apartment was not as clean as you would have liked, and will raise this with our cleaner. A previous guest had mentioned that the patio and balcony floors had been dirty when they arrived, and I organised for the cleaners to go back and clean these, but we have not had any guest mention that the inside of the apartment was dirty before.
Finally, regarding the broken handles, toilet etc, it sounds as if the apartment has unfortunately had some rough treatment during the season, as this was not the case at the start of the season. The previous guests mentioned the loose handles, but you are the first to mention that the downstairs toilet was broken. I do not know why such issues had not been addressed by our cleaners and key holder, as I had asked them to organise a workman to sort out the handles etc, but again will pass your comments on and get the work done (and to ensure that there is a handle on the inside of the downstairs toilet – not an issue that anyone else has mentioned (perhaps they all used the toilet in the bathroom(?).
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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LJC165
Stafford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Disappointing for the price”
3 of 5 stars Reviewed August 29, 2013 for a stay in August 2013

We were rather disappointed with the apartment after seeing all the photos before we booked it. There were more things wrong than were acceptable - mostly small things but the apartment could have been so much better with a bit of TLC. There were several loose or missing knobs and handles. The living area air conditioning was not working properly. The chairs on the front balcony were so worn that it would have been dangerous to sit on them. The patio and balcony floors were dirty - even with a cake case when we arrived. The landing light was not working and impossible for us to change the bulb - would have needed a ladder.

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 2 of 5 stars Overall condition of the property
4 of 5 stars Bedding & mattresses 3 of 5 stars Kitchen & utensils
3 of 5 stars Bathroom cleanliness 3 of 5 stars Other facilities & amenities
2 of 5 stars Service
Liked best: The position
Liked least: the overall standard
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 27, 2013
Thank you for taking the time to review our apartment. I was disappointed that the patio and balcony floors had been dirty when you arrived, but immediately that I heard about this I organised for the cleaners to go back and clean these for you. I also raised the issue of the air conditioning in the lounge not working for you, but our key holder assured me that when they clean the apartment and change the bedding etc., they have the air conditioning units running to ensure that they are working for the next guests. I can only assume that perhaps you had not set the mode correctly (?). At the beginning of the season I did check all the chairs, and enjoyed a glass of wine while sitting on them and have the pictures to proof it!, so I am not sure what has happened to them in the meantime, but I will certainly investigate whether they need replacing now. Finally, I am sorry that an inaccessible bulb had blown, but I believe that with the number of lights in the apartment, there should not have been a major issue – these things do happen, and without a ladder I guess that the cleaner could not have replaced the bulb either.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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MMcAteer
1 review
“Lovely villa”
4 of 5 stars Reviewed August 13, 2013 for a stay in August 2013

We had a lovely stay in Windmill Hill Villa. The villa was clean, tidy and well equipped. There was a collection of travel guides and info pack in the living room
to make it easy to plan what to do. There was also a selection of books and magazines and a few toys. The receptionist was also very helpful and booked a things for us. The living area had two sofa beds so along with the bedroom, the villa easily accommodated three adults.

The villa is at the top of a hill so there are great sea views from the front balcony. It's a 10 minute walk to the old town and beach where there are lots of restaurants and shops. There are also a few mini-marts two minutes walk away for the essentials.

Overall we had a very enjoyable stay.

5 of 5 stars Value 5 of 5 stars Rooms
4 of 5 stars Location 5 of 5 stars Cleanliness
4 of 5 stars Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Amy F
Bristol
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Perfect apartment for a quiet, spacious holiday”
5 of 5 stars Reviewed July 13, 2013 for a stay in June 2013

We spent a week here at the beginning of June, and loved it. The apartment was clean and spacious, loads of room for 2 people, 2 balconies and a patio with BBQ. The pool is great for a lazy afternoon, and local supermarket only 5mins walk - even has English tea! For us the location was perfect, close to the old town and beach and away from the touristy strip - though it is uphill, so you need to be happy to walk! We had a great time and would definitely recommend.

5 of 5 stars Value 4 of 5 stars Location
4 of 5 stars Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Steve B
Warrington, United Kingdom
1 review
“Perfrect relaxing base to visit the Algarve.”
5 of 5 stars Reviewed October 18, 2012 for a stay in October 2012

Good layout of the apartment. Well furnished. Good kitchen facilities for own meals and close to town for meals out. The latter is an easy walk out but tiring return because of the slope of the streets.

5 of 5 stars How easy was it to book the property? 4 of 5 stars How helpful were the directions to the property?
4 of 5 stars How easy was key pickup/access to the property? 5 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 5 of 5 stars Other facilities & amenities
Liked best: The whole layout.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ellen A
Shrewsbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“What a fantastic holiday!!”
5 of 5 stars Reviewed August 7, 2012 for a stay in July 2012

Myself, my husband and my two boys had a wonderful holiday at Windmill Hill and our apartment was in a perfect location within the complex. The apartment itself was very spacious with great storage for all of us considering it was a one bedroomed apartment.
It was well equiped for all your needs, it even had a tv with BBC 1 so my husband could watch the olympics, so really home from home!! We also had the choice of eating on two balconies with great views or the terrace with a view of the pool. My two boys aged 3 and 9 had a wonderful holiday, met lots of friends who they intend to keep in contact with. I think this means that we are already thinking about returning next year so thank you Rob & Gill for a lovely holiday!

5 of 5 stars How helpful were the directions to the property? 5 of 5 stars How easy was key pickup/access to the property?
5 of 5 stars Overall condition of the property 5 of 5 stars Bedding & mattresses
5 of 5 stars Kitchen & utensils 5 of 5 stars Bathroom cleanliness
4 of 5 stars Other facilities & amenities 4 of 5 stars Service
Liked best: The location of the apartment within the complex
Liked least: There was nothing we didn't like
Traveling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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ailso
Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Absolutely Loved It!”
5 of 5 stars Reviewed May 22, 2012 for a stay in May 2012

Returned from Windmill Hill last Thursday & we ABSOLUTELY loved it! Thank you! The weather was amazing - we had a May heatwave for the exact week that we were there so the air conditioning was a bonus!
Our 3 1/2 year old little boy loved the place, the lawn area & of course the pool! The airport transfers were perfect as was the welcome pack - thanks again.
The spacious lounge & the bedroom upstairs makes this apartment feel like a house as do the 3 outdoor balconies/terraces.
The hill is nothing at a leisurely pace & we did it regularly in 38 degree sunshine!

We will be back - of that I have no doubt....

Aileen
Éire

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 5 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 5 of 5 stars Other facilities & amenities
5 of 5 stars Service
Liked best: Size of Apartment
Liked least: Kitchen
Traveling group: Family with Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Owner
Rob B
44 01635 865609
Speaks English
Listed since : Feb 2010
Response Rate: 100 %
Response Time: Within a day
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