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“Terrible service I'm sorry to say” 1 of 5 stars
Review of Os Arcos Restaurante

Os Arcos Restaurante
Rua Alves Correia, 25, Albufeira 8200, Portugal
289 513 460
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Ranked #3 of 573 restaurants in Albufeira
Cuisines: Portuguese
More restaurant details
Restaurant details
Good for: Families with children, Romance, Large groups, Local cuisine, Special occasions, Entertaining clients
Dining options: Dinner, Reservations, Late Night
Contributor
20 reviews 20 reviews
9 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Terrible service I'm sorry to say”
1 of 5 stars Reviewed May 1, 2013

We were really looking forward to enjoying a meal in this restaurant having read all the excellent reviews. Unfortunately we never got to enjoy it. When we entered the restaurant there were around 6 other occupied tables. We were given menus but no wine list. between 5 and 10minutes passed and another couple entered. The waiter went and gave them menus and we sat there with our menus closed patiently waiting for service. Another few minutes passed and a gent at another table asked for coffee.Them the waiter came out and showed US some fresh fish and asked if we would like some. I said I would possibly have the sea bass. He theo offered the fish to the customers who had entered after us. The waiter then disappeared and when we heard the coffee machine (we had now been sitting there for more than 10 mins) we decide to get up and leave. Considering it was april and most restaurants are crying-I out for business it really isn't good enough to give such sub -par service.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

94% Recommend
    228
    33
    7
    2
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Cork
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
“portuguese cuisine at its best”
5 of 5 stars Reviewed April 30, 2013

well, have really nothing to add...all previous reviews will tell you the whole story... fresh, delicious food, spirit of the real genue cuisine... friendly atmosphere & feeling that you'll be back to get some more:P

  • Visited April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSM
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Seabass, wine and hospitality”
5 of 5 stars Reviewed April 26, 2013

We came across Os Arcos just off the main square by accident and simply walked in and knew straight away we had found a great place to eat, a real jewel. We sat down at a table next to a clay bottle rack storing red wine and port and asked was it self service!

I had Sea-bass the first night, that had been caught that day just off Albufeira, cooked beautifully and especially liked the theater of the fish being de-boned and served at the table. My wife had lamb chops which were trimmed beautifully and cooked exactly to her liking. Both meals had a nicely dressed salad with potatoes. And good vfm.

Attentive friendly service all evening. Nice family run restaurant. What more can your ask for.

We liked it so much we came back the next day, our last night of our holiday and made a nice end to our holiday. We were Greeted like a family friend.

Os Arcos is small and intimate, very Portuguese in style with decor, tables and candle light tables. Found guests start chatting to each other and many are returning visitors.

The restaurant even tells a story with pictures and paintings of The Old town, from fishing boats on the beach to a book with old black and white images from its existence on fishing, '50's snow!, flooding and visiting pop stars and celebs from 60's.

We shook hands and said our goodbyes to all. Thoroughly recommended good food, wine and service.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Bamberg
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Try the Black Pork!”
5 of 5 stars Reviewed April 23, 2013

Definitely a nice place to have dinner in Albufeira. Visited this because of TripAdvisor recommendations and all my hopes were fulfilled. Nice atmosphere, great food, reasonable prices and just such a comforting contrast to the aggressively recruiting tourist spots just around the corner. Straightaway recommendation for a visit of town!

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
Contributor
11 reviews 11 reviews
7 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
21 helpful votes 21 helpful votes
“Still the Best...”
5 of 5 stars Reviewed April 23, 2013

I visited Os Arcos as a party of 4 twice over the weekend of 20 April 2013 to celebrate my 65th birthday. This restaurant remains one of the very best in Albufeira for quality, service, atmosphere and value for money.
On the first visit we had the renowned "black pig fillet" and on the second visit we were lucky to savour the fabulous sea bass which was grilled to perfection and filleted at our table. The flavours of both dishes were outstanding. Joseph, the owner and host was very attentive and helpful without fussing. The food is cooked by his wife who really serves up perfection.
The meals were the highlight of my birthday weekend. Thank you Joseph. Service can be relaxed when the restaurant is busy as Joseph ensures that his high standards of service and attent ion are maintained for all guests.
Os Arcos is a restaurant not to be missed. The menu is extensive and all dishes are cooked to order. This is highly recommended. Try the fresh fish which is professionally deboned at your table. Sumptuous...

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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