We had read the reviews of this resort before and after we had booked and reviews were very mixed. We chose Eden Resort as we wanted some where with easy access to Albufeira. Its location is ideal 15 to 20 min walk down hill into The Old Town. We stayed here on a B & B basis as we were quite happy to explore Albufeira for dinner each evening. In around 30 euros or so for our meal each evening.
On arriving our apartment was not ready so we left luggage in luggage room and went to the pool snack bar for lunch. The food here was fine and in fact we ate at the snack bar every day for lunch. I can understand some of the gripes about being all inclusive as when you looked at the menu it seemed that all inclusive guests had supplements to pay for most of the food out of here.
Our one problem with service was when paying for use of the safe in our room, it had to be opened by the maintenance man for us to then select our own code etc, it cost 15 euros for the week and we paid for this upon check in. We were told that it would be opened for us some time through out that afternoon which it wasn't, we reminded reception that evening when we went out, and had to further say to them the next morning, It was eventually opened the next day which was a full 24 hrs after it had been paid for which was pretty poor service in my opinion.
As mentioned in other posts there did seem to be a lack of staff presence around the resort & it seemed that toilets in the pool area were only checked twice a day which you would expect more service from a 5 star resort,
We used the spa facilities at Eden Resort which was very good and well worth a visit.
Overall we spent a great week at Eden Resort and we find that it is ideally located & suited especially for young families with very spacious apartments which are well equipped. We do plan to return next year as we liked the accomodation and will probably choose to stay Self Catering.
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- Also Known As:
- Eden Hotel Albufeira
- Eden Resort Albufeira, Portugal - Algarve