Have just returned from an 11 night stay at this hotel, on arrival and booking in at reception, we were down as H/B when infact we were A/I this was sorted out in minutes, not the hotels fault, we had booked H/B but changed our minds and upgraded to A/I unfortunately this had not been passed onto the hotel.We were on the first floor room 172 on the corner. A lovely large room,very modern, with a comfortable bed, and exceptionally comfy pillows.The room was kept spotlessly clean every day.The food was very good, and always hot, as the chefs didn't cook vast amounts and leave it uncovered.It was always covered and this certainly made a difference.The only critisime l have with A/I is you are only allowed certain drinks, certain ice creams and if you take the water out of the fridge in your room, you have to pay for it.Which to me is not A/I but this is how it is. All the staff are good at their jobs and are very pleasant.When you arrive you are given a letter stating that you must not put towells on the sunbeds, it is a complete waste of paper and ink, as sun beds were full of towells at 8am.What they need is someone on duty so that this does not happen.The location to the old town is great a 10minute walk, but ladies do not take heels of any kind,it is small cobbled streets, which are very shiny and slipply.(B Warned). I had visions of the old town being very quaint and quiet,as never been to portugal before, I certainly got a shock, but it was a lovely shock, the old town bounces, and is a great atmosphere.We went to the strip at the other end of town,not for us im afraid, the old town beats it hands down.I would definately recommend this hotel for any age group, as for the entertainment, what can l say, for a four star it was rubbish, only saturday is a decent night, but if we go back to portugal, we would stay at this hotel again.