Had a fabulous 10 night stay here in the middle of July. Rooms are spacious, modern and very clean. Rooms are serviced between 9-5 each day which wasn't a problem to us. Fresh towels every day which was a real bonus. We booked a standard room however we could still see the sea from our balcony. I emailed the hotel in advance to request a quiet top floor room which I was delighted to receive and had no noise trouble at all.
Reception staff were incredibly helpful throughout our stay giving us bus timetables, recommendations on where to visit and booking taxis. Special mention to Ricardo & Liliana who were always so kind and went out of their way to help.
There are two things that let the hotel down one being breakfast and the other Wi-Fi. Like other reviews state the Wi-Fi is incredibly slow and 9 times out of 10 doesn't work. This wasn't a major issue for us but just a point to be made. Most restuarants offer free Wi-Fi for those wanting to check emails etc.
Breakfast was very poor. Yes there is everything you could need for breakfast but the quality is poor with no wow factor. Butter was rock hard therefore unspreadable, bread & croissants stale, milk & yogurts warm. Very limited selection of pastries and no muffins or sweet bread at all. Also found that it took a while to replenish the buffet so would have to wait a while to get certain items. Such a beautiful hotel and just felt the breakfast and service didn't live up to the rest of the place. We did not dine here for dinner because of this.
Hotel is in a great location with a short walk to the beach and main resturant areas. If you are wanting a sunbed by the pool you will need to get up super early or wait until around 4pm in the afternoon for some to free up. Again not a problem for us as we went out in the morning and by the time we got back some had freed up.
If you are looking to book tours or visits to the water parks do this at the ticket shops near the hotel as they are much cheaper than booking direct with the hotel. Also would advise to steer clear of the main strip for eating as service and quality is shocking. You will find lovely restuarants on the more quieter strip or down in the old town which is a short taxi trip away.
I would definitley recommend this hotel to anyone as we had a wonderful time and if we are ever in portugal again we won't hesitate to book here.