Well from reading the other reviews its interesting to know that we arent the only people this happened to... booked and paid for this hotel in February, we had stayed here before 2 years ago. When we arrived at the hotel on 1st September they were in the process of sending another distressed couple away, then when we went to check in we were told that the hotel was under new management (also noticed a new picture of what looked like a maffia boss behind the desk). Then we were told that we wouldn't be staying at Forte Do Vale but in Aura Praia but not to worry because its the same standard and closer to the beach... aura praia was ok but quite a distance away from the old town which is where we like to go each night, also the apartment they gave usxwas above a bar. As we had previously stayed at forte do vale we were also aware that this place was not the same standard! My partner went back to forte do vale and asked to see the manager who "wasn't there" but was told he would phone us when he arrived at 2.30pm. He never phoned so my partner went back again and after kicking up a stink, the manager magically appeared. After much complaining we eventually managed to get a room in forte do vale the next day. When we got to the room there was a letter of apology and a bottle of wine, which was all very nice but pity we had to go through all the bother in the first place! It is a shame because we really like the location and the standard of this place but unfortunately I wouldn't book in the future because I wouldn't be confident that this won't happen again.
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- Also Known As:
- Forte Do Vale Hotel Albufeira
- Hotel Apartamento Forte Do Vale Albufeira, Portugal - Algarve