Why book when people don't rate it? Don’t go here. After months of feedback on Tripadvisor the pool area is still filthy. I used to take tripadvisor with a pinch of salt. It was right and I had a spoilt holiday. Next time I will always use trip advisor “before” booking. I fail to understand how anyone could be satisfied with this pool? But Brits don’t complain. I used to be a resort manager and all I can say is that most people don’t understand good Health & Hygiene practice, blaming the food.
One side of the pool had a greasy tide mark evident in my pictures, the noisy stag parties left a dildo round the pool which I removed before the kids arrived.
I booked with Thomas Cook. First Choice also use Sol Aqua. Also shared with four Dutch companies so I guess they don’t have much control over facilities so how can one trust what they state in the brochure in future?
That which has been said before is all true, dirty pool area, but in addition half the sun beds that are there are broken underneath and grime stained.
I know how to maintain a pool: It was only hovered once in two weeks and there is no evidence of any chlorine being added. Though the water appeared clear I would have liked to take a water sample for lab assessment. Water washes people’s genitals then into the mouth. I had loose bowel first week, the second week did not use pool and did not have loose bowel. ?? So not the food then?
There are no hygiene facilities in the area, NONE of the six showers work, there is no water in foot wash. Dirt & debris from shoes/feet tread into the pool area and then into the pool.
There are 142 rooms, a potential for up to 284 guests, only 110 sun beds and only 13 parasols. (Now 17 since I complained to rep) People still don’t understand the dangers of the sun, we fought for one parasol, my wife and I swapped our positions and still I got sun burnt.
Having complained to Thomas Cook sending many letters I was fobbed off, having booked from their brochure I don’t trust Thomas Cook anymore and would always choose my own hotel and book the flight separately saving money.
- Also Known As:
- Solaqua Apartments Hotel
- Solaqua Apartments Hotel Albufeira
- Solaqua Apartments Albufeira, Portugal - Algarve
- Reservation Options:
- TripAdvisor is proud to partner with Otel so you can book your Solaqua Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.