I was on the trip of the commenter below (Bethany W) - and I was the one who actually woke up to bed bugs crawling in my bed. The bugs were literally crawling on the walls - and my roommate, upon taking her luggage home and inspecting it, found a dead bed bug that had traveled home with her.
This was slightly alarming, since I had asked the hotel staff who came up to the room if they would clean our clothing/luggage. They informed me that this was not necessary. Last I checked, this was a standard precaution for bed bugs.
The hotel was completely unprepared and uneducated as to how to deal with this sort of infestation. While they did make a meager effort to accommodate us (moving us to another room of the same quality, covering our meals), their lack of awareness about the severity of the situation was disturbing.
As you can see in the hotel's rebuttal to Bethany W's review, their report showed that the bugs were mosquitos. It is common knowledge that mosquitos fly, and are hard to spot. They certainly do not crawl in beds by the dozens, look large and black, and leave bites that draw a significant amount of blood.
I usually don't care enough to leave hotel reviews - but this was just a nightmarish experience. The hotel staff here are disillusioned, and either are inept when it comes to identifying basic insects, or are trying to cover up the fact that their hotel did indeed have bed bugs.
Did I mention that several students developed scabies (mites that live in your skin and are highly contagious) after staying at this hotel? No? Oh well then yes - at least four. Overall it was a horrible experience that followed us for the next three weeks (as we had to get treatment and were forced to avoid contact with other people).
I'm glad I've said my piece and now I hope I never have to hear the words "Evora Hotel" again in my LIFE.
- Official Description (provided by the hotel):
- Evora Hotel is situated in the World Heritage town of Evora. We are at a five 5 minute distance (by car) from the historic center. In "Sol Poente" Restaurant we offer award-winning dishes, and our menu is based on the rich regional gastronomy of Alentejo. Our rooms are all well equipped and have all the comfort you need. We have a heated indoor pool, an outdoor swimming-pool for children and grownups,a tennis court, a last generation health & fitness club, sauna, Jacuzzi,Wellness Center, snooker and extensive gardens. We have a Driving Range where you can practice Golf, a Kids Club with babysitting service, upon request. Besides all the Hotel facilities, our front office representatives have the best advise on various spots you may visit around the region. ... more less
- Reservation Options:
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- Also Known As:
- Evora Hotel Évora