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“good but noting special” 4 of 5 stars
Review of Radisson Plaza Resort Tahiti

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Radisson Plaza Resort Tahiti
4.0 of 5 Resort   |   Lafayette Beach, PK 7, Arue 98 701, French Polynesia   |  
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Ranked #1 of 1 hotels in Arue
Bratislava, Slovakia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“good but noting special”
4 of 5 stars Reviewed March 11, 2013

Nice sandy beach and sea, but the sea might be quite rough (than there is a pool). The general quality of the facility and cuisine is lower than for example in Intercontinental. The sea noise might be disturbing to someone during the night. The traffic is quite heavy in some hours during the day and the trip to the airport may than take longer.

Room Tip: sea view is a must.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tahitiradisson2011, Directeur général at Radisson Plaza Resort Tahiti, responded to this review, March 12, 2013
Ia Orana,

Thank you for the time you spent sending in your review,
We also think our black sand beach does leave an impact. However can be agitated when the rainy season is of actuality.

Sorry to read of your comment on our 4 stars facility and cuisine and have transferred this to our French chef for awareness and subsequent action.

I wish you the best from French Polynesia.

Merci/Thank you/Mauru’uru
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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695 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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Vancouver, Canada
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 7, 2013

20 min from Airport, and about $30USD

I have already put the following in expedia. In order to get good reviews, you really need to deliver and unfortunatly, the Radisson dropped the ball on a number of occasions. The stay started off so well, with a very warm welcome,...but they were not able to maintain the experience after the first 15min.

Negatives

- Only one Restaurant! Food at about 3 star level, and very expensive, similar prices to the 5 Star Sofitel in Moorea (Much nicer hotel)
- No F&B options after 10pm, unless room service, no late night bar
- Slow, slow service, brutally slow
- Forgot to collect our rooms service card in morning, therefore missed our room service until prompted!
- Can't swim in Ocean, rough, with strong undercurrents (Not enjoyable)
- Ugly looking ocean, with no reef, and dark sand (not hotels fault), but a must in Tahiti
- Minimal hotel activities (Free evening entertainment would be nice)
- Nothing to do if raining!
- Hot tub did not work on arrival, however, it was fixed
- Only two English channels on TV (CNN and ESPN)
- Almost zero empowerment from staff, no follow-up from Management, and poor communication between staff


Positives

- Grounds are nice and manicured! Pool is nice, when not full with screaming kids
- Free Internet everywhere, except in your room (weird). In room Internet does not even exist
- Rooms are large with nice bathroom

Room Tip: Not bother asking for a Jacuzzi Ocean View Room... not worth the additional $$$
See more room tips
  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2013

Well, we went to tahiti with my wife to spend our honeymoon, but unfortunately it was not what we spect

Onces we arrived to tahiti we were transported to the hotel arround 10 pm, the queue was long and just one person was doin the check in, after and hour aprox we finally went to our room, the restaurants were closed so we order room service, not many options available and the only think that seems to be worth it was a bolognese pasta, but what we received was a dry and tasteless pasta with a bit of mince beef that looks more like left overs and this for 25 us dlls

The hotel do not ofer many activities, they had a acuagym class scheduled in the middle of the morning , and mid noon so u r not able to use the swimming pool during the class given to a few people if you dont wanna deal with the grumpy i structor, apart of that not activities

Menu its narrow just one restaurant , every day the same food, expensive and not many options to choose, staff friendly but slow and some time seems to be lost

Part of the package that we bought from our travel agent oferd was a jacuzzi ocean view room, we get it the problem was tht the window cant be opened , so no ocean view , i complained but i'v been told the hotel was full so they cant xchange our room; the hotel was completely empty

Tahiti its quite famous for honeymooners but we had a not nice time to be remembered

The hotel is careless with those things , we expected an special atention or a simple "congratulations" having clear its a world famous destination for those events but raddison is not the case

To complete our terrible honeymoon we had problems with the transport going back to the airport, thanx to misunderstandings from the staff , we'v lost our van then we'v been sent in a cab and the grumpy and indecent lady at the airport was trying to force us to pay for the cab

Not such a good experience , definitely you need to choose carefully your hotel if you are planing to visit tahiti, but for sure dont choose raddison

  • Stayed September 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tahitiradisson2011, Directeur général at Radisson Plaza Resort Tahiti, responded to this review, March 12, 2013
Ia Orana,

I am very disappointed to read that you had a distasteful experience at our Resort.
All your comments have been well noted and transferred to the concerned services for immediate action.

I am sad to read that we may be the cause of your disappointing honeymoon travel and sincerely regret this situation. Please accept my earnest apologies.

Merci/Thank you/Mauru’uru
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Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2013

Stayed for a week in a Deluxe Ocean View Whirlpool Room. The resort was great, nice pool, the balcony off the room was private, and had stunning views of the sunset over the ocean, the rooms were tidy well laid out, nice design and the bathroom nice and spacious, the whirl pool was great, something different. The resort staff were very friendly and helpful. Some of the extras were great such as the free shuttle into Papaete. Would be happy to stay there again and recommend the resort to others.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tahitiradisson2011, Directeur général at Radisson Plaza Resort Tahiti, responded to this review, March 12, 2013
Ia Orana,

Thanks a lot for taking the time to write such a positive review about your experience in our resort.
I am delighted to read that you appreciated so much your stay among us, it will always be a pleasure to welcome you if you come back in our islands one day.

Kindest regards,

Merci/Thank you/Mauru’uru
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 25, 2013

We stayed here only one night on our way to Moorea, and it was supposed to be a "treat" to ourselves after staying in hostels around Australia and NZ for 2 months. The location is not convenient to the airport or the ferry, so keep that in mind. Check in is stated as 2 p.m. but when we arrived around 5:30 p.m. our room was not ready. We waited in the lobby for about 45 minutes while being eaten alive by mosquitoes, and nobody ever offered us a drink in the lounge or apologized for the wait. I finally had to go ask again about our room as the staff seemed to have forgotten us. It still wasn't ready. My issue is that when you spend this much money on a hotel room, you expect to be able to use it for the hours you have paid. When we finally got to our room, the room itself was nice, with a spacious deck and an ocean view. In the room I tried to find out information on the restaurant and pool hours, amenities available etc. but there was no information in the room except a breakfast room service order form. Most hotels and motels will have a binder of information with this type of information, so I honestly felt like I was getting even less value for my money because I didn't know what was available to me. I would have been ok with checking this info online on my own except the WiFi DOES NOT work at all in the room. Anyhow we had dinner in the restaurant, food was fine but nothing to write home about. I woke up early the next day to use the pool, but nobody was staffing the pool house even though it was past their posted opening hour. We went and asked for a towel at the front desk and the staff couldn't find one. Eventually so much time had passed that we gave up on the idea of a morning swim and had to just check out and get a cab to the Ferry. I was really disappointed in this place.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tahitiradisson2011, Directeur général at Radisson Plaza Resort Tahiti, responded to this review, February 27, 2013
Ia Orana,

I am sad to read your review and understand your frustration. Your check in incident is currently being investigated by our front office manager to understand what had occurred.

Concerning internet, all our rooms offer a cable connection, with no Wi-Fi access in rooms.

Indeed, December was a very difficult month with a very intense amount of rainfall compare to previous years adding difficulties with linen delivery but I can assure you that this problem is now resolved with the arrival of an important towel stock. Being wet season mosquitoes are more widespread than usual and despite treatment by our maintenance team this issue is difficult to wipe out completely.

Please accept my sincere apologies and thank you for your review.

Merci/Thank you/Mauru’uru
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Travelers are raving about these Arue hotels

Vermilion, Alberta, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 13, 2013

Our room was lovely, with a magnificent view of the black sand beach and sunset over Moorea. The hotel staff were helpful and friendly. The Tahitian soiree, traditional dance and dinner, were excellent and good value at about $55 US. We loved the pool! The only drawback was the distance to Papeete, but because we were visiting friends in Tahiti, they drove us where we needed to go. We thought the restaurant very pricey and only ate there once.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tahitiradisson2011, Directeur général at Radisson Plaza Resort Tahiti, responded to this review, February 21, 2013
Ia Orana,

Thank you for posting such a positive review and happy to read that you enjoyed your stay among us.

If you have the occasion to come back in our islands one day, we hope to welcome you at the Radisson Plaza Resort Tahiti!

Merci/Thank you/Mauru’uru
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Top Contributor
91 reviews 91 reviews
23 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 13, 2013

The hotel reception is lovely and the staff proved to be extremely helpful. They even gave us money for the cab and didn't charge any currency fees! We stayed in an ocean view room with a jacuzzi. The views of the black sand beach were fantastic and watching the sunset from the jacuzzi was awesome. The room was large and stylish and the restaurant, pool area and bar proved to be the best spot to spend the afternoon and enjoy dinner. The only downsides were the slightly aged appearance of the hotels exterior and the elevators, as well as the distance from downtown.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tahitiradisson2011, Directeur général at Radisson Plaza Resort Tahiti, responded to this review, February 21, 2013
Ia Orana,

It is a pleasure to read that you appreciated your stay at the Radisson Tahiti.
I thank you for the time you took to write this review and look forward when you come back in our islands one day.

Merci/Thank you/Mauru’uru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Radisson Plaza Resort Tahiti

Address: Lafayette Beach, PK 7, Arue 98 701, French Polynesia
Phone Number:
Location: French Polynesia > Society Islands > Tahiti > Arue
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Arue
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Radisson Plaza Resort Tahiti 4*
Official Description (provided by the hotel):
Relax and Unwind at this Oceanfront Resort in Tahiti.Make your escape to the tranquil Radisson Plaza Resort in Tahiti, which offers outstanding comfort and spectacular waterfront views in the lush, tropical surroundings of the 900-metre-long (half-mile long) Lafayette Beach. With its stunning oceanfront location on historic Matavai Bay, this destination resort offers easy access to a wealth of activities and attractions. Make your reservation at the Radisson Plaza and indulge in warm island hospitality and unparalleled resort services. ... more   less 
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Also Known As:
Radisson Plaza Resort Tahiti Hotel Arue
Radisson Plaza Hotel Tahiti
Radisson Tahiti
Tahiti Radisson
Radisson Plaza Resort Tahiti Arue

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