My wife and I stayed here on our last night of the honeymoon before catching the flight back to Australia. Given it was our honeymoon we booked an ocean view jacuzzi room, and must say we were disappointed. First of all, the main benefits of the hotel were that it was reasonably priced (compared to other accommodation in Tahiti anyway), and that it was a little bit out of Papeete and so there were quieter surrounds. Also, the hotel did allow us to check in early which was appreciated.
However, it definitely had its negatives, for which we encountered three in our 18 hour visit. First, the ocean view jacuzzi has horizontal blinds that did not work (permanently shut), which meant that it was just a dimmed jacuzzi corner - and definitely without an ocean view. More generally, the hotel is very much in need of significant investment & renovation. Secondly, while the staff allowed us to check-in early, our towels were not delivered until almost 6pm - and required three follow-ups with concierge. Thirdly, the food, my wife had a hamburger for lunch, which was acceptable, and we both had a buffet dinner - which was average (it wasn't "terrible", but fussy eaters (like my wife) would not find the quality of the meat acceptable. We left very early in the morning to make our flight so didn't have breakfast.
As an inexpensive transit point the hotel is ok (note that it is on the opposite side of town to the airport so is a bit of a trip), however I wouldn't recommend it as a "destination" hotel unless you are after nothing more than the very basics. For most people who travel halfway around the world to come here don't make this your port-of-call.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We thank you for the time spent to write this comment about our Resort.
We understand and regret sincerely that you are disappointed on your stay with us. Also, we took your remarks in consideration and have transmited them to services concerned.
It seems that your room doesn't fit with your expectations from a destination resort.
For information, we provide lots of activities (cultural, soft sports) for free for our clients. We also provide a free shuttle to city centre of Papeete and have an Activity Desk well experimented in tours organization.
We wish you all the best and apologize for the inconvenience.
Kindest regards - Mauru'uru
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.