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“Decent hotel” 3 of 5 stars
Review of Hotel Atlas

Hotel Atlas
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Hotel Atlas
Brusselaatraat 13-15, Zeebrugge 8380, Belgium   |  
Hotel amenities
Ranked #1 of 6 Hotels in Zeebrugge
Olandese
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
“Decent hotel”
3 of 5 stars Reviewed May 29, 2014

Had to stay unexpectedly in Zeebrugge due to circumstances.Luckily a hotel very near by the port where I was working earlier that day.
Friendly people,good and clear explanation about the hotel and it's rules.
Calm environment with parking all around available.It's not a trendy boutique like hotel,but a good and decent family hotel for the summer holidays.I think very good as well if you're stationed near the port for work.
One thing I honestly have to say is that both mattreses were really finished.way too soft and really need to be replaced.
Breakfast made it forget ,but a good bed is something which should be basic for a hotel.
Good internet connection.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    26
    4
    1
    0
    1
See reviews for
6
10
2
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Phoenix, Arizona
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 2, 2013

We found ourselves in Zeebrugge as we looked for accommodations near Brugge. Hotel Atlas looked inviting so we asked to see a room and decided immediately to stay. Our host, Mr. Mike Chielens, was welcoming and very helpful in providing a map, directions and a timetable for the train to Brugge (very convenient). The breakfast buffet was delightful, our room was sunny and very clean and the entire experience was a very pleasant surprise on the north coast of Belgium.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salem, Tamil Nadu, India
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 24, 2012

Had an overnight stay in this hotel. Excellent place, nice location, superb service. The hotel has only breakfast which is very good. Do not miss the chocolates that is there in the buffet. Internet is very good. Overall a very nice and pleasant stay.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 21, 2012

One of the best experiences at the Belgian Coast. Nicely located near the sea. Very clean, space in the rooms, very beautifull bathroom. Breakfast super. Owner makes even some egs boiled or sunny side up. Worths his money!!

Room Tip: Our room (112) was super
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Eindhoven, The Netherlands
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2012

This hotel was VERY CLEAN, nicely decorated, and the employees were very friendly. Our rooms were spacious, and had extremely large televisions (this kids loved this). It is located within 1 walking minute of the beach, although there is no beach view. The breakfast buffet was generous and we felt very welcome here. I would definitely stay here again. The staff speaks perfect German and English.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Merchtem, Brabant, Belgium
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 9, 2012

This little hotel has it all, nice clean & comfortable large rooms, free internet,
the breakfast is absolute fine. Located at 150 m from the beautifull beach of Zeebrugge, it is an absolutly must when visiting Belgium. 15 km from Bruges, Knokke. Zeebrugge has a lot of nice restaurants offering value for money.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mill Valley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 6, 2012

Stay away ! The worst ! rudest place on earth, all about overbooking, greed and money. Hospitality zero !
I have never seen this kind of hotel owner at its worst in all my years of travel. He gets the # 1 spot  along with his front desk guy another liar.
We arrived to the Atlas three stars hotel in Zeebrugge my husband, my seven years old daughter and I and reserved a room for three with a double bed and an Ikea sofa that opens into a bed for my daughter. We were starving so we were indicated by the front desk a restaurant to eat diner, we also asked direction for the docks because we were shipping our car to the USA the next day. This guy at the front desk already had an attitude describing "his hotel" as the best of the three in town and bragging about never droping the rate like other hotels even in the low season because they needed every penny. The others two in town he said are the Monte Carlo and the outdated Marina hotel not as good ? We told him we were starving and he said "go to eat no problem, I will keep the room for you, you have my word".  He said he was going to prepare the Ikea sofa into the bed for our child. We left and went to the recommended chichi restaurant just with the same atitude as the front desk guy from the Atlas hotel. After the diner we went to the docks to see where to drop the car but we got lost because the same front desk guy gave us the wrong directions. When we arrived at the hotel, the front door was closed, noone was there ( a ghost hotel !) and we were spoken through a speaker phone where the belgian owner told us that the hotel was full. We were standing outside in the cold (windy weather in that town near the port) exhausted and ready to go to bed. The guy had sold our room ! It was freezing, getting late and near Easter so all rooms in town were sold out. Too bad was his attitude.
The owner did not even come down to talk to us to help us find another hotel,he did not care, he even hang up the speaker phone on my husband that kept telling him that it was a mistake because we had a room reserved. 
Protocol:
They should have help us find a room in another hotel, and pay the difference to the other hotel as it is done correctly in other civilized part of the world Spain, USA etc...when you have an overbooking.
God helping in our misery we ended up an hour later in Knokke-Heist the next town, very hip town where we were told rightfully so that the people of Zeebrugge were peasants and the town a hole.
We got lucky finally because we would have never seen beyond that dump and we ended up in a brand new hotel LaReserve with an indoor pool ( yes it was twice the price, but worth every Euro) where the service was excellent ! 
And to the Atlas hotel owner who has two small children may he one day find himself in the cold in every sense of the word for what he did to our family.

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Atlas

Address: Brusselaatraat 13-15, Zeebrugge 8380, Belgium
Location: Belgium > Flanders > West Flanders Province > Zeebrugge
Amenities:
Bar / Lounge Free Parking
Hotel Style:
Ranked #1 of 6 Hotels in Zeebrugge
Price Range (Based on Average Rates): $$
Number of rooms: 20
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