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“Well located hotel” 4 of 5 stars
Review of Novotel Ieper Centrum

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Novotel Ieper Centrum
3.0 of 5 Hotel   |   Sint Jacobstraat 15 | Ieper, Ieper (Ypres) 8900, Belgium   |  
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Hotel amenities
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EARLY BOOKING - UP TO 30%
Ranked #5 of 8 Hotels in Ieper (Ypres)
GreenLeadersBronze level
Newark, Notts
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
“Well located hotel”
4 of 5 stars Reviewed January 5, 2013

We were on a dual trip, driving from the UK to our home in Portugal, but also paying our respects to my great grandad's war grave in St Venant. So we stayed in Ieper in order to see the Menin Gate, and be there for the Last Post at 8pm. The hotel was very centrally located, the room we had was on a corner and was of a good standard for a chain hotel. Bed was comfy, and quiet given it is used by many tour operators visiting the First World War battle areas. Ieper was a revelation, lovely square (with winter skating rink) great but individual bars and a nice atmosphere. I loved the Belgium chocolate shops which were a bonus.

The hotel was clean, functional, and very helpful, but there were many tours using it ( though the clients were of course generally older) so if you are looking for a more sophisticated hotel then perhaps is not for you. However for a overnight stay on your way through it was good, I would ray again.

Room Tip: Corner rooms were spacious, but near the general areas so a bit of coming and going.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this review, January 25, 2013
Dear Guest

thank you very much for sharing your thoughts concerning your stay at our hotel, Novotel Ieper Centrum.

It is great to see that you enjoyed your stay with us and we definitly hope to see you again at our hotel very soon.

Best regards

Juanita Bogaert
Sales Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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776 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Munich, Germany
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2013

This was our second time staying here as a base for our journey from south Germany to Ireland via Britain as its roughly an hour from both Calais and Dunkirk ferry ports where unfortunately there aren't many hotels which have family rooms. The hotel is located in the historic centre of the pretty town and parking is available in the basement car park or for free at the side of the hotel.
The staff there are friendly and helpful and have very good english which would be essential given the number of uk visitors because of the nearby war memorials.
The room was reasonably spacious and spotless as is normal with novotels. We didn't get a chance to use the restaurant but the bar does have a wide range of tasty Belgian beers to sample.
All in all it's a good hotel that we will surely stay at again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this review, January 25, 2013
Dear Guest

Thank you very much for sharing your thoughts concerning your recent stay at our hotel.

We are happy to read that you have your stay with us enjoyable and it is great to see that you would like to return to stay with us again, we look forward to it!

Warm regards

Juanita Bogaert
Sales Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 4, 2013

Took Novotel up on an offer for cheaper rooms and was not disappointed. Normal price would be good value but cheaper was great. booked in for the New Years eve party and had a great time. great food, friendly staff, all in all a great night. hotel is ideally located. have to agree with some other comments about the price of breakfast, 20 euros does seem a bit steep. overall, very friendly staff, good food, good beer and great location. already booked to go back later in the year.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this review, January 25, 2013
Dear guest,

We would like to thank you for posting your review concerning your recent stay at our hotel.

It is good to see that you enjoyed your stay with us as well as the party on New Year's Eve.

We are glad to read that you will be returning this year as well!

Warm regards

Juanita Bogaert
Sales Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Croydon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 2, 2013

Excellent time in Ypres between Christmas and New Year. Novotel were offerring great value deal and we took advantage of the offer, although didn't take up the 20 euro breakfast rip off. Come on Accor get real with the prices for breakfast, half the price and get more people using the service - simples!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this review, January 25, 2013
Dear Guest

Thank you for sharing your comments concerning your holiday at our hotel.

We are glad to see that you enjoyed your stay but find it a pitty that you think the price for our all you can eat hot and cold breakfast buffet is a rip off.

We would like to mention that on our website, when booking in advance you can book your room with breakfast included.

Kind regards

Juanita Bogaert
Sales Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ipswich
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 21, 2012

Hotel beautifuly clean as usual, nice and bright lovely xmas decorations.
Disappointed no buffet dinner in the evenings this year,evidently too many groups booked in the chef could'nt cope. Very rude and unhelpfull young lady on the bar.Had to be told by customers how to make the drinks on the bar menu. Asking fo a Pinacolada was just too much! she let out a great sigh threw a tumbler into dirty washing up water did not dry it, just poured drink into driping glass and stuck in a straw .A gentleman next to me ordered three glasses of lager,he got three varying quantities of lager in the glasses. Breakfast luke warm.No where near as good as last year !

Room Tip: All good but long way to walk to lift
See more room tips
  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this review, January 25, 2013
Dear Guest,

Thank you very much for posting your thoughts and comments about your recent stay at our hotel.

We are sorry to read that the service in the bar was not up to standard and will look into what went wrong.

We do hope that you will be returning to our hotel in the future so that we can prove to you that a high quality standard and service is our main goal.

Kind regards

Juanita Bogaert
Sales Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
92 reviews 92 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 13, 2012

Having stayed here in 2011 we knew it was a place to return to when we could. This year we had a 3 night stay in a triple room as our adult son was with us. The room was really spacious, loads of room for 3 adults and their luggage with the third bed being a sofa (not the pullout type). Our son is 6ft and didn't have too much trouble with this single arrangement. There was a coffee machine in the room however it is only re stocked daily during room clean so pace yourself. The room, like the hotel, is very clean and the bathroom has the standard Novotel toiletries on offer. We didn't dine in the hotel, prefering the divine bakery across the road for breakfast. There are alot of eateries for all tastes and budgets in Ieper and it's such a beautiful place to wander and discover. The staff are very friendly and helpful, truly wonderful. All the reception staff speak a multitude of languages so communication should be no problem. We stayed in the lead up to Remembrance Day, doing some battlefield touring as well as Menin Gate nightly. Novotel has easy access for your car, with an underground carpark, and it's a short 5 minute walk to Menin Gate and the rampart walls if you wish to wander. Ieper is a beautiful city to discover and this hotel is a great base for your stay. We, once again, look forward to returning.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelIeperCentrum, Sales Assistant at Novotel Ieper Centrum, responded to this review, January 25, 2013
Dear Guest,

Thank you very much for sharing your thougts and comments concerning your latest stay at our hotel.

We are very glad to read that you enjoyed your stay with us as well as in our town. It is also great to read that you are a returning guest and we therefore hope to welcome you again with us in the future!

Best regards

Juanita Bogaert
Sales Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Ieper Centrum

Address: Sint Jacobstraat 15 | Ieper, Ieper (Ypres) 8900, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Ieper (Ypres)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Ieper (Ypres)
#4 Business Hotel in Ieper (Ypres)
#5 Family Hotel in Ieper (Ypres)
#5 Romantic Hotel in Ieper (Ypres)
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Ieper Centrum 3*
Number of rooms: 122
Official Description (provided by the hotel):
Novotel Ieper Centrum is a 3 star hotel in the heart of the city centre. The medieval Cloth Hall and its belfry, the In Flanders Fields Museum and the famous Menin Gate are within walking distance. The hotel has 122 spacious air conditioned rooms, Foodsquare bar brasserie with terrace and 7 conference rooms for all your meetings and seminars. This hotel is equally suited to a business trip or a holiday in Ypres with your partner or family. Guests also enjoy the convenience of a private car park. ... more   less 
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Also Known As:
Novotel Ieper Centrum Hotel Ieper (Ypres)
Novotel Hotel Ypres
Novotel Hotel Ieper Centrum
Novotel Ypres
Ypres Novotel

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