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“The best breakfast in the history of breakfasts” 4 of 5 stars
Review of Hotel Dukes' Palace

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Hotel Dukes' Palace
5.0 of 5 Hotel   |   Prinsenhof 8, Bruges 8000, Belgium (Formerly Kempinski Hotel Dukes' Palace)   |  
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Hotel amenities
Ranked #21 of 101 hotels in Bruges
Chester, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“The best breakfast in the history of breakfasts”
4 of 5 stars Reviewed December 30, 2013

We were on our honeymoon, so wanted perfection with life memories at stake. The room we had booked was the junior suite in the old part of the house. I did ask for an upgrade but there were non available, that being said our room was spectacular in its historic charm (but a little dark).

The hotel is expensive, but Bruges is expensive anyway so you get what you pay for. Dukes Palace is a very imposing building with many people not actually staying there taking pictures of it. I drove there from the UK and the valet parking was painless but 25€ a day which is slightly more than if you make your own parking arrangements.

The hotel is very clean with great levels of service and manicured staff. There is a smallish gym which is limited but why go to Bruges to go the gym! The steam room and sauna are very good (be aware of naked Europeans!) and the pool is small but nice.

Having paid for breakfast which had bumped the price up I was hoping for something special.... Where do I begin, if you are in to smoked salmon and champagne with Belgium chocolate and a selection of cheeses, they you will not go far wrong. I genuinely did not know what to eat/drink next, every taste of hot cold European breakfast was catered for.

In summary an expensive but classy hotel which is located centrally within minutes of the square, which makes the extra cost worthwhile.

Room Tip: The historic rooms have bags of character but by their nature may be on the small side for the money...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 30, 2013

We went for 5 days in a garden suite over Xmas as a family of Americans in from Dubai. Everyone we asked told us that 5 days in Bruges was too long, even at Xmas.. WELL, largely because of this hotel and it's staff, not true. We had a great time, were very well taken care of and couldn't have enjoyed it more. As others have mentioned, not cheap but worth every penny.

Positives.. we've travelled a lot.. This is in the top couple most beautiful hotels in the world we have stayed in. It was a palace and looks like one. The outside is spectacular, the inside very beautiful. The staircase at the front desk is worth stopping and staring. Lots of pictures taken.

The breakfast was top couple we've ever had the pleasure of attending. Fresh meats, cheese, smoked salmon and halibut, fresh fruit, pancakes (Belgian style), bacon, sausage, eggs, fresh juices, yogurt, etc. No cooking station but all really great quality. Additionally, a table set up with sparkling wine (Spanish and very good) and some great big chocolate blocks you could cut your own off of. All really top quality

Great little bar in house.

The suite we were in was very spacious and was in the courtyard, not the main building. Very quiet and well appointed. Probably the only nit we had the entire 5 days was that we had a kitchenette area (fridge, microwave, counter, etc) but it wasn't stocked with plates, utensils, etc.. We had to ask a couple times which was sort of head scratching. But once stocked, it really was useful as we bought some good beer, cheese, etc and were able to hang out and have fun in the room during some particularly rainy periods.

Service was great. Exceptionally nice people with great tips. We should have done better homework, we did not know Bruges would be so busy at Xmas time or that restaurants would completely shut down. On Christmas Eve it was actually shut down the most and they found us a great little restaurant to eat at.

Workout room a little small. Only 4 machines. Pool very nice but smallish

Location was prime. Two blocks from the Market. Steps from some very nice wine and cheese shops. Canals right out the back. Of course Bruges is not hard to walk around as everything is close but this was a great location.

Certainly would be a great place for a long weekend. Very romantic setting. Families were also all over at the hotel.

Additionally we just thought Bruges was spectacularly beautiful. A bit touristy in places but the canals, old homes, churches, Belfry, cobblestone streets, quaint restaurants were just amazing. We'll go back in spring time and go biking somewhere.

Two restaurants.. both small and really quaint.. One was called Chagall and was very close to the hotel. Great fish soup and mussels. Also a large number of really good beers on draught. Very low key and not fancy. The second was Le Petit Patron which was fondue. We went twice with the kids. Great setting, great quality, really fun to do.

Room Tip: if you are going as a family and would normally get two rooms, consider the garden suite with the ki...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 28, 2013 via mobile

We stayed for the pre Christmas weekend, first time in Bruges, a beautiful city with plenty to keep you occupied. The hotel is certainly not cheap, but when you approach the courtyard you feel like its money well spent.

Reading some previous reviews I would say some (slight) negative points raised we did not experience ourselves. The staff were very friendly and efficient, the concierge very accommodating and helpfully. The room was roomy, clean, comfortable.

The turn down service for us included attention to the beds and chocolates.

It was disappointing not to have free water and hot drink making facilities, I'm not sure whether free hot drinks were available from the bar?

No issues wit the shower temperature or pressure.

One negative for us was the spa. We hadn't booked treatments in advance of arrival, a mistake as they were unable to fit us in. The pool area is pleasant enough, the steam room could perhaps benefit from a scrub there was mildew on the grouting. Some towels were left behind untidily by other users and we saw no one to clean up. The showers didn't get above cold which was a little annoying.

So all in all, a great location, and impressive hotel, we will be looking for a less expensive hotel next visit, but that's not the hotels fault!

One tip, if breakfast isn't included in your deal, there is a cafe called humpy dumpy about 2 minutes walk away, the food is superb, for 12-50 euros you can have a breakfast to die for!

Stayed December 2013, traveled as a couple
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London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 28, 2013

Have been staying in Bruges number of times before (Montanus and Heritage). We were now looking for a more family oriented hotel , with comfort, good staff and good location. That's the Duke! very comfy rooms, very friendly and helpful staff, great breakfast. Indeed a Palace.
for Romantic I would still recommend the Heritage first (and little more expensive), but this hotel is more multitasking all in one: could be romantic stop, business or family hotel. So all worth it!
The only thing: the restaurant is not open on Sunday. Not used to that in a Palace. But minor impact as the staff will help you book a nice restaurant (e.g. the Petit Grand restaurant).

Room Tip: Ask for help and guidance. the staff will help!
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oviedo, FL
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 27, 2013

Hotel Dukes Palace is a refurbished palace/mansion that has retained a good bit of history but with upscale touches. It is located a short walk from the main square, but far enough away that you are not bombarded all day with the tourist traffic. The service is good, and if you search online enough, you can find a good value.

Room Tip: Make sure to search several travel sites to find a discounted rate on an upgraded room
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2013 via mobile

Recently returned from a 3 night break to Bruges. This hotel was a great 5 star stay. Personal professional service with a warm welcome and great service throughout.
The room was very spacious with plenty of storage. I was slightly disappointed in a few areas regarding the bedroom; personally the bed was too soft for me and my husband. There was no bottled water or hospitality tray and the shower temperature was very temperamental going from hot to cold with out warning. These were only slight issues from the hotel being perfect hence my 5 star rating.
Loved the breakfast which was full of choice and unique touch of champagne and chocolate, delicious!!

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 24, 2013

It is most likely the most majestic hotel in Bruges, located at the heart of the historic district. It is a 5 stars delight with very friendly staff. I would only recommend to add a professional concierge service, as some of the receptionists, are not knowledgeable enough to perform this task. Romantic couples - this is the place for you.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Dukes' Palace

Address: Prinsenhof 8, Bruges 8000, Belgium (Formerly Kempinski Hotel Dukes' Palace)
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Bruges
#5 Business Hotel in Bruges
#10 Luxury Hotel in Bruges
#15 Family Hotel in Bruges
#17 Romantic Hotel in Bruges
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Dukes' Palace 5*
Official Description (provided by the hotel):
Located in the former 15th-century Prinsenhof Palace and fromer home to the Dukes' of Burgundy, Kempinski Hotel Dukes' Palace is perfectly situated in the heart of the UNESCO World Heritage city Bruges. The palace was built in 1430 by Duke Philip the Good for his marriage to Isabella van Portugal. The hotel has 93 rooms including 22 suites of which 6 are heritage listed. All rooms offer elegant furnishing with modern conveniences including individually controlled air-conditioning, plasma TV and high-speed Wireless Internet Access. Restaurant 'Manuscript' is open for breakfast, lunch and dinner and offers a refined Belgian cuisine. Bar Atelier is the perfect place to enjoy a cocktail, chilled draft beer or a wide selection of international wines. The glass windows give you a beautiful view of the 3000 sqm garden. During the summer months, the terrace is the place to be in Bruges! The Spa features an indoor swimming pool sauna, steam bath and fitness center. Additionally, a wide range of facial treatments and massages is offered.The hotel is located in the heart of Bruges, just a few minutes from the bustling Market Square, Groeninge Museum and busy shopping streets. ... more   less 
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Also Known As:
Kempinski Hotel Dukes Palace
Kempinski Hotel Bruges

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