My husband and I had a lovely stay here in July 2010, we always said we would stay again. This time our trip was in aid of celebrating our first wedding anniversary, therefore, it was a very special visit. As we had stayed here before, I decided to go direct to the hotel via email to discuss our stay. I wanted to ensure we had a lovely and romantic room with a canal view, to help us enjoy our anniversary. I went back and forth with several incredibly helpful members of staff with many requests - all of which were met and more. Nothing was too much and the service was delivered with a smile. (All this before we'd even arrived, I was impressed)! I knew we'd made the right decision to book here again!
We arrived late afternoon a little flustered after some rain and getting a little lost. We had an efficient check in and headed up to room 106. Within 5 seconds of walking into our lovely room we had forgotten all about the previous hour in the rain as we observed our champagne on ice and our lovely canal view (oh, not forgetting a cute heart made out of towels with pink rose petals on our bed)!! From this moment, we enjoyed the most romantic and special stay at this wonderful hotel in Bruges.
The location of this hotel is just perfect - 5 minutes from the Belfry and lovely and quiet!
Breakfast is really lovely - the best start to the day! My only gripe is that the scrambled eggs and bacon isn't that fresh and you can tell that. But other than that, it's a fantastic effort.
I would just like to thank every single staff member at the hotel who helped us out in anyway at all - you are obviously still exceeding your customer expectations! Keep up the very good work :)
I don't even know what ranking this hotel has amongst other Bruges hotel's, but I wouldn't even give the top 3 a second glance - this hotel is the one, so get booking!!
- Official Description (provided by the hotel):
- Offering free Wi-Fi, Martin's Relais provides rooms with original features and antique furniture in 5 historic 17th-century canal houses. The hotel benefits from a peaceful rose garden, several comfortable lounges and is only 450 metres from the Grote Markt.Satellite TV, a minibar and work desk are provided in the rooms at Relais. Each of the rooms has been uniquely decorated and include a modern bathroom with luxurious toiletries.Situated along a scenic canal in the historic centre of Bruges, this hotel is 10 minutes’ walk from the Groeninge Museum. The Concert Hall is a 15-minute walk away.The cosy bar serves local Belgian beers both inside and out on the terrace in summer. Martin's Relais also offers a breakfast buffet with Cava in the grand breakfast room. ... more less
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