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“The Bottoms and the Tops In Bruges” 3 of 5 stars
Review of Hotel Ter Brughe

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Hotel Ter Brughe
4.0 of 5 Hotel   |   Oost Gistelhof 2, Bruges 8000, Belgium   |  
Hotel amenities
Ranked #43 of 101 Hotels in Bruges
Nottingham
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
76 helpful votes 76 helpful votes
“The Bottoms and the Tops In Bruges”
3 of 5 stars Reviewed July 17, 2009

I hadn't been to Brugge for nearly ten years and had always retained a desire to return there again at some point. My wife had never been there, so I was looking forward not only to going back there for myself, but also for her to see this city of wonderful architecture and history for the first time.

We'd found the Ter Brughe via the Internet and booked it direct. E-Mail communications from the hotel's staff were courteous and promptly sent. We travelled via Eurostar and paid £118 return for the two of us from London St Pancras International.

The hotel is conveniently located about ten minutes drive or so from Brugge's railway station. The taxi fare there was 8 Euros.

First impressions of the Ter Brughe were very favourable. The hotel is situated by the canal, with the entrance situated down a narrow, cobbled street about a five to ten minute, leisurely and picturesque stroll from the Markt area of the City.

Reception is reached via a small flight of stairs. The manager (least, I think he was the manager) was on duty at reception when we arrived. Our greeting was businesslike, but he was pleasant enough in that typically efficiently Belgian sort of way. We'd got there an hour or so before our official check-in time, but instead of just telling us to sit and wait, he actively endeavoured to get the room ready for us within twenty minutes and we were both grateful for that.

We'd asked for a deluxe room overlooking the canal. The room was reached by going up a steepish three flights of stairs - there is no lift at the hotel. I am not sure of when and when not to is correct hotel etiquette to ask for somebody to help you carry you luggage to your room when you first arrive at a hotel, but I felt it was inappropriate to ask at this one, so we carried our own bags to the room and no offer was made to assist us with it. I guess you are talking London Hilton class before you get any help with luggage and get shown to your room.

The deluxe room we’d booked was large and very well-furnished and decorated in an antique Flemish style. You needed to put the key in a lock-type 'light switch' for the lighting to work. The room had two sets of large, shuttered windows and two very comfortable armchairs nearby them - ideal for sitting by them, with a glass of wine or two, overlooking the canal below.

The bathroom had 'his' and 'hers' sinks and a loo with a turbo flush. It also came with a spacious and deep bath. On the down side, for some reason, there was what I found to be a totally inadequate handheld shower head, affixed in the middle of the bath. This meant you couldn't have just a proper standing-up shower. Unsurprisingly, given the context of where the showerhead was, there was also no shower curtain, either.

The room also came with a decently-stocked but uninspiring of choice mini-bar. Prices were not cheap (2.5 Euros for a small Jupiler), but that's pretty much par for the course in a pricy place like Brugge and reflective of hotel mini-bar prices in general. A hairdryer, safe and an electric mosquito repellent (very much an essential, believe me) were also supplied.

Along with the somewhat weird shower set-up, the other downsides/niggles to the room, were some pretty poor quality towels, a tiny (given the size of the room) 14” TV (albeit, with a good selection of UK channels) with a broken remote control unit, replaced quickly with a remote control best operated by contortionists (you had to push and hold the batteries in whilst changing channels at the same time) for it to be remotely effective. Oh, and you also got no kettle. "It is not the custom in Belgium," we were told when we asked if a kettle could be provided. So, if you fancy a brew outside of breakfast hours, you'll either need to bring your own tea and coffee making facilities, purchase teas and coffees from the hotel or go elsewhere.

A negative event in the room outside of the guests’ control took place on the first morning. We'd slept with the windows open and were awoken around 8ish with the sound of a number of men shouting from below our window. Soon after, a crane (similar to what you get on a fire engine) appeared at our window with two men standing on its platform area. Checking they weren't from the Belgian Rescue Service, we soon realised they’d popped by to paint the woodwork exterior of the hotel just above our window. I don't know what was more shocking and for whom: the sight of us starkers on top of the bed, or our tourist bottoms being exposed so literally to a couple of builders with theirs so well-covered up. A prior warning of this event happening from the management on our check-in day would have been very much appreciated to save both sides from unnecessary pain, suffering and shock.

As for the rest of it, breakfast was substantial enough (in a cold meats, breads, juices and cereals kind of way - typical Belgian morning food), courteously served in a lovely dining room overlooking the canal, the reception staff, on the whole, were polite, but for me, I found not overly so overall. For what gives the impression of small, family-run type establishment, an unprompted 'good morning' and perhaps a line or two of small talk (i.e. "Are you enjoying your stay in Brugge?" ) would have been good, but for us at least, it was not forthcoming, but perhaps I am expecting too much.

To sum up, I found the Ter Brughe, attractively situated, of high decorative standard outside and in, with a lovely terrace area to enjoy a drink at. It also had efficient staff, some more pleasant than others. Our three night stay cost 375 Euros for our deluxe room and for an at times horrifically expensive place like Brugge, I felt that cost represented very reasonable value overall. The shortcomings I've listed in this review that we encountered would probably put us both off from staying at the Ter Brughe again. There are plenty more nicely-located hotels in the City to choose from and we may well go self-catering next time we come back.

I certainly wouldn’t go as far as not to recommend this hotel to others. As you can tell from the vast majority of reviews on this site about it, most people are very complimentary about their stay, and I would emphasise that the hotel does have a number of very positive qualities about it.

As for Brugge itself: my memories of the place I'd last visited back in 1998 were generally enhanced rather than spoilt. I found that if you keep away from the overpriced and snooty restaurants you can find around the Markt, manned by sour-faced and haughty waiters in bow ties and straw boaters, then there are some excellent eating places to discover and at better prices. We both were impressed with the quality of some of the restaurants near the stature of Jan van Eyck. We also found there are also much cheaper supermarkets if you venture out towards Damme. For example: a bottle of Duvel for less than 1 Euro, when the same thing can cost up to 2.50 Euros nearer the Markt. The canal boat trip to Damme itself we found well-worthy of recommendation. It costs about 14 Euros return for two adults, with pleasant crew and a competitively priced bar on board. A lovely way to spend a lazy summer's day in this beautiful city, we both thought.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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578 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 7, 2009

If you are travelling to Brugge, this is a wonderful hotel. Stylishly decorated, the family rooms are spacious with beautiful bathrooms. There is a bar open until midnight for that last drink or coffee before bed and the hotel has an outdoor area. Breakfast was well prepared and stocked - no disappointment there. Be aware that the hotel does not have a lift so if you are on the upper floors with heavy luggage - you need to be sturdy. There is no porter. Not in the centre of Brugge - around a ten to fifteen minute walk to the bell tower. Lovely stay - could have stayed longer.

  • Stayed June 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Norfolk
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 6, 2009

It was our first time time in Bruges and we were a little unsure of what to expect, however, when the taxi dropped up off outside the beautiful Hotel Ter Brughe we were very happy. It is a beautiful old building beside a canal. We had room 61, on the forth floor which was quite a climb up the creaky old staircase, but well worth the effort. The room was quite large with a pretty view of the canal. The ceilings were wooden and there are large wooden beams running from floor to ceiling, a bit like sleeping in a history book. The staff where friendly and helpful, pointing us in the direction of late night restaurants and swimming pools, there is also a nice garden in the back to sit and enjoy a drink. The location of the hotel is excellent, being within easy walking distance of most of the main attractions. All in all, we were very impressed with both the hotel and with Bruges and I think we will be going back to both.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 13, 2009

Pleasant Hotel situated on a canal side only ten minutes walk from the centre of Bruge. Hotel staff very friendly and helpful and informative.
Breakfast served in a cellar room. Breakfast juice was very tasteless/cheap. When asked if I could use an iron was told the Hotel did not have an iron for use by guests.
** Hotel does not have a lift - so you have to carry your cases up the stairs to your room.

  • Stayed June 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Portsmouth, United Kingdom
Top Contributor
128 reviews 128 reviews
20 hotel reviews
Reviews in 59 cities Reviews in 59 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 19, 2009

Really enjoyed staying here.

Had the attic room for 4 (a last minute booking) but would book a canal view room lower down next time as the attic has a bit of an obscured view of the canal, however it is a quiet room which is a major plus.

The room was vast with 2 huge beds - had the best nights sleep for a long time.

No real downside for us.

As mentioned by others eating out in Bruges is very expensive (AVOID drinks in the main square or at least see the price list first). A good local place to eat is Jan Van Eyck tearoom.

Would definitely stay again.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surrey, Uk
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 18, 2009

I stayed at the Ter Brughe with my partner as a surprise birthday present for him. Nice quaint, charming hotel loocated on the canal. Bedroom and bathroom basic but adequate for our needs as we were out and about sight seeing most of the time. Our room looked out to the next building which was approx 10 foot away, so no view which I was disappointed with as I had wanted a room looking out onto the Canal. I didn't realise there were only a very few rooms that actually did look out onto the Canal. We stayed two nights and the room was cleaned on the first night. We asked for a double bed but it was actually two singles pushed together. Breakfast was Continental with breads, cheeses, meats, fruit, yoghurts and cereals, served in a lovely vaulted room with arched windows looking onto the Canal. The Hotel is located in the North of the city slightly out from the centre which we really liked, although there were more central Hotels. However Bruges is a very small city and you could probably walk from the top of the North of Bruges to bottom of the South in about 20 minutes. We found ourselves walking South everyday which was fine. Bruges is beautiful, quaint, romantic and charming and we enjoyed our stay, It was like going back 50 years in time with hardly any cars, just bicyles and pedestrians. The only down side was that it is sooooooooooooooo expensive, of course the weak GBP doesn't help! A meal for two people and four drinks each cost us GBP85! You have been warned. Still worth a visit though.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Exmouth
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 13, 2009

Thats what my partner said within hours of arriving which of course was music to my ears. This really is a lovely laid back and atmospheric place to stay in whilst in this beautiful place. I did upgrade to a superior canal view room and feel that this decision was rewarded as we loved everything about it. Breakfast is adequate typical continental fare but its the restaurant which makes mornings here such a treat.as its probably the prettiest room I have eaten in. I agree with reviewers commenting about threadbare towels as this was the only downside. Its not a huge thing but am surprised the owners havent picked up on the reviews and rectified things. Dont let it put you off. This is a reasonably priced historic Bruges hotel. Well positioned, a pleasant short walk in to the main part of Bruges and in my view a stay here compliments the feel of the town so well. Its lovely. Full stop. Book it. Andy & Wendy

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ter Brughe

Address: Oost Gistelhof 2, Bruges 8000, Belgium
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#14 Business Hotel in Bruges
#18 Luxury Hotel in Bruges
#32 Romantic Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Ter Brughe 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Ter Brughe Hotel
Ter Brughe Bruges

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