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“Lovely location, romantic, abrupt service” 3 of 5 stars
Review of Relais Bourgondisch Cruyce - Luxe Worldwide Hotel

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Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
4.0 of 5 Hotel   |   Wollestraat 41 - 47, Bruges 8000, Belgium   |  
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Hotel amenities
Ranked #7 of 101 Hotels in Bruges
Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
“Lovely location, romantic, abrupt service”
3 of 5 stars Reviewed November 29, 2012

Lovely place, cramped rooms not well configured, lovely quiet location. Its all about that man at the reception. He is quite haughty and arrogant, detracting from what could otherwise be a charming retreat for a weekend.

Room Tip: The dust bunnies under the bed were abit of a surprise for a hotel at this price range. The stingine...
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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716 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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Sao Paulo, SP
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 22, 2012

I've just left the hotel after spending 3 wonderful days there. Besides the location, the cozyness, the 'quietude', the breakfast (with champagne !), the service, the hotel also has the best concierge I've have ever met in my 54 years of travelling around the world. An extremely helpful, communicative, master of every corner in Brugge, helping you in every choice of what and how to do things in the city. If you are heading to Brugge this hotel is a must. Book a room facing the canal and enjoy !

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 20, 2012

Hello, I recently stayed at the Relais from Nov 9-16, 2012. You will not be disappointed at all as it is gorgeous. First of all, the hotel is set in the most beautiful section of Brugge on a canal, boats stop just to admire the vista and people wanting a view often take a look and admire its beauty as well. Upon entering the hotel we were greeted by the front desk, who were wonderful and always willing to help. The staff couldn’t be more courteous and welcoming and I can't say enough how warm and accomodating they were to us. The lobby smelled so wonderful and always had scented candles which really make it very inviting - also had Botero paintings which were lovely. We stayed in room 25 which was very nice, there were only 2 rooms per floor. We had a big bedroom and a very large bathroom (don’t know why European bathrooms never have curtains or glass all around as it gets very wet without one - but I digress)…chocolates on the pillow each night was a nice touch too. We did not do breakfast there b/c we thought it was a bit pricey and we wanted to pretty much have a light breakfast so we can eat all the waffles, chocolates and frites we desired! Brugge is such a cute city and this hotel made our stay even better.

Room Tip: 25 was lovely
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2012

A lovely hotel, wonderful king size bed and the best breakfast I had anywhere in Europe. Not cheap but added to the Bruges experience. Right on the canals and yes the Swans are there. They really make an effort. Make sure you have the beautifully presented Belgian Hot Chocolate with your breakfast in the elegant breakfast room. I had 2 pots.

Room Tip: Take no notice of my click on swimming pool and fitness centre, this was an error
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 17, 2012

You'll immediately recognize the hotel on myriad Bruges postcards, it sits right in the middle of the most photographed spot in town (you can see it on their website). The building oozes so much charm, the rooms are small but functional and cleverly and very tastefully furnished. Indeed, the antiques around the hotel and in the rooms must be worth a ton (vintage Luis Vuitton trunk in our room for example). Great location and very courteous staff. Hard to beat in this town for location and quality. The canal view rooms are wonderful. People pay to take take boat tours to see the view you will have all day long from these rooms.

Stayed August 2012, traveled as a couple
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Vancouver, Canada
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 12, 2012

This beautiful hotel is situated right on one of the prettiest canals in Bruges. Quiet, luxurious, and steps away from all of the attractions. I can't imagine a better stay. Bruges is so beautiful, a must see if you are anywhere in western Europe, and this hotel is top notch all the way. Service was impeccable. The only drawbacks, were the traditional European shower with the half glass (such a silly concept) and the parking was a bit expensive (book parking in advance if you need it) but overall, if you stay in Bruges, stay at the Relais Bourgondisch Cruyce, it and and the city are so memorable.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2012 via mobile

Beautiful interior. Great location. Room was nice but bathroom bit moldy and could be updated. No aircondition in the room and it was a very hot weekend! Staff friendly. They have a big reataurant about 10min away. Food was good.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Relais Bourgondisch Cruyce - Luxe Worldwide Hotel

Address: Wollestraat 41 - 47, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Bruges
#7 Family Hotel in Bruges
#7 Romantic Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Relais Bourgondisch Cruyce - Luxe Worldwide Hotel 4*
Number of rooms: 16
Official Description (provided by the hotel):
Romantic boutique hotel housed in extraordinary waterfront residence, decorated with antiques, objects of art and luxurious fabrics. ... more   less 
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Also Known As:
Relais Bourgondisch Cruyce Bruges
Relais Bourgondisch Cruyce Hotel Bruges

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