We found our way to the hotel car park using sat nav, but then spent 20 minutes trying to find the hotel reception, which we eventually discovered is actually on the other side of the canal (no directions given in the car park). Reception staff were friendly and helpful once we found it, and our room was clean and was furnished and decorated in keeping with the age and style of the property (19th century). The view of the canal was very pretty and tranquil, and the 'log fire' was very cheering and warming on a winter's night. However it was disappointing to be on the opposite side of the canal, ie without direct access to the restaurant, reception and guest bar/breakfast room etc.. We paid 285 euros for our room (no meals included - breakfast is an additional charge of 20 euros per person), and having expected a king bed, we were very disappointed to be allocated what looked like a king bed, and which had a kingsize headboard, but which was actually 2 single beds. Surely an investment in 'zip and link' beds is well overdue. I spent the majority of the night falling through the gap in the middle, and we were then woken early in the morning by housekeeping, who were obviously eager to turf us out so they could clean the room for the next guests. This is outrageous given the room rate, and they need to realise that hotels should be run for the benefit of the paying guests and not the hotel itself. We have spent the last 21 years raising our children and taking our dogs for early morning walks, and opportunities for us to enjoy a shared lie-in are few and far between. Housekeeping obviously knows when guests have checked out of their room, and clearly we had not. Whilst housekeeping have a schedule to keep to, and I have some sympathy for that, I object very strongly to the intrusion, especially given that checkout is noon, and the room should have been ours until then (NB there was not a 'Do not disturb' notice provided in the room). It's simply not good enough. I would not return to this hotel, and nor would I recommend it to others. Hotel de Tuillerieen and Hotel de Orangerie are located in the same area, so I would definitely try one of those on our next visit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.