I was travelling with a friend and we had two suits - top tip, don't stay in suit 706 if they offer it to you, it is directly below the swimming pool and when someone goes swimming the noise is really bad. OK, the good - the location is fantastic - you can walk to everywhere and it's quiet (except for the noise of horse hooves going by). The staff are very friendly. The bad - it is desperately understaffed - I was woken up by housekeeping asking if they could clean my room (this was at 9.30 am) - my friend's room didn't get cleaned at all on the first day even though we were out the majority of the day. The car parking is under the hotel and desperately claustrophobic - I knew this in advance but wasn't worried as it said they had valet parking - they don't - they did park my car for me in the end - but valet parking it wasn't. Nobody showed us to our rooms. The carpets are filthy - my friend said she wished she'd bought slippers as she didn't like walking on it. The toilets in the suits are tiny - basically a "water closet". Cheap and nasty toilet paper. Small towels. Basically it's all a bit shabby and well frankly, ugly - shame as it could be a really good hotel but you just feel that they are doing their best on a skeleton staff. Don't try room service breakfast - they never collected my card on the first night - the internal phone system doesn't work so you can't phone reception or room service so I had to go down and take them the card - I wish I hadn't bothered - some greasy bacon, the "cornflakes" I ordered was a bowl with a little of several different cereals in it (I have a serious nut allergy so this was not good for me) and for 23 euros, plus 6 euros room service charge it really wasn't worth it - there are lots of lovely cafes around that do fabulous waffles for a fraction of the price. I know I always harp on about breakfasts but there is nothing better than breakfast in bed in a good hotel when it is well done - when I find a hotel that does this I will write a glowing review of it - this hotel definitely NOT. The staff are very friendly though, so I can forgive them a lot and would go back - I just hope it improves in the interim. One last gripe - why oh why have huge double beds with two single duvets on them?
- Official Description (provided by the hotel):
- Crowne Plaza hotel Brugge is situated in the city centre of the charming and romantic city of Bruges, conveniently located on the magnificent Burg Square, adjacent to the historic Town Hall and the Chapel of Holy Blood. The Crowne Plaza hotel Brugge has 96 full renovated air-conditioned rooms with TV, pay TV, iron,coffee&tea facilities, mini bar and safe.The wellness and recreational centre offers a pool, a fitness room and a sauna.The Crowne Plaza hotel offers a new restaurant concept with PlazaCafé. A hip and trendy restaurant(with a superb terrace from March until November) and serves an excellent breakfast buffet, lunch and diner. Enjoy a nice coffee or Belgium beer. Every Sundaylunch a family buffet is served. The PlazaCafé Bar is an ideal meeting place, with its comfortable and relaxed atmosphere. Meetings-conferences-banquets For a modern decor in warm colours we can propose the Burgh Room (for up to 250 people). If you prefer historic surroundings we can organise an unforgettable banquet in our 14th century cellar or amidst the ancient foundations of the old St Donaas Church. Free wifi available through the whole hotel. ... more less
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- Also Known As:
- Crowne Plaza Brugge Hotel Bruges
- Crowne Plaza Bruges
- Crowne Plaza Hotel Brugge