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“Typical chain hotel but perfect for city centre” 4 of 5 stars
Review of Novotel Brugge Centrum

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Novotel Brugge Centrum
3.0 of 5 Hotel   |   Katelijnestraat 65B, Bruges 8000, Belgium   |  
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EARLY BOOKING - UP TO 30%
Ranked #33 of 101 Hotels in Bruges
GreenLeadersBronze level
Birmingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“Typical chain hotel but perfect for city centre”
4 of 5 stars Reviewed January 4, 2014

I cannot really fault this hotel as it produced " exactly what is says on the tin" - the rooms were clean, modern , well equipped ( but scabby old and worn towels) - the staff were obliging and the breakfast was ample with plenty of choice. As for the location, it couldn't have been better especially for motorists. We sailed to Dunkerque , one straight road to Bruges , turned left at lights and straight into the underground car park ( reasonably priced - can't remember exactly but know it wasn't extortionate ) - no car required during our stay , just a short walk to the square. Although this hotel looks slightly out of place with all the beautiful old buildings , it's perfect for a short stay.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review, January 10, 2014
Dear guest,

We would like to start by thanking you for taking the time to write a review of your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are pleased to read that you had an enjoyable stay in our hotel. We have noted your comments about the towels and we can assure you they will be taken into account. We were also very pleased to learn that you enjoyed the cleanliness and facilities in the room. Your kind comments will be shared with our team.

May we end by saying that it was a pleasure to serve you and we hope to welcome you again very soon in Novotel Brugge Centrum.

Sincerely yours,
Petra De Meyere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,514 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2014

great hotel, reception staff friendly and attentive! bar man preferred to weigh bottles than serve me, so gave up, but plenty of other places to find a beer, so no big deal! Location is perfect! car park is just next to the hotel, but has a one in, one out system, so this caused queues up the street, and we had no idea what was going on, as it didn't explain this fact!! not the hotels fault though! all and all, great place to stay!

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review, January 10, 2014
Dear guest,

We would like to start by thanking you for taking the time to write a review of your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us.

We are pleased to read that you had an enjoyable stay in our hotel. We are sorry for not noticing you earlier at the bar. Then again we were very pleased to learn that you enjoyed our location and especially our staff. Your kind comments will be shared with our team.

May we end by saying that it was a pleasure to serve you and we hope to welcome you again very soon in Novotel Brugge Centrum.

Sincerely yours,
Petra De Meyere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 29, 2013

We recommend this hotel to all of our friends going to Bruges. They have a great family room with a trundle bed that pulls apart to make two twin beds. The hotel is very modern with a nice bar and great underground parking for less than 9 Euro for 24 hours. The breakfast is always very good, although on this trip we opted to have breakfast down the street at a local waffle eatery. There are plenty of chocolate shops and souvenir shops within walking distance. We walked all over Bruges and could easily pop back to the hotel for a rest or to drop off shopping bags.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review, December 31, 2013
Dear guest,
many thanks for taking the time to write a review about our hotel. We are very pleased to hear that you have stayed many times in our hotel and that we have been able to satisfy your family on each visit! For us it is very important to hear your comments on our services which is why your review will be shared with the whole team!
Many thanks and looking forward to welcoming you soon for your 5th visit!
With kindest regards,
Petra De Meyere
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2013

I would recommend the Hotel Novotel Brugge Centrum. The hotel is located in a central location, and have parking for guests, you can walk to all the attractions in the city, nice rooms and very clean, there is also a small pool, very nice staff, great breakfast, there super market just opposite the hotel. Extremely reasonable price.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Brugge Centrum

Address: Katelijnestraat 65B, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
#3 Green Hotel in Bruges
#17 Business Hotel in Bruges
#20 Family Hotel in Bruges
#32 Romantic Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Brugge Centrum 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Novotel Brugge Centrum is a 3 star hotel in the historic centre of Bruges, a unique European city known as the Venice of the North. It features 126 comfortable and functional rooms, a bar and restaurant, plus 8 rooms for meetings and conferences and1 large multifunctional room. The hotel is equally suited to business trips and holidays in Bruges with your partner or family, boasting a garden, terrace and outdoor heated pool in summer. Public pay parking available under the hotel. ... more   less 
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Also Known As:
Novotel Brugge Centrum Hotel Bruges
Novotel Hotel Bruges
Novotel Hotel Brugge Centrum
Novotel Bruges
Bruges Novotel

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