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“Novotel Brugge” 5 of 5 stars
Review of Novotel Brugge Centrum

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Novotel Brugge Centrum
3.0 of 5 Hotel   |   Katelijnestraat 65B, Bruges 8000, Belgium   |  
Hotel website
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Hotel amenities
Special Offer
UP TO 30% - EARLY BOOKING
Ranked #35 of 101 Hotels in Bruges
Certificate of Excellence 2014
GreenLeadersBronze level
High Wycombe, United Kingdom
1 review
“Novotel Brugge”
5 of 5 stars Reviewed May 31, 2013

Fantastic hotel. Very clean, friendly staff, excellent location to reach the city center also the train station ( both walking distance even with a 4 year old ), great food. I couldn't praise and recommend it enough.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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1,647 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2013

- good location, central, few minutes walk to Markt/ Burg.
- simple but clean/ comfortable rooms
- friendly staff
- good breakfast buffet
- There is a Carrefour Express over the road for your liquid souvenir requirements

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013

My wife and I and two friends have stayed in the Ibis on several occasions - but this year when we wanted to travel there was "no room at the inn" so to speak so - and as a result we stayed in the Novotel instead. More costly but better facilities and as good - value for money wise - as the Ibis.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 40 cities Reviews in 40 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 29, 2013

Ideally situated, only a few minutes walk from the centre and with a great selection of restaurants all around - not just the standard Bruges tourist fare.

The family rooms work for us as there is a sofa bed with a separate truckle underneath so siblings have one bed each. There is also a small fridge (great for keeping Belgian chocolates and fresh milk from the Carrefour Express across the road). It was sunny so we even tried out the pool. It says it is heated but that wasn't our experience!

Breakfast is also great - typically a bit of a scrum at peak times but dishes were replenished very frequently and there was a huge variety. if you have small children you might want to keep them away from the kids' breakfast table which offers a selection of Smarties, chocolate sprinkles and sugared cereals and chocolate Rice Krispie bars. There were several small children carried away smartly during our few days there when a combination of these things, followed by pancakes and maple syrup or "bacon and sausage like Daddy!" led to cries of "I feel sick!!".

Car parking underneath the hotel was easy and convenient and the rooms were generally quiet - but you might want to specify a top floor room to avoid small children sounding like they are dancing on your head in the early mornings.Getting the shower to activate can also be tricky - ask for a spare towel to hold on and pull out the metal fitting and don't expect kids to do this unaided.

Room Tip: Noise is greatest from rooms above you - go for the highest floor possible to avoid this.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2013

Accor, the parent company of Novotel have decided to replace the china cups in their rooms with cardboard ones. The hotel is great, well located and service is very good. Then they spoil it all with a cheap shot like that. I suspect Accor/Novotel management don't use their own facilities because if they did, they would get short shrift from their wives and partners! All the families we met remarked on it - such a trivial thing yet a perfect indictment of their management attitude. As frequent business visitors, we used Novotel for years but now my wife has totally dismissed them.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luton, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 23, 2013

Excellent location and a convenient and cheap car park next door. (Though we arrived by train so not needed) Hotel is set back from main road so little traffic noise.
Hotel is modern and clean looking lines with an attractive courtyard area between this hotel and its sister the Ibis. Reception staff could be more cheerful and attentive but they were efficient.
Room was as expected for a Novotel, clean and comfortable though the artwork was so disappointing and you could have been in a Novotel anywhere in the world. Given how beautiful the City of Bruges is you would think that they might make the effort to show photographs or even better local paintings by local artists. Certainly there were many examples of talented artists in various outdoor markets in the City. The bathroom and separate toilet were spotlessly clean and the cleaning staff were particularly friendly and cheerful as indeed were the staff in the restaurant at breakfast. Something the reception staff could learn from and emanate. Others have mentioned the paper cups instead of proper cups for coffee or tea. A very silly and annoying economy but easily resolved by taking two cups and saucers from the breakfast area. I am pleased to say they were not taken away each day but rather cleaned if we had forgotten ourselves. Good speed free wifi as all hotels should be but sadly often are not.
The bar area was reasonably comfortable but lacked atmosphere though the staff were mostly helpful and friendly.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zuid Holland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2013

Hotel at a very good location in the nice village of Brugge. The parking just next to the hotel makes it ver easy. Rooms are nice and clean. Bfast good. Front desk may need more smile but all in all was a very good stay. Recommended.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Brugge Centrum

Address: Katelijnestraat 65B, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
#3 Green Hotel in Bruges
#13 Business Hotel in Bruges
#15 Family Hotel in Bruges
#33 Romantic Hotel in Bruges
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Brugge Centrum 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Novotel Brugge Centrum is a 3 star hotel in the historic centre of Bruges, a unique European city known as the Venice of the North. It features 126 comfortable and functional rooms, a bar and restaurant, plus 8 rooms for meetings and conferences and1 large multifunctional room. The hotel is equally suited to business trips and holidays in Bruges with your partner or family, boasting a garden, terrace and outdoor heated pool in summer. Public pay parking available under the hotel. ... more   less 
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Also Known As:
Novotel Brugge Centrum Hotel Bruges
Novotel Hotel Bruges
Novotel Hotel Brugge Centrum
Novotel Bruges
Bruges Novotel

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