Arrived at the hotel to be greeted by a very helpful receptionist and a porter who sorte out our luggage an parked our car for us. Lovely entrance hall, sitting area, dining room. The hall and stairs to the 4 floors are made of marble absolutely beautiful. We stayed in room 31. on arrival at the room as son as we opened the door we could smell cigarette smoke. A big put off to us non-smokers. There was a card on the desk which asked people not to smoke. A bowl of fresh fruit was a nice welcome, it was complimenary too. The bed cover and cushion covers smelled stale. The bedroom itself was a good size but not big enough for 3 of us. There was a portable bed set up in front of the balcony oors which meant we could not open the balcony doors properly or our ensuite bathroom door. The en suite was a full bath with shower over, a great size with really nice quality shower gels etc and plenty of lovely clean towels.
a good size plasma screen in the room and free wi fi ,which was a relief to our 16 year old son! There is a lift to all floors to fit 4 people or 3 with luggage.
The decor throughout is very classy, great colour, and tastefully done. the hotel seemed to appeal mostly to couples as there were no children there apart from our son.
At night there was turn down service , with a lovely note saying have a good nights rst from the hotel owners. The beds were so comfortable, lovely clean sheets and pillowcases.
Breakfast was divine! A bit of everything for everyone..even some Champagne for a Bucks fizz. Lovely atmosphere in the dining room, tables beautifully set out with linen table cloths and silver looking cutlery etc....
The staff are so friendly and so professional. Nothing is too much atall. the night porter was very accomodating who let me wander round late at night to take internal pictures when no one else was about.
The sun deck on floor 4 was great. It gives you a view of the Belfry tower and roof tops.
There are apartments being builtacross the road from the Hotel but in all honesty even though we overlooked them it did not bother us atall. Hotel was in an excellent location, just a couple of minutes walk from the main square where you can hop on a horse and cart ride round the city for 35 euros for half an hour or a boat trip round the canals for 6 euros 70 cents. A word of warning re the boats......they cram as many people in as is physically possible so i you have a bad back like me...it's not the best thing in the wrold and you can't see anything except the head in front of you. Bruges is beautiful but very very commercial. This was our 3rd visit and it gets more so every time. But it's beauty is very captivating.
A really lovely little Hotel which we would stay in again. We left a card with reception re the smell of cogarettes and the room not being big enough for 3 people. We feel this gives them the opportunity to get it right. If we went again and these things had not been addressed then we would address it at the time. Parking cost 20 euros per day in the hotel car park as there is limited parking in Brugges.
Brugges itself is extortionately expensive!!! A light lunch witha couple of small beers was 73 euros. An average small beer is 5 euros. Can of coke 1 euro 80 cents if bought in a shop in a restaurant it was 4 euros!! A small pizza was 14 euros. bearing in mind how rubbish the pound is it was quite an expensive 3 days!
- Official Description (provided by the hotel):
- Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more less
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- Also Known As:
- Hotel Heritage - Relais And Chateaux
- Heritage Hotel Bruges