The best thing about this hotel is definitely the location.
Breakfast is also very good (Continental of course so no full english) and the staff work hard and are pleasant. There are 2 rooms for breakfast and the second is only opened during busy times so it can be a bit busy with just the one room open.
We stayed in a ground floor courtyard room which was surprisingly quiet. The room looked like it had not long been refurbished and was reasonably clean. However a number of niggly things that could easily be rectified if someone took the time. There was no handle on our window so we had to ask reception to help everytime we wanted to open or close the window. They were quite happy to do so but it is an inconvenience. the shower was nice but there was no shelf to put gel or soap on and no rails at all for towels. (they just ended up on the floor!) The rickety freestanding wardrobe doors didn't close very well, there was 2 shelves missing which as there were no drawers in the room was quite a nuisance and the safe was not bolted to the wall or fixed in anyway. We asked the reception why the safe is not fitted they said it would be OK as the crime rate in Ghent is low. Still not very good though. As other reviewers have pointed out there was no tea/coffee facilities in the room, we were told they only supply them in superior rooms. I get the impression they don't have enough to go round!
The last straw for us was when we arrived home I noticed they had charged €10 on my credit card. I e-mailed them to ask what it was for and they replied "Belgian city tax and the travel agent we booked through hadn't included it in our price". No one explained this at check in or when we checked out. We waited when we checked out for 3 or 4 minutes while the receptionist clumsily checked our account and he said nothing to pay all ok. Very suspicious.
- Also Known As:
- De Flandre Hotel
- De Flandre Ghent
- Official Description (provided by the hotel):
- In the historic heart of Ghent, Hotel de Flandre provides tasteful guest rooms and a cozy lounge in a 19th-century building. The authentic halls with their grand staircases have a traditional charm and guests can unwind in the warmly decorated interior. The hotel is situated within walking distance of the city's main attractions. This hotel is the ideal accommodation for both business and pleasure. WiFI is available free of charge. ... more less
- Reservation Options:
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