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“Great Stay!!!!” 5 of 5 stars
Review of Holiday Inn Gent Expo

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Holiday Inn Gent Expo
4.0 of 5 Hotel   |   Maaltekouter 3, Ghent 9051, Belgium   |  
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Ranked #12 of 38 Hotels in Ghent
Brussels
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great Stay!!!!”
5 of 5 stars Reviewed July 1, 2009

I went to the Holiday Inn Ghent Expo last week and had an extremely good experience!!!

After my check-in at the reception (with a smile) I went to my room! The room was clean and spacious (nice bathroom). My colleague reserved a table in the Restaunt. The quality of the food & service was perfect and the restaurant gave me the feeling that I was on holiday in case of a businesstrip! So we drunk some beers in the trendy bar!!!

For Your Info: FREE WIRELESS INTERNET!!!!!!!!!!!!!!!!!!

Shortly: my experience => it was a relaxing businesstrip!!! I'll be back ;-)

  • Stayed June 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review, July 6, 2009
Many thanks for your constructive feedback about our hotel. I was pleased to read that you were satisfied with the service and facilities offered at our hotel.
On behalf of the entire team, I look forward to the opportunity of welcoming you again to our hotel.
Yours sincerely
Léon Raaijmaakers
General Manager
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349 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Brasschaat
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2009

I do not agree with the last review! I stayed at this hotel with my partner and we were very happy that we have chosen this one! Maybe, it is not located in the city centre, but you can take the public transport and it only takes 10 min! The hotel is nice and clean and has a nice open restaurant in the atrium. Food was good and not overpriced.
The rooms are clean and have a flat screen tv, airco and what was very interesting is that internet is free for the hotelguests! Me and my partner had a great stay here! We will surely return!

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review, July 6, 2009
I would like to thank you for your kind feedback on our hotel and that you were satisfied with the service and facilities in the hotel. In particular I was pleased to ready that you are happy with the free internet we provide throughout the entire hotel and the tram station next to the hotel with a direct link to the city centre! On behalf of the entire team, I look forward to the opportunity of welcoming you back to our hotel.
Yours sincerely
Léon Raaijmaakers
General Manager
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Amsterdam, The Netherlands
Top Contributor
104 reviews 104 reviews
101 hotel reviews
Reviews in 74 cities Reviews in 74 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed June 16, 2009

Location is next to the Expo and Ikea, close to the highway. Good business hotel, not close to the city center. Good rooms, restaurant is above average (diner and breakfast). Very friendly staff. Paid parking...

  • Stayed June 2009, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review, June 22, 2009
Thank you so much for your feedback and for taking time taking the time to post your comments on your stay in our hotel.

With reference to you feedback about the paid parking, we understand that the car park fee might have been a cost that you did not expect. It is however necessary to invest in the maintenance and safety of the car park and therefore we charge our customers for this extra service. We hope however that this will not prevent you from visiting our hotel again in the future.

Yours faithfully Léon Raaijmaakers
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Kettering
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 31, 2009

We arrived having negotiated the roads which seemed to take us round in circles!! Great location though, across the road from IKEA and 5 mins walk from the tram station, so really easy access into Gent centre.
Reception were really helpful and when we requested extra pillows these were ready and waiting for us when we returned to the room.
Like a lot of hotels it doesn't look too promising from the outside but, the atrium, which houses the restaurant and bar is lovely. The family room was fine- for our kids the sofa bed was a little small as the youngest morphs into a starfish when in bed!! But that is our problem rather than the hotel's!! Tea making facilities were great, the first out of 3 hotels we stayed in across europe to have them.
Overall a really good choice, only 15mins to the centre by tram and then easy access onto the motorway- perfect.

  • Stayed May 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review, June 16, 2009
Many thanks for your valuable feedback!

As recently new roads have been added around the hotel, I can imagine that you initially had to drive in a circle. Please take note that after your visit, again additional roadsigns have been placed signposting the Holiday Inn Gent Expo!

I am happy to read that you were overall happy with the service and facilities at our hotel.

On behalf of the entire team, I look forward to welcoming you back.

Yours sincerely

Léon Raaijmaakers
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Gloucester
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 14, 2009

Located on an exhibition centre site, which is a bit of a concrete desert, the saving grace for us tourists is the tram link to the centre of Ghent - quick, cheap and frequent. We specifically did not want any city-centre driving so the location directly off the motorway was an attraction - and easy to find: follow the road signs for "Expo" then for "Hotel". Not impressed with having to pay for parking in such an empty, out of the way place but we knew about the charge when we booked.

I guess it's a typical business person's hotel - fine by us for a short (one night) stay. Helpful, efficient English-speaking staff (no problem checking in a little early) offered us a useful guide and map of Ghent without being asked. We didn't eat in but breakfast looked good (our room overlooked the atrium/restaurant). If you want to eat cheaply, you can pop across the car park to the cafe in Ikea (hey, it's part of the fun!).

The room was a good size, clean and air-conditioned. Not sure about the bed - unusually, neither of us slept that well. Good value too: reduced rates were readily available for booking a week or so in advance - I guess this depends on what's taking place in the Expo at the time.

  • Stayed May 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review, May 19, 2009
Many thanks for your comments. Next time, I can recommend you should certainely try our restaurant for dinner. Please take note that our matrasses are of Holiday Inn's high standard!
I am pleased to read that you also made use of the excellent tram connection to the centre of Ghent.
It's so much easier than driving into the centre of Ghent and trying to find you way in the one-way traffic. This can be difficult as Ghent is a truly medieval city with a lot of small one-way streets.
On behalf of the entire team, I look forward to welcoming you back to our hotel.
Yours sincerely
Léon Raaijmaakers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Gent Expo

Address: Maaltekouter 3, Ghent 9051, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Ghent
#6 Luxury Hotel in Ghent
#8 Family Hotel in Ghent
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Gent Expo 4*
Number of rooms: 169
Official Description (provided by the hotel):
FREE USE OF BROADBAND INTERNET IN THE ENTIRE HOTEL!Holiday Inn Gent Expo is a 4-star hotel with an entirely refurbished Atrium which is ideally situated at the crossing of the major European motorway junction (E40-E17-A17) at exit 14 - Expo and next to Flanders Expo and IKEA Gent. Furthermore hotel Holiday Inn Ghent Expo is connected with the historic city centre of Ghent: the tram stop is located at 100 metres from the hotel with a link of every 10 minutes to the city centre. This Holiday Inn hotel in Ghent is centrally located for business as well as for tourists exploring Flanders. All 169 comfortable spacious hotel rooms have double glazed windows and are air-conditioned, equipped with minibar, LCD flatscreen TV and coffee & tea making facilities. The eye-catching Atrium, under a huge glass roof and glazed elevators, is the heart of the hotel. Here you will find our trendy Atrium Restaurant with a unique design. The cuisine is contemporary, associating light and refined meals with inventive Belgian flavours. The Lounge Wine Bar is the meeting point in the surroundings. The atrium, bar, lobby and meeting rooms offer free wireless high speed Internet (WIFI)! Looking for a meeting place in Gent? Holiday Inn hotel Ghent offers 9 meeting rooms with natural daylight. ... more   less 
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Also Known As:
Holiday Inn Gent Expo Hotel Ghent
Holiday Inn Ghent
Ghent Holiday Inn

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