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“Some concerns” 2 of 5 stars
Review of NH Gent Belfort

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NH Gent Belfort
4.0 of 5 Hotel   |   Hoogpoort 63 | City Center, Ghent 9000, Belgium   |  
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Ranked #7 of 38 Hotels in Ghent
Sydney
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
“Some concerns”
2 of 5 stars Reviewed November 12, 2013

While the bed comfort and room size was good, I experienced some concerns with this hotel.

- the laundry service is expensive and one of my items (jeans) was never returned and another co-travelers shirt was ruined.
- extremely slow service on 7am Saturday checkout despite 3 reception staff on duty, none of whom seemed interested in serving me. By then my airport transfer was already waiting and the staff member seemed to find it to challenging to process the charges to my room on another credit card so I paid cash. After check out the room charges have subsequently been also charged to the credit card held on file (so 100 Euro - charged twice!)
- the plug in the sink in my room seemed to be blocked for the entire stay.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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929 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wesley Chapel, Florida, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 9, 2013

We stayed here for 8 nights in October. Easy to get to from the train station via # 1 tram. Right in the heart of Old Town. Just 2 blocks from Korenmarkt and close to everything in Ghent. The staff was very friendly and cordial. Always willing to help. Rooms were large and spacious and very clean. Bath was enormous. We had a superior room and loved it. Breakfast buffet was beautiful but very pricey. Reasonable on Sunday though. 17 euros I think. Comfortable lobby. We used Ghent as our base for side trips to Brugge, Antwerpe and Brussels. About 30 minutes by train to each. However, I think we found that we perferred Ghent.

Room Tip: Courtyard rooms were quiet. Streetside rooms have a better view but early a.m. deliveries trucks ar...
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Annapolis, Maryland, Usa
1 review
5 of 5 stars Reviewed November 9, 2013

The NH Gent Belfort is centrally located in the city, with easy access to many shops and restaurants. The hotel lobby is comfortable, the staff is friendly, and the breakfast buffet is comprehensive. My room was large, well equipped and clean. Although I was in Gent for only one night during a business trip, I enjoyed my stay at the NH Gent Belfort and recommend it to others for business or pleasure.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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Gold Canyon, Arizona
Top Contributor
97 reviews 97 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 4, 2013

We upgraded (for 15 euros) to an executive room and were happy with the added space. The location was central to all of the sites and good restaurants but this is a chain hotel so don't expect the character that you might get at one of the smaller hotels in the historic area of Ghent. They just upgraded the tv's to large screen, HD quality. They were a bit slow with replenishing the breakfast items so we ended up getting to breakfast well before 9am to ensure a full selection. The staff was friendly but the front desk did not seem to want to offer much guidance for sightseeing or restaurant recommendations. The front desk does have complete city guides, maps and the city access cards for sale (admission to all the sites and transportation). We relied on trip advisor for restaurants and were not disappointed. This was a lovely city and we enjoyed our long weekend there.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Northamptonshire
Top Contributor
111 reviews 111 reviews
33 hotel reviews
Reviews in 55 cities Reviews in 55 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 3, 2013

The hotel is in a great location. The rooms are spacious but I was disappointed with some detail that might indicate a degree of complacency. My room was not serviced (apart from replenishing the coffee) and I noticed paper clips in the corridor, clearly missed by the house keeping staff. There are plenty of restarants nearby for dinner. As others have said, the rooms need some refreshing.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Luxembourg City, Luxembourg
Top Contributor
182 reviews 182 reviews
55 hotel reviews
Reviews in 45 cities Reviews in 45 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed October 30, 2013

Smooth check in. Executive rooms are spacey and modern. Very small tv, too far from the bed. Very nice bathroom. On Sundays the restaurant is closed, but a lot of choice nearby at little walking distance. Breakfast very good. A good gps is necessary when arriving by car. Excellent price/quality

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 29, 2013 via mobile

Great location for exploring the wonderful city of Ghent. Car park available under the hotel and at 15€ a night a reasonable price to pay for the convenience. The room was clean and well maintained with a comfortable king bed. Breakfast was a mixed experience with Sunday morning being very challenging due to overcrowding. The hotel advised its guests to eat early and it was clear that they struggled to cope with the large number of people. When less busy the food was allowed to stand for too long, e.g. the scrambled eggs and bacon were both overlooked.
Overall we would certainly recommend this hotel.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Gent Belfort

Address: Hoogpoort 63 | City Center, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Ghent
#5 Business Hotel in Ghent
#6 Romantic Hotel in Ghent
#6 Family Hotel in Ghent
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Gent Belfort 4*
Number of rooms: 174
Official Description (provided by the hotel):
There is a hidden treasure tucked away in the heart of Ghent. Within this charming medieval city, standing in the shadow of the Town Hall, NH Gent Belfort waits for you to discover the riches it has to offer. ... more   less 
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Also Known As:
Nh Hotels Ghent
Nh Gent Belfort Ghent

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