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“Didn't Realize There Was No AC” 3 of 5 stars
Review of The Moon Hotel

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The Moon Hotel
2.0 of 5 Hotel   |   Rue de la Montagne 4/bis | Brussels, Brussels 1000, Belgium   |  
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Hotel amenities
Ranked #128 of 195 Hotels in Brussels
Reston, Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Didn't Realize There Was No AC”
3 of 5 stars Reviewed May 26, 2014

This hotel is in a good location and for what it is, it wasn't terrible. However, I have 2 main complaints: first off, there was no AC which I didn't not know when I was booking (could've sworn it said there was AC) and the days we were there it was hot so the room got a little uncomfortable. Also, the safe in our room was locked still (from the previous guest I think) and when we asked the front desk about it they just told us that they could not do anything about. That coupled with the fact that someone came in everyday to clean up made me a little bit uneasy. Otherwise, 3 night stay was ok. Bed was clean and comfortable (aside from being hot) and the room was spacious enough for 2 people. I would not stay here again because of the lack of AC and non-working safe.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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185 reviews from our community

Traveler rating
    23
    69
    63
    14
    16
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13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Phoenix
Top Contributor
107 reviews 107 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 16, 2014 via mobile

Make no mistake with the rating, this is a fine economy choice. Very basic with a great location and a great price. But economy hotels cannot rate higher than a 3 overall. Barebones efficient and a great value. Everything else in town is at least 70 Euros more expensive pet night. Easy check in. Great choice of you want location and savings.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
São Paulo, Brazil
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 13, 2014

Brussel is one capital with small town atmosphere, this hotel was one nice surprise, okay it have only bedroom that is permitted to smoke, small private wc, so simple breakfast but it has more benefits than bad things, first of all it is near to the central train station, the best restaurants, beer stores, the sightseeing places and Pubs with wonderful draft and bottled beer. Ah! The chocolate stores, squares and museum too are not more far than 6-7 blocks. And for my last surprise, the megabus to london was 2 blocks from the hotel

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Milan, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2014

Perfect location, right next to main city train station and city metro service. Light breakfast included! Wifi included, good service! Few complaints given the low rate, but bathroom could definitely be cleaner.

Stayed March 2014, traveled with friends

Review collected in partnership with BudgetPlaces

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Alexandria, Egypt
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 10, 2014

I stayed at this hotel for two nights beginning of April, the location of the hotel is just great,200 meters from Central Station, 50 meters from Grand Place and the hotel itself is in a big square full of action day and night.
The price was around 70 Euros per night which is a real bargain if you know that next door hotels IBIS, Novotel and Best western are not less than 150 euros per night, plus the room has a private bathroom which was not easy to find in a budget hotel in Brussels.
Also the price is including breakfast and internet which also being charged in Brussels!!
My first shock was that the room is in the back of the hotel and have no view , just a window on the back of next door restaurant kitchen, I asked them to change the room but they said the hotel is fully booked, and also told me that my room is larger than rooms on front side, so you would trade something for another.
The room was suitable for a single person, very basic amenities, or less than basic, they use blankets instead of quilts which is a bit wired, the bathroom was OK, but it has a bathmat that was not changed may be for a month or so!
The hotel staff were OK, but I did not get too much contact with them.
The room had a TV and good internet connection.
The breakfast was exactly some cheese, bread, croissant, cereal , coffee, tea and orange juice, it is just fair to be free, but again remember most hotels in Brussels charge for breakfast.
Any way, the hotel is suitable for one or two nights if you just need a bed, but don't expect too much.

Room Tip: Rooms in the back of the hotel with no view has the number 5, so 15, 25, 35 etc., if yopu want a vie...
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Valletta, Malta
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 24, 2014

We've spent 2 nights last week at this hotel. The room was small, but clean. The same with the bathroom. The location is ideal. We didn't want breakfast in the hotel, we went out to enjoy in one of many small bars and restaurants around the hotel. We sat in the morning sun, sipping our morning coffee and waffles and watching passers-by. The Grand Place, the Central Station, the shopping area, 'Hop-on Hop-off' terminal - all 2 minutes away.
Great location, can't expect more for that money.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 21, 2014

We just came back from staying at this hotel. We thankfully printed a map off to find the location which was in the centre of some restaurants and just off the Grand Place. We were pleasantly surprised by how good the location was! It meant we could go out exploring in the evening and not feel like we had a long and unsafe journey back to find our hotel. The check in was easy and quick. Room was the size of a bedroom, no thrills and a small bathroom. It was clean and the hot water worked. The room was very cold, but once we worked out how to use the heating in the bedroom it was much better. Luckily we were very tired as it was quite noisy at nighttime with the restaurants clearing their tables and putting them away overnight. The breakfast was basic and basically 1 croissant and 1 pain au chocolat per person as we went down at 8.30 and that was only what was left. Hope no one else went down after us as it didn't seem like there were any staff to do top ups. All in all, great location, but very basic.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Moon Hotel

Address: Rue de la Montagne 4/bis | Brussels, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Hotel Style:
Ranked #128 of 195 Hotels in Brussels
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Moon Hotel 2*
Number of rooms: 17
Reservation Options:
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Also Known As:
Moon Hotel Brussels

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