We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Run” 1 of 5 stars
Review of The Moon Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Moon Hotel to your Saves list
The Moon Hotel
2.0 of 5 Hotel   |   Rue de la Montagne 4/bis | Brussels, Brussels 1000, Belgium   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #125 of 194 Hotels in Brussels
Davenport, Iowa
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Run”
1 of 5 stars Reviewed September 14, 2012

Yes the location is perfect as long as the location is NOT in a room. I don't know who they paid to write those glowing reviews but I am pretty sure there must have been some coercion, or they are offering rooms to the homeless in exchange for the review if they aren't paying for them.

If you can cancel your reservation do it. If you cannot cancel, consider sleeping outside or under a bridge, tree, bush, in the metro station, or anywhere else that may provide cover.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

211 reviews from our community

Traveler rating
    25
    78
    76
    15
    17
See reviews for
18
75
28
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sao Paulo
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 11, 2012 via mobile

Location is perfect. Very central. But a little hard to find because it is only a small door near a restaurant.
No elevator and room is very small.
Bathroom was clean and breakfast was ok. Nothing especial.
But the bad part is the noisy at night. As it is near the square, trucks come all night to refill restaurants.

  • Stayed April 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 27, 2012

A perfect location - a short walk between both central station and Grand Place (the center of town).

Stayed here for one night as a student on a budget.

Clean and decent - but not fabulous (hence why it is so cheap).

No elevator, so you have to appreciate climbing stairs.

We had an awesome view of the square, with lots of things happening in it.

Pretty good bang for the buck here, especially considering the awesome location. I'd stay here again.

Room Tip: If possible, get a room facing the square.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Top Contributor
74 reviews 74 reviews
46 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 10, 2012

Having read all the (mostly positive) reviews of The Moon, I decided to give it a try. I was in Brussels for only two nights on a brief trip to attend a meeting there. The location is, indeed, fabulous, both with regard to the access to the central station (and thus the airport) and the sights to be seen and the moules to be eaten. As for the European capital where most of the meetings would be held, it's a healthy 20 minute walk in the morning. So no complaints on that front.

Where I was less than satisfied was the hotel itself. Well, it's a typical independent small hotel found in many cities in Europe. The room was quite shabby and I had a hard time getting the door to lock (at one point, some distracted neighbor actually opened it while I was inside); there's no elevator, so dragging any heavy items up the narrow staircase is a bit of a challenge; while the reception staff wasn't as bad as some reviewers have suggested, they were clearly no hotel professionals.

In sum, if your priority is to stay in a super convenient location and you don't care too much for the room comforts, then The Moon is an option. Mind you, it's no cheaper than the more comfortable standard chain hotels in the area, including across the same square.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 6, 2012

Just stayed here. Great location. Right beside Central Railway Station overlooking
a very busy square with plenty of activity about. lovely bars and restaurants in the area.
Hotel was clean cheap and cheerful. Breakfast was basic but okay. Staff were friendly.
It would be okay for a night or two but not for a week as there was no seating lounge or bar.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2012 via mobile

We loved walking out of the train station into a charming little square and finding our hotel within a minute. There was a craft fair on the square that held our attention. The staff was efficient and the breakfast was very basic but adequate. Our triple room was acceptable, clean, quiet, but with low lighting. The wifi is excellent. We were thrilled to be able to walk to all our destinations. A decent price for the accomodations.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 18, 2012 via mobile

This was an ok hotel. You pay for location. Just 2 minutes from the central station and plaza espana, I'm not sure you can beat the location for the price.

The rooms are basic. Not terribly small nor spacious, they do the job if you are not planning on hanging out in the hotel too much.

Towels are provided which, is nice.

The staff is not by any means very helpful. In fact, i think one of them went out of their way not to help me. I asked for a restaurant recommendation and he said he could not give me one. There are many restaurants nearby and I would have believed him if he had said the one next door is the best in Belgium !

He sat chatting with his friend and seemed terribly annoyed when he had to get up to attend to anyone. They were also out of maps.

The gentleman the following morning was much more accommodating but overall I was less than impressed considering many Belgians seemed to be very friendly !

There is no lift ! I knew this beforehand but it truly is a pain.

The wifi is very good and works in every room on every floor !

You are allowed to smoke in the rooms and unfortunately the smell lingers.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Moon Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Moon Hotel

Address: Rue de la Montagne 4/bis | Brussels, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Hotel Style:
Ranked #125 of 194 Hotels in Brussels
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Moon Hotel 2*
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Orbitz, Hotels.com, Despegar.com, HostelWorld and HostelBookers so you can book your The Moon Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Moon Hotel Brussels

Owners: What's your side of the story?

If you own or manage The Moon Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.