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“Uber Cool Chain” 4 of 5 stars
Review of Ibis Styles Brussels Louise

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Ibis Styles Brussels Louise
3.0 of 5 Hotel   |   Avenue Louise 212 Brussels, Brussels 1050, Belgium   |  
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Ranked #95 of 195 Hotels in Brussels
Bath, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Uber Cool Chain”
4 of 5 stars Reviewed 4 weeks ago

I had never stopped in an Ibis Styles Before and I have to say I was impressed. The reception stuff were very helpful but also very knowledgeable about the area and made a great restaurant recommendation. The room blacked out well and was quiet despite being right next to the lift shaft. Breakfast was a little short on hot options but was plentiful. I guess my one comment would be that if you are going to put a nespresso machine in the room (which I like) with a tray capable of holding six cartridges....only putting two in looks a bit cheap.....and could we have a tea option. Don't let this one small gripe put you off a great gateway to the city.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROUMA O, General Manager at Ibis Styles Brussels Louise, responded to this review, 2 weeks ago
Dear Ali L,

We want to thank you for your very nice comments about your stay in our hotel. We are delighted that you appreciated your stay so much and we are looking forward to see you again !

Regards

Olivier Rouma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
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    28
    15
    5
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 4, 2014

Had a 3 night stay in Brussels in October at what use to be the White Hotel and still has a major white feel to the rooms and reception.
My room was large, clean with a comfy bed and flat screen TV.
For the price and staying in a very popular area, the hotel is good value, my only negative is the breakfast which I would like to see more options, but on a positive point you can pick up a coffee at anytime during the day or night for free and plenty of seating if you don't want to sit in your room.
Good location for the 93 and 94 tram, plus only a 5 minute walk from a popular area with plenty of restaurants to choose from.

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROUMA O, General Manager at Ibis Styles Brussels Louise, responded to this review, November 12, 2014
Dear RoyFod63,
We would like to thank you for your comments and are pleased that you enjoyed your stay with us.

Concerning our breakfast, we do our best to meet everyone’s taste and we are sorry that it wasn’t entirely to your appreciation. Nonetheless we definitiely hope to see you again in the future !

Regards

Olivier Rouma
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London, United Kingdom
Top Contributor
74 reviews 74 reviews
38 hotel reviews
Reviews in 34 cities Reviews in 34 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed November 4, 2014

Not sure what to make of the whole experience, I think "mixed feelings" would be the best description.

Location definitely a plus, as it's on Avenue Louise with good transport links.

The design is a mixture of wannabe-designer style, simple IKEA-type furniture (lots of white!), and 1960s/1970s architecture - small shabby lift, old windows, thin walls.

The room was spacious and clean, but the window did not close properly (there was a temporary latch screwed onto it), the room nextdoor was behind such a thin wall I could hear them cough - and party - all night. There was a large group of British teenagers at the hotel at the time of my stay and they were quite loud - thin walls did not help - which ruined my sleep.

The breakfast selection was good, and there's free coffee all day as well :)

The receptionist was very apologetic and gave me a discount as well, but I don't think I will be back at Ibis Styles Louise too soon!

  • Stayed October 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROUMA O, General Manager at Ibis Styles Brussels Louise, responded to this review, November 12, 2014
Dear Melafafon,

We are sorry to hear that your stay didn’t meet all your expectations. It is a pity that the uncivility of some of our guest prevented you to have a good night sleep. Did you contact the reception about it ?

If so my collegue would have definitely intervene. Please know that we are also working right now on improving the insonorisation of our hotel. Maybe this will convince you to give us a second chance, especially since you appreciated our breakfast and other services ? We certainly hope so !

Regards

Olivier Rouma
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Bradford, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 21, 2014

We arrived at this Hotel on 13/10/2014, and asked the price for the night, we were quoted 109 euro plus extra for breakfast. We were given our room keys the rooms were very nice. We went out for an evening meal and came back to have a drink in the bar. A bar if you can call it th We What bar runs out of beer when only 5 people in there and after one drink each. The frosty faced women couldn't be bothered to do anything about it. We went to our room and i had a shower, OMG the water would not drain away, and the drain started to bring up dirty water. We sent for a night manager. He asked us to leave it till the morning. I was fuming the floor was swimming and my shoes and clothes we wet due to no hooks in the bathroom. We had to mop up the water and put the towels in the shower, hence my hubby couldn't shower the next day. Breakfast. no teaspoons, plates and egg cups to be told they were in the dish washer. On leaving the cost of the room went up by 34 euro. I asked to see the manager who was not there, the guy on reception rang him and he said he was still at home. But all was not lost the man on reception was a star, he knocked 100 euro off the bill ,and i was very happy with that. Thank god they have one member of staff that a credit to them.

Room Tip: Don't go there.
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROUMA O, General Manager at Ibis Styles Brussels Louise, responded to this review, October 30, 2014
Dear Christine P.

We thank you on your comment about your stay. We are truly sorry that your experience did not meet your expectations, and we can assure you that this doesn’t reflect the usual hotel’s standards.
We took everything you said into consideration and will address it to the specific departments. We are definitely committed to improve whenever it is possible and comments like yours help us to maintain that quality.
We hope this experience will not prevent you from visiting us again in the future.

Regards

Olivier Rouma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague
Top Contributor
63 reviews 63 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 7, 2014

Everything seems to be white in this hotel, the rooms on the top floor have a small terrace overlooking Avenue Louise that could be terrific in summer, the lobby and restaurant have a trendy touch. The room was fairly quiet.

  • Stayed October 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROUMA O, General Manager at Ibis Styles Brussels Louise, responded to this review, October 27, 2014
Dear Tomas O,

Thank you for your nice comment on our hotel.

The previous name was indeed the White Hotel, which explains the abundance of white everywhere!

Don’t hesitate to ask again for the top floor room during your next booking and we’ll block it for you. We are happy that you enjoyed your stay and hope to see you again soon.

Regards

Olivier Rouma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallinn, Estonia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 28, 2014

Location of this hotel is very good. Hotel rooms are clean and nice (white color makes room look positive). Also hotel is quiet (at least in my room I didn't hear noises from street). I would have liked a little bit more rich breakfast, but it was still ok and a good start for the day.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROUMA O, General Manager at Ibis Styles Brussels Louise, responded to this review, October 7, 2014
Dear Risto H,

Thank you very much for your kind and positive review on our hotel, encouragement like yours are always welcomed.

We hope to accommodate you again soon !

Olivier Rouma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Brussels Louise

Address: Avenue Louise 212 Brussels, Brussels 1050, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #95 of 195 Hotels in Brussels
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Brussels Louise 3*
Number of rooms: 61
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