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“Comfortable, Modern and Great Value” 5 of 5 stars
Review of Sandton Hotel Pillows Brussels

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Sandton Hotel Pillows Brussels
4.0 of 5 Hotel   |   Place Rouppe 17, Brussels 1000, Belgium   |  
Hotel amenities
Ranked #18 of 194 Hotels in Brussels
Certificate of Excellence 2014
Dublin, Ireland
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
“Comfortable, Modern and Great Value”
5 of 5 stars Reviewed May 3, 2014

Stayed here last month with my husband. The hotel itself is really nice. The decor is a mix of modern and traditional. Lots of fun and interesting textiles and wallpaper. Our room was really comfortable and very well maintained. Really great shower, brilliant water pressure! Great range of TV channels to choose from, and there was a UK/IRL socket adapter in our room which was very much appreciated as we realised when we arrived that we had forgotten ours. Good location for travelling around Belgium, situated near both Midi and Central stations. 10 minute walk from town/city centre in nice safe/quiet area. Would definitely return to the hotel when staying in Brussels and would recommend to a friend.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review, May 4, 2014
Dear Emma,

I would like to thank you for writing down your positive review on Tripadvisor. Great that you appreciated so many elements in our interior! I am glad the room and bathroom were at your convenience. You're right, the hotel is indeed located in between of Central and South/Midi Station, which makes it a great location for exploring Brussels and other Belgian cities.
It would be a pleasure to welcome you at the Pillows Hotel if you travel to Brussels again.
And ofcourse, thank you for recommending us!

Natacha Gillain
Front Office Employee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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437 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Birmingham, United Kingdom
Top Contributor
99 reviews 99 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 23, 2014

Stopped here for 3 nights with friends and had a good all round experience. Lots of positives with it being a 10 minute walk to the mannequin de piss and the grand place, 15 minutes to the gare du midi etc. It has been modernised recently and it is clean and modern throughout. The rooms are equipped with everything you need including a great shower and comfy bed.
Breakfast is a help yourself affair again with everything you could want. If need anything else then you are seriously fussy!
It was perfect for what we wanted - good value, location, clean and simple.
A few cons included not being able to get a cocktail from the bar at 7.30pm because the barman 'wasn't on'??, breakfast staff not being particularly attentive and the pillows being too soft for our liking. Certainly only minor things and I would happily stay there again.

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterHesp, Guest Relations Manager at Sandton Hotel Pillows Brussels, responded to this review, April 28, 2014
Dear flashman232,
Thank you so much for taking the time to share your experience at the Pillows hotel with other travellers. We appreciate your positive feedback and are really glad you enjoyed our central location and room amenities. I will make sure to inform the bar and breakfast team about your remarks. Constructive feedback is always encouraging our team to improve the quality of our services.
We look forward to welcoming you again soon at the Pillows hotel!
Natacha Gillain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 17, 2014

On a mid week .weekend visit . we found the hotel we had booked in did exactly as it said on the tin .It was quirky , trendy, friendly, so clean in all areas. Our room was bright but not so startlingly modern as the rooms downstairs , really nice . The staff were helpful and we asked them to tell us where to find a typical Belgium restaurant , they did and it was so good we ate there twice,and their advice to get there early was correct as it was full straight after we sat down .It was an easy walk to Grand Place , beautiful, and we were happy to look at all the corner shops and coffee bars we passed on the way . The breakfast room was beautiful , the food available amazing , cheeses , hams and meat , fruit , yoghurts ,cereals , coffee and tea on one table , lovely breads on another and hot food at the end . You could have , eggs , any way , sausages , mushroom ,fish , chicken balls , tomatoes , oh I will stop , I am feeling hungry just remembering,one of our party fancied an omelette and it was perfect , made fresh in minutes.This hotel made our visit complete and we would have no hesitation in staying there every time we visit Brussels , try the beds it is hard to get out.

Room Tip: All rooms good , quieter at back in the early morning, but very little noise any where.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review, May 4, 2014
Dear Elizabeth,

Thank you so much for taking the time to share your thoughts about the Pillows Hotel with other travellers. I am glad everything was at your convenience during your stay in Brussels. Your nice words are a reward for the Hotel and I proudly shared your experience within my team. I am delighted to read that you enjoyed the variety of our breakfast so much, as well as my helpful reception staff.
Thank you again, and I hope your next visit to Brussels will be as memorable as the first one!

Natacha Gillain
Front Office Employee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
298 reviews 298 reviews
14 hotel reviews
Reviews in 44 cities Reviews in 44 cities
251 helpful votes 251 helpful votes
4 of 5 stars Reviewed April 14, 2014

Stayed here over the weekend, just back, can say the Hotel is brilliant, quirky, very trendy.
Walk from station to Hotel is fine, 15mins, and the walk is "not" through a rough area, it is made up of mainly Arabic coffee and mini market/corner shops, a little like Edgware Road in West London, its fine, although please note on a Sunday it is VERY busy with lots of Street markets selling Arabic and African wares, not ideal with a suitcase!
Once at the square where Hotel is situated, we could see it was good area, and quiet, situated approx 10/15mins slow walk from Grand Place, square has four bars and a Michelin Star restaurant.
Hotel is newish, rooms very clean, bed "uber" comfortable, x2 excellent nights sleep with window open - Square quiet, no bath, but very good spacious shower.... we stayed in 402 and it was great, directly over looking the square.
Staff very friendly, breakfast a mix of continental and British, but overall good, Sebastian in the bar in the evening, is courteous, polite and a credit to the Hotel.

Room Tip: 402 is big, with separate toilet and shower room, shower is big enough for two. Room overlooks main...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

Our 1st time in brussels and have to say wot a lovely place. The hotel itself was so stylish and quirky. We had the top room 502. Room was stunning and as it was my boyfriends birthday they had a nice wee card on the bed wishin him a happy birthday. The reception staff so nice and friendly. Only a 5 mins walk from grand place with loads of wee bars and restaurants. Beautiful place and the hotel made our stay pleasurable. Will defo return to brussels and stay in the sandton pillows :) xxx

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 31, 2014

This hotel was stylish & pretty and the room itself is of decent size. I must highlight that the bed was so comfortable that we slept like babies and woke up fresh after an eight hour sleep (my BF has insomnia & I am a very light sleeper)! The location is very convenient too, with a 3 Michelin star restaurant next to it and few other dining options alongside with 2 bars. Just a mere 3 - 5min walk to the tram stop. The reception staffs were helpful as well and our overall experience with this hotel is very pleasant.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leuven, Belgium
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 23, 2014

We stayed here for one night. Good location on square in relative rough neighbourhood.
10 min walk to centre, station. Street noise and airplanes during night bit irritating.Very friendly staff. Very clean,odourless room, no bath but only shower, extra shelf in bathroom would be handy when staying for longer periode. Very good, large and wide bed. Breakfast no too much choice but what's on offer is very tasty, good quality.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandton Hotel Pillows Brussels

Address: Place Rouppe 17, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Bar / Lounge Room Service Wheelchair access
Hotel Style:
Ranked #18 of 194 Hotels in Brussels
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sandton Hotel Pillows Brussels 4*
Number of rooms: 45
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