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“Great staff!” 5 of 5 stars
Review of Brussels Marriott Hotel Grand Place

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Brussels Marriott Hotel Grand Place
4.0 of 5 Hotel   |   Rue Auguste Orts 3-7 / Grand Place, Brussels 1000, Belgium   |  
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Ranked #37 of 194 Hotels in Brussels
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Great staff!”
5 of 5 stars Reviewed February 14, 2014

The hotel itself is nothing really special, but the staff is absolutely fantastic! Hamid-James behind the front desk was incredible as were Stephanie and Aileen behind the bar. The rooms were nice enough and the bed and pillows were *so* comfortable! The location is excellent for a little sight-seeing after business is done for the day - literally hundreds of restaurants and pubs to choose from, as well as the obligatory Belgian chocolate stores :) A very nice place to stay - largerly due to the wonderful staff! Great job, Marriott!

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,468 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 10, 2014 via mobile

We booked the Marriott as part of a Eurostar deal.

The location in right in front of Bourse station (a few stops from Gare du Midi (where the Eurostar arrives). This was easy to get to.

It's also crazy close to a numbers of great places like Grand Place, Mannekin Pis, 't Kelderke restaurant, Galeries Royales Saint-Hubert, A la Mort Subite, various chocolatiers and beer stores, Belga Queen, Zinneke Pis etc.

The room was clean. Staff were friendly and helpful. Nice shower and bed; that really matters to me as I don't spend a lot of time in the hotel room when on vacation. The climate control was a bit out and the room was a bit warm. Nothing an open window couldn't sort out though :)

We had breakfast downstairs which was good. Its buffet style with plenty of options available including a waffle making station.

It's a well known franchise so you can't really go wrong.

Stayed February 2014, traveled as a couple
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Athens, Greece
Top Contributor
59 reviews 59 reviews
31 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 8, 2014

During my stay in Belgium, had a business dinner with my boss in the restaurant of the Marriott Hotel, and had the best steak I ate in North Europe. A Scottish guy had served us there and he was so helpful in the menu. I chose according to his recommendations and I didn't regret at all. It was amazing food.

Room Tip: If you are in Brussels, don't miss to eat there!
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2014

We had a great seven night stay. The staff was personable, knowledgeable and professional! The rooms were well appointed and the bed heavenly. The bathtub was long and luxurious, took a bath every night. The hotel is in the perfect spot! It is like twenty feet from a metro, a block each way is a grocery market. It is two blocks from the Hotel de Ville. Our room faced the Bourse. The Executive suite is AWESOME! It had hot and cold food that was excellent, wine, beer, sodas, juice, you name it. There were a couple of computers to conduct business and print up boarding passes. The only drawbacks are the loud and I mean very loud carousing all night long especially on the weekends. The jackhammering going on to remodel the McDonald's was crazy loud. We were on the first floor and it was under our room.

But over all, I would give this hotel an A+!! Thanks a million for making our stay fabulous!!

Room Tip: Rooms facing Bourse will be loud.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Positano, Italy
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 1, 2014

I've stayed over ten times at the Brussels Marriott Hotel but I have never had a Wow Experience. The hotel is located just off the Grand Place. Many restaurants, bars and shops can be found here. The hotelrooms are typically Marriott, good beds, good seating but an average bathroom. The majority of the rooms has almost no view, just buildings. The Midtown Grill restaurant is amazing, great steaks! What I dislike about this hotel is that as an Elite Member I have never ever had an upgrade. In other Marriott's or Renaissance hotels I Always get an upgrade to a suite or something suitable but here they just put you in a regular room with no view!

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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PanosZer, Front Desk Manager at Brussels Marriott Hotel Grand Place, responded to this review, February 3, 2014
Dear Jumeirah23 ,

We would like to thank you for taking the time to share your feedback about your stays with us.
We are happy to see that you enjoyed our central location and our restaurant!
Regarding your note about the rooms provided, we always try to offer to our Elite members an upgrade at least to the next room category available.
Could we kindly ask you to contact us at mhrs.brussels@marriott.com and provide us more information about your stays?
We will also add to your profile that you prefer having a room facing the front side of the Hotel rather than our courtyard.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cesky Krumlov, Czech Republic
Top Contributor
133 reviews 133 reviews
34 hotel reviews
Reviews in 50 cities Reviews in 50 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed January 30, 2014

I was staying here for business and after a long day was treated to a suite upgrade.The receptionist was very friendly and helpful. The communal areas are good, although the executive lounge is not as well stocked as in some other Marriott hotels.

My room was very spacious and comfortable with fast internet connection. The location is very good in relation to my office and easy to get a ride to the centre of the town either by closely located public transport or by taxi.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita Falls, Texas
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 27, 2014 via mobile

I visited Brussels on December and we were trying to get to stay in a central location. This hotel is in a perfect location is you are coming by train. The metro will stop in less than 1/2 block from the hotel. And if you are taking a flight the station for that train is less that 10 minutes walk. It is a great location. 2 blocks from the Grand Place and a lot of night life around. The rooms are normal european size. Breakfast was great and plenty. I would recommend this hotel.

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brussels Marriott Hotel Grand Place

Address: Rue Auguste Orts 3-7 / Grand Place, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#14 Family Hotel in Brussels
#14 Business Hotel in Brussels
#18 Romantic Hotel in Brussels
#19 Luxury Hotel in Brussels
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Brussels Marriott Hotel Grand Place 4*
Number of rooms: 221
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Also Known As:
Marriott Brussels
Brussels Marriott

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