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“Great view, great restaurant, great hotel.” 4 of 5 stars
Review of The Hotel - Brussels

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The Hotel - Brussels
4.0 of 5 Hotel   |   38, Boulevard de Waterloo, Brussels 1000, Belgium   |  
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Ranked #6 of 194 Hotels in Brussels
Dudelange, Luxembourg
1 review
“Great view, great restaurant, great hotel.”
4 of 5 stars Reviewed July 14, 2014

Perfect for a short or long stay. Close to everything. We had a corner deluxe room on the 21nd floor. Fitness and lounge bar included. Next time I'll stay in Buxelles, it's going to be the The Hotel for sure. 3 minor misshaps that could be imrpoved: the windows are not new, so the nearby hospital and the traffic is very loud for a late morning sleep, and like most of the hotels, the eternal noise of the ventilation (always the reason I give - one star)but the bed is very comfy and the morning buffet can't mesure up with the rest of the The Hotel, but then again you have the lounge bar (everything for free).

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, July 22, 2014
Dear Franck G

Thank you for reviewing your stay in a Deluxe Panorama room on the 21st floor. I appreciate your constructive feedback, which allows us to further improve The Hotel experience.

If you are planning to return to Brussels, please don’t hesitate to get in touch with me via yves.frateur@thehotel.be, so I can assist you with your next reservation.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,185 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
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  • French first
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Kongens Lyngby, Denmark
Top Contributor
104 reviews 104 reviews
19 hotel reviews
Reviews in 39 cities Reviews in 39 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

Am a regular visitor and have been ever since the Hilton turned into The Hotel. No matter where you go, there'll always be minor things you don't like, but The Hotel is very close to being perfect. Great rooms, great view, nice lounge, but the ultimate asset of this place is the friendly staff. Of course not everybody can be perfect, but there is a large number of employees at The Hotel who do their utmost to make you feel special and welcome. It's not just their job - they bring positive vibes with them to work, and I just love it. Spending approx 150 days a year away from home, The Hotel definitely is a place I want to be when not at home.

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, July 23, 2014
Dear macviking

Wow. Thank you very much for your spectacular review of The Hotel. Your wonderful feedback is shared with my colleagues. My colleagues & I are really proud to hear that our customer service efforts are appreciated.

I’m looking forward to welcoming you back to your ‘home away from home’ in Brussels. :-)

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 14, 2014

We stayed 3 nights and have found this hotel the best so far since the start of our trip. We could not fault it. Staff pleasant and professional, rooms well appointed, beds and linen good. Outlook from room great. Guest lounge on 24th floor excellent for breakfast and snacks during day. Would not hesitate to recommend this hotel. It's a gem. I guess if it's good enough for Obama, it's good enough for me!

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, July 23, 2014
Dear sumull

Thank you for reviewing your 3-night’s stay in The Hotel, and recommending our services. :-)
If I can be of any assistance in the future, please don’t hesitate to get in touch with me via yves.frateur@thehotel.be.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 13, 2014

The Hotel is really a good place to stay. The staff is friendly and the room perfect with a wonderful view of Brussels. It is very clean, quiet and everything we need availalble in the rrom. It is not dificult to find a parking place. I recommend it and will return

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, July 23, 2014
Dear Lerat C

Thanks for the recommendation! I would love to assist you personally with your next reservation. If you are planning to return to The Hotel, please don’t hesitate to get in touch with me via yves.frateur@thehotel.be.

Have a splendid day!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2014

Great room and fabulous view. We had a deluxe panorama room so had access to the lounge and complimentary drinks/nibbles. The only downside was the expensive 'concept' restaurant - should have eaten in brussels

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, July 23, 2014
Dear Sarah T

Thanks for reviewing your inspirational, elegant and cosmopolitan stay in The Hotel. Your Deluxe Panorama room indeed grants access to the Panorama Lounge. The Panorama Lounge on the 24th floor offers a spectacular view over Brussels, and complimentary refreshments & snacks throughout the day. Ideal for a touch of sky-high glamour!

I wish you an excellent day, and hope to welcome you soon once again to The Hotel.

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warszawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Pros: Great location, spectacular panorama, great room with complimentary mini-bar & WiFi, access to descent fitness club and sauna
To be improved: location of fitness and sauna should be placed not only on all on the key card cover but in materials in the room

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, July 23, 2014
Dear ityszk

Thank you for reviewing your ‘The Hotel’ experience, and rating it with 5 stars!

I noted your constructive suggestion regarding the Urban Spa & Fitness information, and will discuss this internally in order to improve our services. Thanks for sharing your comments with us!

Don’t hesitate to get in touch with me via yves.frateur@thehotel.be, so I can make your next stay even more sparkling!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 12, 2014

Wonderful hotel at a great and central location (easy to reach with public transport). Absolutely amazing view over Brussels. Comfortable and quiet rooms (once you enter your room you can see Brussels but can't hear the city). Would definitly recommend

Room Tip: Ask for a room on one of the top floors, the view is absolutely worth it
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review, July 23, 2014
Dear Anna B

Thanks for your warm words & recommendation of The Hotel.

Please don’t hesitate to get in touch via yves.frateur@thehotel.be, so I can make your next stay even more sparkling!

Warm regards

Yves Frateur
Community Manager
The Hotel. Brussels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 194 Hotels in Brussels
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Official Description (provided by the hotel):
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 
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