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“A nice hotel in the heart of Brussels.” 4 of 5 stars
Review of Novotel Brussels Centre

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Novotel Brussels Centre
3.0 of 5 Hotel   |   Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium   |  
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Ranked #22 of 195 Hotels in Brussels
GreenLeadersBronze level
Ottawa
Top Contributor
61 reviews 61 reviews
47 hotel reviews
Reviews in 47 cities Reviews in 47 cities
52 helpful votes 52 helpful votes
“A nice hotel in the heart of Brussels.”
4 of 5 stars Reviewed October 16, 2013

We had a great stay at this hotel. Very modern with nice amenities including 3 computers in the lobby, a small play-zone for kids, an Xbox 360, a bar and restaurant and a cool pool setting. Good sized, well equipped gym. Very spacious rooms by european standards. Super clean bed linen. Courteous and friendly staff. Breakfast available but too expensive for our liking (20 euros per person). Public parking garage right across the street (15 euros per 24hr period). Good in-room WI-FI connection. Very well situated, a few blocks from the Grand' Place. Supermarket nearby (called "Delhaize"), and plenty of restaurants of all types in this Ste-Catherine district. All in all, a smart choice.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,683 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Skåne
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 11, 2013

A nice enough modern hotel in a great spot. However fallen into the "less is more" design trap that makes cleaning easy but effectively remove atmosphere.

Lobby had some cool features, but rooms just felt like storage for people.

Pros:
- Nice young staff.
- Good breakfast
- Large parking garage on the other side of the street
- Good amenities in room
- Good location

Cons
- Very unpersonal design of rooms
- A bit of an industrial feeling

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, Australia
Top Contributor
133 reviews 133 reviews
23 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2013 via mobile

We enjoyed our stay in this hotel. The room was spacious and well equipped with modern fit out. The bathroom was nice. The room was clean, bed was comfortable and sheets were fresh.

The location is really central. There is a gym and a cave pool and spa in the hotel. Can't comment on breakfast as we dined out.

Staff were a disappointment. One thing that I was annoyed at was that we looked online couple of hours before we entered the hotel, and it was available. When we got to the hotel we were told they are booked out. OK, it has been a few hours so maybe it's true. The receptionist did his best to encourage us to go to the Ibis next door... We weren't that keen though, so we checked online again, and showed it to them... perhaps we need to book it on the net? We were told not to worry, they'll let us in after all... What the heck?? Thanks for lying straight to our face five minutes ago!!! Kind of left a sour taste to an otherwise good stay.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Perth, Australia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 4, 2013

We had a 3 night stay in this hotel in a superior room and found it to our liking. A good size with opening windows, modern fitout with all conveniences. A separate toilet and a very nice bathroom with a very nice shower space. Lovely linen, plenty of lighting and very friendly and helpful staff. An easy walk into the centre of the City with dining areas also setup in the nearby square each evening. Would stay again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Novotel Brussels Centre

Address: Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Green Hotel in Brussels
#10 Family Hotel in Brussels
#22 Romantic Hotel in Brussels
#29 Business Hotel in Brussels
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Brussels Centre 3*
Number of rooms: 217
Official Description (provided by the hotel):
The Novotel Brussels Centre Tour Noire is a 3 star hotel offering 217 rooms located in the lively Place Ste Catherine area, 800 m from the Grand Place. Ideal for seminars meetings and conferences, the hotel offers 16 modular function rooms with a break area. Guests on a business trip to Brussels can unwind in our fitness centre and soak up the colonial atmosphere in our bar brasserie, perfect for exploring new culinary horizons or sampling exotic beers. ... more   less 
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Also Known As:
Novotel Brussels Centre Hotel Brussels
Accor Brussels Centre
Brussels Novotel

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